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dnata (Dubai National Air Travel Agency) is one of the world's largest air services providers. Established in 1959 in Dubai, UAE, dnata offers ground handling, cargo, travel, and flight catering services across six continents. With a global footprint spanning over 300 locations in more than 30 countries, dnata ensures the smooth and efficient operation of airlines, enhances the passenger journey, and facilitates global trade through its comprehensive suite of services.
The headquarters serves as the central command for dnata's global operations, overseeing strategy, corporate governance, finance, human resources, technology development, and operational standards across its diverse service portfolio.
Located within the modern Emirates Group Headquarters complex, featuring state-of-the-art facilities, expansive office spaces, and advanced technological infrastructure. The complex is known for its contemporary architecture and sustainable design elements.
The HQ fosters a dynamic, multicultural, and fast-paced work environment driven by innovation, operational excellence, and a strong commitment to customer service. Collaboration and a solutions-oriented mindset are encouraged to meet the demands of the global aviation industry.
The Dubai HQ is strategically vital due to its proximity to Dubai International Airport (DXB), one of the world's busiest airports, allowing dnata to be at the forefront of aviation advancements and operational excellence. It symbolizes dnata's origins and its central role in the global aviation ecosystem.
dnata supports a wide array of functions globally, including comprehensive ground handling services (ramp, passenger, and baggage services), cargo handling and logistics (warehousing, transportation, and specialized cargo), in-flight catering and retail services for airlines, and travel services (corporate travel, leisure travel, and airline representation). These functions are delivered across over 300 locations in more than 30 countries worldwide, making dnata a truly global player in the aviation services industry.
Emirates Group Headquarters, Airport Road, Al Garhoud, P.O. Box 686
Dubai
Dubai
United Arab Emirates
Address: dnata City, Metropolitan Park, Greenford, UB6 8UQ, United Kingdom
Manages and coordinates dnata's extensive air services network across the United Kingdom and supports its European operations, ensuring efficient cargo flow and ground support for numerous airline clients.
Address: dnata Cargo, Link Road, Sydney International Airport, Mascot NSW 2020, Australia (plus separate facilities for ground handling and catering)
Facilitates dnata's comprehensive service delivery in the Oceania region, contributing significantly to passenger and cargo movements in and out of Australia and supporting regional airline partners.
Address: dnata Singapore Pte Ltd, 50 Airport Boulevard, SATS DNATA Cargo Centre, Singapore 819658
Supports dnata's strong presence in the Asia-Pacific market, facilitating trade and passenger movement through a key aviation hub in Southeast Asia.
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As of April 2025, dnata' leadership includes:
dnata has been backed by several prominent investors over the years, including:
dnata continues to strengthen its leadership team to support global operations and strategic growth. Recent appointments often focus on regional leadership and operational excellence. Precise tracking of all executive movements can be internal, but key strategic appointments are often announced.
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dnata, as part of The Emirates Group, generally utilizes standardized email formats for its employees. The most common format is based on the employee's first and last name.
firstname.lastname@dnata.com
Format
john.doe@dnata.com
Example
85%
Success rate
dnata Media Centre • May 16, 2024
dnata has opened a new, stylish airport lounge at Bologna Guglielmo Marconi Airport (BLQ) in Italy, enhancing the travel experience for passengers with its 'marhaba' brand....more
dnata Media Centre • May 8, 2024
dnata has extended its long-standing partnership with GOL Airlines (GOL) in Brazil, continuing to provide passenger, ramp, and cargo handling services at various airports across the country....more
dnata Media Centre • April 25, 2024
dnata has successfully renewed its IATA Safety Audit for Ground Operations (ISAGO) Registration in Erbil, Iraq, underscoring its commitment to safety and quality in ground handling services....more
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