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EBSCO Information Services (EBSCO) is a leading global provider of research databases, e-journal and e-package services, e-book collections, library technology, and corporate learning tools. Serving academic institutions, K-12 schools, public libraries, hospitals and medical organizations, corporations, and government agencies, EBSCO facilitates access to quality content and innovative technologies to improve research outcomes for millions of users worldwide. The company is a division of EBSCO Industries, Inc., one of the largest privately held companies in the United States.
The Ipswich headquarters serves as the global hub for EBSCO Information Services' strategic planning, product development, technology innovation, and core administrative operations.
The campus is situated near the Ipswich River, offering a unique work environment. Facilities are designed to promote collaboration and innovation, featuring modern office spaces and amenities for employees. It reflects a blend of a technology-focused company within a historically significant New England town.
EBSCO fosters a work culture centered on customer satisfaction, innovation, integrity, and continuous improvement. The Ipswich headquarters likely promotes a collaborative and engaging atmosphere, encouraging professional growth and a strong sense of community among employees.
As the primary nerve center for EBSCO Information Services, the Ipswich headquarters is crucial for driving the company's global strategy, developing its market-leading products, and maintaining its position in the information services industry.
EBSCO Information Services maintains a robust global presence, serving customers in nearly every country through a worldwide network of offices and remote staff. This extensive reach allows for localized sales, customer service, technical support, training, and content development. Key functions supported globally include multilingual customer satisfaction teams, regional sales management, localized marketing efforts, and international publisher relations, ensuring that EBSCO can effectively meet the diverse needs of its global clientele.
10 Estes Street
Ipswich
MA
USA
Address: 5724 US-280, Birmingham, AL 35242, USA
Serves as a critical hub for North American operations and provides extensive infrastructure and shared services supporting EBSCO's diverse global business units, including substantial resources for information services.
Address: 1st Floor, Kingmaker House, Station Road, New Barnet, Hertfordshire, EN5 1NZ, UK
Supports EBSCO's extensive network of academic, medical, corporate, and public library customers across the UK and continental Europe, adapting services and solutions to meet specific regional market requirements and user needs.
Address: Joachimsthaler Str. 10-12, 10719 Berlin, Germany
Facilitates tailored services and local expertise for libraries and research institutions in Germany, Austria, Switzerland, and other parts of Central Europe, strengthening EBSCO's presence in the DACH market.
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As of April 2025, EBSCO Information Services' leadership includes:
EBSCO Information Services has been backed by several prominent investors over the years, including:
Over the past 12 months, EBSCO Information Services has made strategic appointments to strengthen its product management leadership, particularly in areas like discovery, content, and library platform solutions. Public information on executive departures is limited for the privately-held company.
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EBSCO Information Services primarily uses the email format consisting of the first initial followed by the last name, such as jdoe@ebsco.com. While this is the most common structure, other formats may exist in specific cases or departments.
[first_initial][last]@ebsco.com
Format
jdoe@ebsco.com
Example
90%
Success rate
Library Technology Guides • May 2, 2024
EBSCO Information Services announced the release of FSTA with Full Text, significantly enhancing the Food Science and Technology Abstracts database by adding thousands of full-text journals, reviews, and standards. This development aims to provide researchers with more comprehensive and direct access to vital food science literature....more
EBSCO Information Services • February 13, 2024
EBSCO Information Services has partnered with Unsub to integrate its data-driven tools, offering libraries sophisticated analytics for journal package evaluation. This collaboration aims to empower libraries to make more informed, cost-effective collection development decisions....more
National Information Standards Organization (NISO) • January 24, 2024
The National Information Standards Organization (NISO) announced new appointments to its Board of Directors, including Oliver Pesch, Chief Strategist for Product and Platform Technology at EBSCO Information Services. This reflects EBSCO's ongoing commitment to contributing to the development of information standards in the library and publishing community....more
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