HQ Function

The headquarters serves as the central administrative office, overseeing strategic planning, corporate governance, financial management, IT infrastructure, human resources, marketing, and operational support for all branch locations and member services.

Notable Features:

A modern, professional office building designed to facilitate efficient operations and collaboration among departments. While specific architectural awards may not be highlighted, the facility is built to support a large workforce and advanced technological needs.

Work Culture:

The work culture at ECU's headquarters emphasizes member service, teamwork, integrity, and community involvement. Employees are encouraged to be professional, innovative, and dedicated to the credit union's mission of 'People Helping People.'

HQ Significance:

The headquarters is significant as the nerve center of ECU, driving its mission, ensuring financial stability, and coordinating services that impact thousands of members. It represents the core of the organization's commitment to its members and community development.

Values Reflected in HQ: The headquarters reflects ECU's values of financial prudence, member focus, technological advancement, employee well-being, and long-term stability.

Location:

Eastman Credit Union primarily serves members in specific regions of Tennessee, Virginia, and Texas through its physical branch network. Its global presence is facilitated through robust online and mobile banking platforms, allowing members to access and manage their accounts, transfer funds, and pay bills from anywhere in the world. Additionally, ECU participates in shared branching networks (CO-OP Shared Branch) and ATM networks (like Allpoint), providing members with surcharge-free access to services at thousands of locations nationwide and in some international locations.

Street Address:

2021 Meadowview Lane

City:

Kingsport

State/Province:

TN

Country:

USA