What Does Dispatch Science Do?

Total employees25
HeadquartersMontreal
Founded2011

DispatchScience is a provider of AI-powered Transportation Management System (TMS) software, specializing in optimizing last-mile delivery operations. Their cloud-based platform helps businesses automate and streamline dispatching, route planning, real-time tracking, driver management, and customer notifications. Designed for couriers, 3PLs, retailers, and distributors, DispatchScience aims to enhance efficiency, reduce operational costs, and improve customer satisfaction. In March 2023, DispatchScience was acquired by Descartes Systems Group, a global leader in logistics and supply chain management solutions, further strengthening its capabilities and market reach. The DispatchScience solution continues to innovate under the Descartes umbrella, offering powerful tools for a wide range of delivery-centric industries.

Where Is Dispatch Science's Headquarters?

HQ Function

Primarily served as the hub for software development, R&D in AI and machine learning for logistics, sales, customer support, and administrative operations for the DispatchScience platform.

Notable Features:

Modern office facilities designed to foster innovation and collaboration among its engineering and product teams, situated in an area with access to specialized tech talent.

Work Culture:

A dynamic and innovative work environment focused on solving complex logistical challenges. Emphasis on agile development, continuous improvement, and a customer-centric approach. Post-acquisition, the team integrates into the broader Descartes culture while maintaining its specialized focus.

HQ Significance:

Montreal's status as an AI research hub provided access to talent and an ecosystem conducive to developing advanced logistics technology. The HQ was central to the product's core development and evolution.

Values Reflected in HQ: Innovation in logistics, operational efficiency, customer success, and technological advancement.

Location:

DispatchScience serves a global clientele through its cloud-based platform. Since its acquisition by Descartes Systems Group, DispatchScience's global reach and support capabilities have been significantly enhanced by leveraging Descartes' extensive international presence, including sales offices, support teams, and data centers across North America, EMEA, and APAC. This allows for localized support and services for DispatchScience users globally.

Street Address:

400 rue Sauvé Ouest, Suite 100

City:

Montreal

State/Province:

Quebec

Country:

Canada

Where Else Does Dispatch Science Operate Around the World?

No additional office locations available.

Buying Intent Signals for Dispatch Science

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Dispatch Science? Meet the Executive Team

As of April 2025, Dispatch Science' leadership includes:

Marc Vaillancourt - President & CEO (Pre-Acquisition by Descartes)
Chantal Verbon - Chief Operating Officer (Pre-Acquisition by Descartes)
Jacques Darchis - Chief Technology Officer (Pre-Acquisition by Descartes)

Who's Investing in Dispatch Science?

Dispatch Science has been backed by several prominent investors over the years, including:

Anges Québec Capital
Private Investors (Undisclosed)

What Leadership Changes Has Dispatch Science Seen Recently?

Hire0
Exits3

The primary executive event was the March 2023 acquisition by Descartes Systems Group, leading to leadership transitions. Key DispatchScience executives moved into significant roles within Descartes to continue managing the DispatchScience product and its integration.

Departures

Marc Vaillancourt, Role as President & CEO of independent DispatchScience concluded with acquisition by Descartes.
Chantal Verbon, Role as COO of independent DispatchScience concluded with acquisition by Descartes.
Jacques Darchis, Role as CTO of independent DispatchScience concluded with acquisition by Descartes.

New Appointments:

Marc Vaillancourt, Transitioned to Advisor at Descartes Systems Group, focusing on the DispatchScience integration and strategy.
Chantal Verbon, Transitioned to Senior Director, Product Management at Descartes, overseeing the DispatchScience product.
Jacques Darchis, Transitioned to Senior Director Of Software Development at Descartes, leading development for the DispatchScience platform.

What Technology (Tech Stack) Is Used byDispatch Science?

Discover the tools Dispatch Science uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Dispatch Science Email Formats and Examples

The most common email format for DispatchScience (domain dispatchscience.com) appears to be [first].[last]@dispatchscience.com. This pattern is often used by companies for professional communication.

[first].[last]@dispatchscience.com

Format

jane.doe@dispatchscience.com

Example

85%

Success rate

What's the Latest News About Dispatch Science?

Descartes Systems GroupMarch 7, 2023

Descartes Acquires DispatchScience, a Local Delivery Solutions Provider

Descartes Systems Group announced its acquisition of Dispatch Science, a SaaS provider specializing in last-mile delivery solutions. This strategic acquisition is aimed at enhancing Descartes' existing capabilities in managing local and same-day deliveries, incorporating DispatchScience's AI-powered route optimization and advanced dispatch management functionalities....more

DispatchScience BlogJanuary 8, 2024

DispatchScience Highlights Top 5 Last Mile Delivery Trends for 2024

DispatchScience published insights into the key trends shaping the last-mile delivery landscape in 2024, including sustainability, AI and automation, customer experience, data analytics, and flexible delivery options. The article emphasizes how technology can help businesses adapt to these evolving demands....more

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