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DocuWare is a leading provider of document management and workflow automation software. Available both as a cloud and on-premises solution, DocuWare helps organizations of all sizes to digitize, secure, and work with business documents. It enables users to streamline processes, reduce manual tasks, and improve overall operational efficiency. Key functionalities include electronic document capture, indexing, secure archiving, version control, and automated workflows for processes like invoice approval, employee onboarding, and contract management. DocuWare solutions are designed to integrate with existing IT landscapes, including ERP, CRM, and HR systems.
Serves as a primary global co-headquarters, housing key functions including research & development, global marketing strategy, finance, HR, and sales & support operations for the EMEA and APAC regions.
Modern office complex designed to foster collaboration and innovation, likely featuring open-plan spaces, meeting rooms equipped with latest technology, and employee amenities.
A dynamic and international work environment typical of a software company, emphasizing technological innovation, customer-centricity, agility, and teamwork. Employees likely experience a culture of continuous learning and development.
The Germering HQ is crucial for DocuWare's global strategy, product development pipeline, and its market presence across Europe, the Middle East, Africa, and Asia-Pacific. It represents the company's German engineering roots and commitment to quality.
DocuWare supports a global network of over 19,000 customers in more than 100 countries, facilitated by approximately 800 authorized partners worldwide. Key functions supported globally include sales, marketing, multilingual customer support, partner management, product development, and cloud services operations. The company has a strong direct presence in Europe and the Americas, with dedicated offices and teams, while leveraging its extensive partner network to serve other regions effectively.
Therese-Giehse-Platz 2-6
Germering
Bavaria
Germany
Address: 4 Crotty Lane, Suite 200, New Windsor, NY 12553
Drives market growth and customer success across the Americas, tailoring DocuWare's solutions to meet the specific needs of businesses in this diverse region.
Address: 1 Rue de la Pépinière, 75008 Paris
To expand DocuWare's footprint in France, support local partners, and deliver tailored solutions to French enterprises.
Address: Maxis 1, Western Road, Bracknell, RG12 1RT
To strengthen DocuWare's presence in the UKI market and provide dedicated support to local customers and partners.
Address: Passeig de Gràcia, 50, 3ª planta, 08007 Barcelona
To foster growth in Spain and Portugal, offering localized document management solutions and supporting a network of regional partners.
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As of April 2025, DocuWare' leadership includes:
DocuWare has been backed by several prominent investors over the years, including:
As of mid-2024, DocuWare's top leadership (Presidents Dr. Michael Berger and Max Ertl) has remained stable following its acquisition by Ricoh. No major public announcements regarding new hires or exits at the highest executive C-suite/President level have been identified in the past 12 months. Changes, if any, would likely be at the VP or regional leadership level and not always widely publicized.
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DocuWare commonly utilizes the [first].[last]@docuware.com email format. Another observed pattern is [first_initial][last]@docuware.com. These are standard corporate email structures.
[first].[last]@docuware.com or f[last]@docuware.com
Format
john.doe@docuware.com
Example
90%
Success rate
DocuWare Press Room • May 2, 2024
DocuWare, a leading provider of document management and workflow automation solutions, today announced the release of its platform Version 7.10. This update introduces enhanced AI-driven Intelligent Indexing, improved workflow functionalities, and expanded integration options, further empowering businesses to automate their document-centric processes....more
DocuWare Press Room • February 15, 2024
DocuWare has been recognized as a Major Player in the IDC MarketScape: Worldwide Cloud Document-Centric Workflow Automation Software for Small and Medium-Sized Businesses 2023-2024 Vendor Assessment. The report highlights DocuWare's strengths in usability, extensive feature set, and strong partner ecosystem catering to SMBs....more
DocuWare Press Room • October 26, 2023
For the eleventh consecutive year, DocuWare has been named a Leader in Nucleus Research's annual ECM Technology Value Matrix. The report underscores DocuWare's commitment to delivering robust functionality and high usability, ensuring significant ROI for its customers in the enterprise content management sphere....more
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