HQ Function

Serves as the main hub for Rakuten's operations in the Americas, encompassing e-commerce services like Rakuten Rewards, digital content, and advertising. Key functions include strategic planning, technology development, marketing, merchant partnerships, and customer support for the region.

Notable Features:

Modern, collaborative office space typical of Silicon Valley tech companies, designed to foster innovation and employee engagement. Likely includes open-plan work areas, meeting rooms with advanced technology, and employee amenities.

Work Culture:

A blend of Rakuten's global principles, including 'Omotenashi' (Japanese hospitality focused on high-quality service), with a fast-paced, innovative tech culture. Emphasis on teamwork, customer focus, and driving growth in the digital commerce space.

HQ Significance:

This location is central to Rakuten's strategy in the Americas, a key market for its global e-commerce and rewards programs. It facilitates the integration and growth of acquired companies like Ebates and supports the expansion of Rakuten's brand and services.

Values Reflected in HQ: Innovation, customer empowerment, global collaboration, and operational excellence are reflected in the strategic importance and operational focus of this headquarters.

Location:

Rakuten Rewards, as part of Rakuten Group, has a significant global presence. While its core cashback services originated in the US, it has expanded to offer rewards programs in multiple countries, including Canada, Spain, France, and others, often tailored to local markets. Rakuten's broader global network supports these operations through international offices focused on technology, marketing, merchant partnerships, and customer support across North America, Europe, Asia, and Oceania.

Street Address:

800 Concar Drive

City:

San Mateo

State/Province:

CA

Country:

USA