What Does EBSCO Information Services Do?

Total employees2580
HeadquartersIpswich
Founded1984

EBSCO Information Services (EBSCO) is a leading global provider of research databases, e-journal and e-package services, e-book collections, library technology, and corporate learning tools. Serving academic institutions, K-12 schools, public libraries, hospitals and medical organizations, corporations, and government agencies, EBSCO facilitates access to quality content and innovative technologies to improve research outcomes for millions of users worldwide. The company is a division of EBSCO Industries, Inc., one of the largest privately held companies in the United States.

Where Is EBSCO Information Services's Headquarters?

HQ Function

The Ipswich headquarters serves as the global hub for EBSCO Information Services' strategic planning, product development, technology innovation, and core administrative operations.

Notable Features:

The campus is situated near the Ipswich River, offering a unique work environment. Facilities are designed to promote collaboration and innovation, featuring modern office spaces and amenities for employees. It reflects a blend of a technology-focused company within a historically significant New England town.

Work Culture:

EBSCO fosters a work culture centered on customer satisfaction, innovation, integrity, and continuous improvement. The Ipswich headquarters likely promotes a collaborative and engaging atmosphere, encouraging professional growth and a strong sense of community among employees.

HQ Significance:

As the primary nerve center for EBSCO Information Services, the Ipswich headquarters is crucial for driving the company's global strategy, developing its market-leading products, and maintaining its position in the information services industry.

Values Reflected in HQ: The headquarters' operations and campus environment aim to reflect EBSCO's core values, including a commitment to customers, fostering innovation, ensuring quality, acting with integrity, and supporting its employees and the local community.

Location:

EBSCO Information Services maintains a robust global presence, serving customers in nearly every country through a worldwide network of offices and remote staff. This extensive reach allows for localized sales, customer service, technical support, training, and content development. Key functions supported globally include multilingual customer satisfaction teams, regional sales management, localized marketing efforts, and international publisher relations, ensuring that EBSCO can effectively meet the diverse needs of its global clientele.

Street Address:

10 Estes Street

City:

Ipswich

State/Province:

MA

Country:

USA

Where Else Does EBSCO Information Services Operate Around the World?

Birmingham, Alabama, USA

Address: 5724 US-280, Birmingham, AL 35242, USA

Serves as a critical hub for North American operations and provides extensive infrastructure and shared services supporting EBSCO's diverse global business units, including substantial resources for information services.

New Barnet, Hertfordshire, United Kingdom

Address: 1st Floor, Kingmaker House, Station Road, New Barnet, Hertfordshire, EN5 1NZ, UK

Supports EBSCO's extensive network of academic, medical, corporate, and public library customers across the UK and continental Europe, adapting services and solutions to meet specific regional market requirements and user needs.

Berlin, Germany

Address: Joachimsthaler Str. 10-12, 10719 Berlin, Germany

Facilitates tailored services and local expertise for libraries and research institutions in Germany, Austria, Switzerland, and other parts of Central Europe, strengthening EBSCO's presence in the DACH market.

Buying Intent Signals for EBSCO Information Services

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading EBSCO Information Services? Meet the Executive Team

As of April 2025, EBSCO Information Services' leadership includes:

Tim Collins - President, EBSCO Information Services
Elizabeth Jones - Senior Vice President of Global Sales & Marketing, EBSCO Information Services
Mark Herrick - Chief Technology Officer, EBSCO Information Services
Kathleen McEvoy - Executive Vice President, Communications, EBSCO Information Services

Who's Investing in EBSCO Information Services?

EBSCO Information Services has been backed by several prominent investors over the years, including:

EBSCO Information Services is a division of EBSCO Industries, Inc., which is a privately held, family-owned company. It is not publicly traded and is funded through its parent company.

What Leadership Changes Has EBSCO Information Services Seen Recently?

Hire2
Exits0

Over the past 12 months, EBSCO Information Services has made strategic appointments to strengthen its product management leadership, particularly in areas like discovery, content, and library platform solutions. Public information on executive departures is limited for the privately-held company.

New Appointments:

Ashley McKnight, Ashley McKnight was appointed as Vice President of Product Management, Discovery and Content, to lead product strategy and development.
Erica Vivier, Erica Vivier joined as Vice President of Product Management for Stacks, focusing on the Stacks library website platform.

What Technology (Tech Stack) Is Used byEBSCO Information Services?

Discover the tools EBSCO Information Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

EBSCO Information Services Email Formats and Examples

EBSCO Information Services primarily uses the email format consisting of the first initial followed by the last name, such as jdoe@ebsco.com. While this is the most common structure, other formats may exist in specific cases or departments.

[first_initial][last]@ebsco.com

Format

jdoe@ebsco.com

Example

90%

Success rate

What's the Latest News About EBSCO Information Services?

Library Technology GuidesMay 2, 2024

EBSCO Information Services Releases FSTA with Full Text

EBSCO Information Services announced the release of FSTA with Full Text, significantly enhancing the Food Science and Technology Abstracts database by adding thousands of full-text journals, reviews, and standards. This development aims to provide researchers with more comprehensive and direct access to vital food science literature....more

EBSCO Information ServicesFebruary 13, 2024

EBSCO Information Services and Unsub Announce Partnership to Provide Libraries with Data-Driven Journal Package Analysis

EBSCO Information Services has partnered with Unsub to integrate its data-driven tools, offering libraries sophisticated analytics for journal package evaluation. This collaboration aims to empower libraries to make more informed, cost-effective collection development decisions....more

National Information Standards Organization (NISO)January 24, 2024

NISO Appoints New Members to Board of Directors, Including EBSCO's Oliver Pesch

The National Information Standards Organization (NISO) announced new appointments to its Board of Directors, including Oliver Pesch, Chief Strategist for Product and Platform Technology at EBSCO Information Services. This reflects EBSCO's ongoing commitment to contributing to the development of information standards in the library and publishing community....more

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