What Does Dollar Bank Do?

Total employees1354
HeadquartersPittsburgh
Founded1855

Founded in 1855, Dollar Bank is the largest independent mutual bank in the United States. Headquartered in Pittsburgh, Pennsylvania, it has grown to be a large, full-service regional bank renowned for providing excellent customer service and investing in the communities it serves. As a mutual bank, Dollar Bank is owned by its depositors, not stockholders, meaning profits are reinvested into the bank to benefit customers through better rates, lower fees, and enhanced services, as well as supporting community initiatives. Dollar Bank offers a comprehensive range of financial products and services for individuals and businesses, including checking and savings accounts, mortgages, personal loans, business lending, and wealth management.

Where Is Dollar Bank's Headquarters?

HQ Function

The Pittsburgh headquarters is the command center for Dollar Bank, where key decisions are made, new banking products are developed, and support is provided for all its branches and operations. It's where the bank's overall strategy, financial management, and corporate governance are centered.

Notable Features:

Being located in Three Gateway Center places it in a well-known part of downtown Pittsburgh, easily accessible and surrounded by other businesses. It’s a modern office environment fitting for a major bank, offering views of the city and proximity to key business infrastructure.

Work Culture:

If you were to work at Dollar Bank's HQ, you'd likely find a culture focused on teamwork, helping customers, and being involved in the local community. As a bank that's been around for a long time and is owned by its depositors, there's a strong sense of stability, ethical practice, and a mission to serve Main Street rather than just focusing on shareholder profits.

HQ Significance:

For customers and the community, the Pittsburgh HQ signifies Dollar Bank's lasting commitment to the region. It's not just an office building; it's the heart of a bank that has grown with Pittsburgh for over 165 years, playing a key role in local finance, economic development, and employment.

Values Reflected in HQ: The headquarters, situated in a significant Pittsburgh business hub, reflects Dollar Bank's core values: strength, stability, a deep connection to the community it serves, and a commitment to providing reliable and trustworthy financial services for generations.

Location:

Dollar Bank primarily operates within the United States, serving communities across Pennsylvania, Ohio, Virginia, and Maryland. It does not have international offices, focusing its banking services and community investment efforts on its domestic regional market. Its 'global' reach is primarily through its online banking services accessible to its customers wherever they are.

Street Address:

20 Stanwix Street (Three Gateway Center)

City:

Pittsburgh

State/Province:

Pennsylvania

Country:

USA

Where Else Does Dollar Bank Operate Around the World?

Cleveland, Ohio, USA

Address: Galleria at Erieview, 1301 East 9th Street, Suite 100, Cleveland, OH 44114

To manage and expand Dollar Bank's presence in the strategically important Ohio market, providing localized operational support, decision-making, and community engagement tailored to the region's needs.

Virginia Beach, Virginia, USA

Address: 4429 Virginia Beach Boulevard, Virginia Beach, VA 23462

To establish and grow Dollar Bank's footprint in the Virginia market, offering comprehensive banking services and fostering strong relationships with local individuals, families, and businesses.

Buying Intent Signals for Dollar Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Dollar Bank? Meet the Executive Team

As of April 2025, Dollar Bank' leadership includes:

James J. McQuade - President and Chief Executive Officer
Morton L. Stanfield, Jr. - Executive Vice President, Chief Financial Officer and Treasurer
Barry L. Nicholson - Executive Vice President and Chief Operating Officer
Joseph B. Smith - Executive Vice President and Chief Lending Officer
Abydee Butler Moore - Senior Vice President, Chief Marketing Officer
Sam Senic - Senior Vice President, Human Resources

Who's Investing in Dollar Bank?

Dollar Bank has been backed by several prominent investors over the years, including:

As a mutual bank, Dollar Bank is uniquely owned by its depositors, not by stockholders. This means there are no external investors in the traditional sense. Any profits generated are reinvested back into the bank to benefit its customers through improved services, competitive rates, and lower fees, and to support the communities it serves.

What Leadership Changes Has Dollar Bank Seen Recently?

Hire0
Exits0

Publicly available information for the past 12 months (as of mid-2024) does not indicate major C-suite level (CEO, CFO, COO) executive hires or departures at Dollar Bank. The senior leadership team appears to maintain stability, consistent with the bank's long-standing operational history. Promotions and new hires at the Senior Vice President or Vice President level may occur as part of ongoing business development and talent management but are not always broadly publicized as major corporate shifts.

What Technology (Tech Stack) Is Used byDollar Bank?

Discover the tools Dollar Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Dollar Bank Email Formats and Examples

Dollar Bank primarily uses the email format combining the first initial of an employee's first name with their full last name, followed by '@dollarbank.com'. This is a common pattern for corporate communications.

[first_initial][last]@dollarbank.com

Format

jmcquade@dollarbank.com (Example for James McQuade, President & CEO)

Example

90%

Success rate

What's the Latest News About Dollar Bank?

Dollar Bank NewsroomMay 15, 2024

Dollar Bank Breaks Ground on New Full-Service Office in Brecksville, Ohio

Dollar Bank announced the groundbreaking for its new, full-service banking office in Brecksville, Ohio. This expansion reflects the bank's ongoing commitment to serving communities in Northeast Ohio with accessible, modern banking facilities and personalized customer service. The new office aims to provide comprehensive financial solutions to residents and businesses in the area....more

Dollar Bank Newsroom (originally reported by Newsweek)October 24, 2023

Dollar Bank's Free Checking Account Named Best in America by Newsweek

Dollar Bank's 'Everything Checking' account was recognized by Newsweek as one of America's Best Bank Accounts for 2024. The acknowledgment highlights the account's customer-friendly features, including no monthly maintenance fees and other benefits, underscoring Dollar Bank's commitment to providing value and accessible banking solutions to its customers....more

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