What Does Echelon Insurance Do?

Total employees510
HeadquartersMississauga
Founded1998

Echelon Insurance is a Canadian specialty insurer, providing customized insurance solutions for personal and commercial lines. Acquired by CAA Club Group in 2019, Echelon focuses on non-standard auto insurance, creditor insurance, and other niche commercial products. They operate through a national network of broker partners, aiming to provide accessible and reliable coverage for unique insurance needs across Canada.

Where Is Echelon Insurance's Headquarters?

HQ Function

The headquarters serves as the central hub for Echelon Insurance's operations, including underwriting, claims processing, product development, broker relations, and corporate administration for its Canadian business.

Notable Features:

Located in a modern office complex in a well-established business park, offering convenient access and professional amenities. The facility is designed to support a collaborative and efficient work environment.

Work Culture:

As part of CAA Club Group, Echelon fosters a culture focused on member/customer service, collaboration, innovation in specialty insurance, and professional development. The environment aims to be supportive, inclusive, and driven by CAA's core values.

HQ Significance:

The Mississauga headquarters is significant as it centralizes Echelon's strategic and operational leadership, facilitating its mission to serve brokers and customers across Canada with specialized insurance products under the CAA Club Group umbrella.

Values Reflected in HQ: The choice of a professional, accessible, and modern office space reflects values of operational excellence, reliability, and a commitment to supporting its employees and serving its broker network and policyholders effectively.

Location:

Echelon Insurance's operations are primarily focused within Canada, where it offers specialized insurance products nationally. While it is part of CAA Club Group, which has broader affiliations (e.g., with international AAA/CAA clubs), Echelon Insurance itself does not maintain a direct operational presence or offices outside of Canada. Its 'global' reach is indirect, through its parent company's network and partnerships.

Street Address:

2680 Matheson Blvd E, Suite 300

City:

Mississauga

State/Province:

Ontario

Country:

Canada

Where Else Does Echelon Insurance Operate Around the World?

Montreal, Quebec, Canada

Address: 1801 McGill College Ave, Suite 920, Montreal, Quebec H3A 2N4, Canada

To provide localized expertise and support for Echelon's insurance products in Quebec, ensuring effective service delivery and strong relationships with brokers and customers in Eastern Canada.

Buying Intent Signals for Echelon Insurance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Echelon Insurance? Meet the Executive Team

As of April 2025, Echelon Insurance' leadership includes:

Richard Norman - President, Echelon Insurance
Cathy Lepori - Vice President & Chief Underwriting Officer, Echelon Insurance
Elaine Lajeunesse - Vice President Claims & Chief Claims Officer, Echelon Insurance
Sylvie Noel - Chief Financial Officer, Echelon Insurance

Who's Investing in Echelon Insurance?

Echelon Insurance has been backed by several prominent investors over the years, including:

Echelon Insurance is a wholly-owned subsidiary of CAA Club Group. CAA Club Group is a private, not-for-profit, member-based organization, meaning it is not publicly traded and does not have external equity investors in the typical sense. Its ultimate ownership lies with its members.

What Leadership Changes Has Echelon Insurance Seen Recently?

Hire0
Exits0

Publicly available information on specific executive new hires or exits solely for Echelon Insurance in the last 12 months is limited, as leadership changes are often managed and announced at the broader CAA Club Group level. No major Echelon-specific executive changes have been widely publicized recently.

Departures

N/A, No publicly announced executive departures specifically for Echelon Insurance have been identified in the last 12 months.

New Appointments:

N/A, No publicly announced executive appointments specifically for Echelon Insurance have been identified in the last 12 months.

What Technology (Tech Stack) Is Used byEchelon Insurance?

Discover the tools Echelon Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Echelon Insurance Email Formats and Examples

Echelon Insurance, as part of CAA Club Group, likely uses standardized corporate email formats. Common structures include combinations of first name, last name, and initials with the '@echeloninsurance.ca' domain. Variations may exist within different departments or for specific roles.

first.last@echeloninsurance.ca (e.g., jane.doe@echeloninsurance.ca) and flast@echeloninsurance.ca (e.g., jdoe@echeloninsurance.ca)

Format

richard.norman@echeloninsurance.ca

Example

75%

Success rate

What's the Latest News About Echelon Insurance?

CAA Club Group / Canada NewswireDecember 5, 2023

Echelon Insurance Parent CAA Club Group Named a Greater Toronto Top Employer for 2024

CAA Club Group, the parent company of Echelon Insurance, has been recognized as one of Greater Toronto's Top Employers for 2024. This award highlights the company's commitment to providing an exceptional workplace environment, benefiting employees across all its entities, including those at Echelon Insurance....more

CAA NationalMay 10, 2023

Echelon Insurance, as part of CAA Insurance, Benefits from #1 Trust Ranking in Canada

CAA Insurance, the umbrella for Echelon Insurance, was named Canada's most trusted insurance brand for the fourth consecutive year by the Gustavson Brand Trust Index. This accolade underscores the strong reputation for reliability and customer service that Echelon Insurance contributes to and benefits from....more

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