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Document360
What Does Document360 Do?
Document360 is a leading knowledge base software platform designed to help businesses create, manage, and publish self-service documentation. It empowers companies to provide instant answers to customer questions, reducing support tickets and enhancing customer satisfaction. With robust features for content creation, collaboration, and analytics, Document360 helps businesses build comprehensive and effective knowledge bases.
Where Is Document360's Headquarters?
HQ Function
Serves as the central hub for core operations, including product development, engineering, marketing, sales, and customer support for the Document360 platform.
Notable Features:
Likely features a modern workspace designed for collaborative software development and customer engagement. The exact architectural details are not publicly available.
Work Culture:
Given the tech-focused environment and location in India, the HQ likely fosters a collaborative, innovative, and fast-paced work culture. Emphasis is placed on continuous learning and customer satisfaction.
HQ Significance:
Represents the birthplace of the Document360 platform and reflects the company's commitment to providing cutting-edge knowledge base solutions.
Values Reflected in HQ: Reflects values of innovation, customer focus, and a commitment to providing accessible knowledge through technology.
Location:
Document360 supports customers globally, with its platform available in multiple languages. Its teams provide support, sales, and marketing functions from offices in India and the United States, catering to a diverse international clientele.
Street Address:
Plot No. 14, 15, 16, 17 & 18, 4th Floor, Tansi Nagar, Velachery
City:
Chennai
State/Province:
Tamil Nadu
Country:
India
Where Else Does Document360 Operate Around the World?
Plano, Texas, USA
Address: 5430 LBJ Freeway, Suite 1200, Dallas, TX 75240
Serves as a key hub for engaging with customers and partners in North America, providing localized support and sales efforts.
Buying Intent Signals for Document360
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Document360? Meet the Executive Team
As of April 2025, Document360' leadership includes:
Who's Investing in Document360?
Document360 has been backed by several prominent investors over the years, including:
What Leadership Changes Has Document360 Seen Recently?
Based on currently available information, there are no significant publicly available announcements about executive hires or exits at Document360 in the last 12 months. This could indicate stability in the executive leadership team.
What Technology (Tech Stack) Is Used byDocument360?
Discover the tools Document360 uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Document360 Email Formats and Examples
Document360's email format typically follows a pattern using first initials and last names. It's a common way to standardize email addresses within the company.
[first_name].[last_name]@document360.com
Format
john.doe@document360.com
Example
85%
Success rate
What's the Latest News About Document360?
G2 • October 23, 2023
Document360 Earns High Ratings and Reviews on G2
Document360 continues to receive positive reviews on G2, a leading software review platform. Customers praise its ease of use, comprehensive feature set, and excellent customer support....more
FinSMEs • September 15, 2023
Document360 Competitor Flatfile Raises $50M in Series B Funding
Flatfile, a company in the data onboarding and knowledge base space, secures $50M in Series B funding, signaling growing interest and investment in the broader knowledge management market....more
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