What Does dnata Do?

Total employees21873
HeadquartersDubai
Founded

dnata (Dubai National Air Travel Agency) is one of the world's largest air services providers. Established in 1959 in Dubai, UAE, dnata offers ground handling, cargo, travel, and flight catering services across six continents. With a global footprint spanning over 300 locations in more than 30 countries, dnata ensures the smooth and efficient operation of airlines, enhances the passenger journey, and facilitates global trade through its comprehensive suite of services.

Where Is dnata's Headquarters?

HQ Function

The headquarters serves as the central command for dnata's global operations, overseeing strategy, corporate governance, finance, human resources, technology development, and operational standards across its diverse service portfolio.

Notable Features:

Located within the modern Emirates Group Headquarters complex, featuring state-of-the-art facilities, expansive office spaces, and advanced technological infrastructure. The complex is known for its contemporary architecture and sustainable design elements.

Work Culture:

The HQ fosters a dynamic, multicultural, and fast-paced work environment driven by innovation, operational excellence, and a strong commitment to customer service. Collaboration and a solutions-oriented mindset are encouraged to meet the demands of the global aviation industry.

HQ Significance:

The Dubai HQ is strategically vital due to its proximity to Dubai International Airport (DXB), one of the world's busiest airports, allowing dnata to be at the forefront of aviation advancements and operational excellence. It symbolizes dnata's origins and its central role in the global aviation ecosystem.

Values Reflected in HQ: The headquarters reflects dnata's core values: Safety & Security, Service Excellence, Reliability, Efficiency, and a People-centric approach. Its modern infrastructure and strategic location underscore its commitment to global connectivity and operational leadership.

Location:

dnata supports a wide array of functions globally, including comprehensive ground handling services (ramp, passenger, and baggage services), cargo handling and logistics (warehousing, transportation, and specialized cargo), in-flight catering and retail services for airlines, and travel services (corporate travel, leisure travel, and airline representation). These functions are delivered across over 300 locations in more than 30 countries worldwide, making dnata a truly global player in the aviation services industry.

Street Address:

Emirates Group Headquarters, Airport Road, Al Garhoud, P.O. Box 686

City:

Dubai

State/Province:

Dubai

Country:

United Arab Emirates

Where Else Does dnata Operate Around the World?

London, United Kingdom

Address: dnata City, Metropolitan Park, Greenford, UB6 8UQ, United Kingdom

Manages and coordinates dnata's extensive air services network across the United Kingdom and supports its European operations, ensuring efficient cargo flow and ground support for numerous airline clients.

Sydney, Australia

Address: dnata Cargo, Link Road, Sydney International Airport, Mascot NSW 2020, Australia (plus separate facilities for ground handling and catering)

Facilitates dnata's comprehensive service delivery in the Oceania region, contributing significantly to passenger and cargo movements in and out of Australia and supporting regional airline partners.

Singapore, Singapore

Address: dnata Singapore Pte Ltd, 50 Airport Boulevard, SATS DNATA Cargo Centre, Singapore 819658

Supports dnata's strong presence in the Asia-Pacific market, facilitating trade and passenger movement through a key aviation hub in Southeast Asia.

Buying Intent Signals for dnata

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading dnata? Meet the Executive Team

As of April 2025, dnata' leadership includes:

Steve Allen - Group Chief Executive Officer
David Barker - Divisional Senior Vice President, Airport Operations
Robin Padgett - Divisional Senior Vice President, Catering & Retail
John Bevan - Divisional Senior Vice President, Travel
Stewart Angus - Divisional Senior Vice President, International Airport Operations

Who's Investing in dnata?

dnata has been backed by several prominent investors over the years, including:

The Emirates Group

What Leadership Changes Has dnata Seen Recently?

Hire1
Exits0

dnata continues to strengthen its leadership team to support global operations and strategic growth. Recent appointments often focus on regional leadership and operational excellence. Precise tracking of all executive movements can be internal, but key strategic appointments are often announced.

New Appointments:

Jaffar Dawood, Jaffar Dawood was appointed as Senior Vice President for Airport Operations covering the UAE and Middle East & Africa regions, bringing extensive experience to oversee this critical market for dnata.

What Technology (Tech Stack) Is Used bydnata?

Discover the tools dnata uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

dnata Email Formats and Examples

dnata, as part of The Emirates Group, generally utilizes standardized email formats for its employees. The most common format is based on the employee's first and last name.

firstname.lastname@dnata.com

Format

john.doe@dnata.com

Example

85%

Success rate

What's the Latest News About dnata?

dnata Media CentreMay 16, 2024

dnata expands in Italy with new Bologna airport lounge

dnata has opened a new, stylish airport lounge at Bologna Guglielmo Marconi Airport (BLQ) in Italy, enhancing the travel experience for passengers with its 'marhaba' brand....more

dnata Media CentreMay 8, 2024

dnata and GOL Airlines extend partnership in Brazil

dnata has extended its long-standing partnership with GOL Airlines (GOL) in Brazil, continuing to provide passenger, ramp, and cargo handling services at various airports across the country....more

dnata Media CentreApril 25, 2024

dnata achieves ISAGO recertification in Erbil

dnata has successfully renewed its IATA Safety Audit for Ground Operations (ISAGO) Registration in Erbil, Iraq, underscoring its commitment to safety and quality in ground handling services....more

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