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Domestic & General is a leading specialist warranty provider for domestic appliances and consumer electronics. For over 100 years, they have been looking after people when their household appliances break down, offering peace of mind and expert repair services. They partner with major manufacturers and retailers to provide extended warranties and after-sales support to millions of customers worldwide.
Serves as the central hub for strategic decision-making, global operations management, product development, marketing, and corporate functions for Domestic & General.
Modern office facilities designed to foster collaboration and employee well-being, likely equipped with advanced technology and meeting spaces.
Emphasizes customer-centricity, innovation in service delivery, and a collaborative team environment. Likely promotes continuous learning and development for its staff.
The headquarters centralizes leadership and key operational functions, enabling efficient management of its extensive network of repair services and customer support across multiple countries.
Domestic & General operates internationally, providing appliance care services to over 16 million customers in multiple countries. Key functions supported globally include customer service, claims management, repair network coordination, sales, marketing, and business development. Their primary markets are the UK, Spain, Germany, Italy, France, Portugal, and Australia, working with numerous leading appliance brands and retailers.
Swan Court, 11 Worple Road
Wimbledon, London
London
United Kingdom
Address: Talbot Street, Nottingham, NG1 5GG, UK
Supports the extensive UK customer base and partner network, ensuring efficient service delivery and operational support.
Address: Príncipe de Vergara 132, Planta 7, 28002 Madrid, Spain
Serves as the hub for D&G's growing presence in Spain and supports its strategic expansion in Southern Europe.
Address: Level 7, 570 St Kilda Road, Melbourne VIC 3004, Australia
Drives growth and service delivery in the Australasian region, adapting D&G's offerings to the local market needs.
Address: Hagenauer Str. 44, 65203 Wiesbaden, Germany
Supports D&G's activities in Germany, a key European market for appliance warranties and services.
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As of April 2025, Domestic & General' leadership includes:
Domestic & General has been backed by several prominent investors over the years, including:
Domestic & General has maintained a relatively stable executive team. No major widespread public announcements of executive hires or exits have been noted in the past 12 months. Minor role adjustments or internal promotions may occur.
Discover the tools Domestic & General uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Domestic & General commonly uses the [first].[last]@domesticandgeneral.com email format. Variations such as [first_initial][last]@domesticandgeneral.com might also be in use.
firstname.lastname@domesticandgeneral.com
Format
jane.doe@domesticandgeneral.com
Example
90%
Success rate
Domestic & General News • October 26, 2023
Domestic & General (D&G) has successfully retained its ServiceMark with Distinction accreditation from The Institute of Customer Service, recognising its high standards in customer service. This is the third time D&G has achieved this accolade....more
Which? News • July 13, 2023
Sky launched a new smart home insurance product, Sky Protect, which is underwritten by Domestic & General. The policy includes features like home emergency cover and family legal assistance, leveraging D&G's expertise in home assistance....more
Domestic & General News • May 10, 2023
Domestic & General was recognised as one of the UK’s Best Workplaces™ for Wellbeing in the Large Companies category by Great Place to Work®, highlighting its commitment to employee wellbeing and a positive work environment....more
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