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Discover Financial Services (DFS) is a digital banking and payments services company. It offers a range of financial products, including Discover credit cards, private student loans, personal loans, home loans, checking and savings accounts, and certificates of deposit. The company operates the Discover Global Network, which includes Discover Network, PULSE (an ATM/debit network), and Diners Club International, one of the world's most recognized payment cards. Discover is known for its cash-back rewards programs and customer service.
The Riverwoods headquarters serves as the central hub for Discover's corporate leadership, strategic planning, administrative functions, technology development, and operational support for its diverse financial services.
The headquarters is a large, modern corporate campus with multiple interconnected buildings, often referred to as the 'Lake Cook' campus, set in a suburban landscape.
Discover's HQ work culture is often described as collaborative and innovative, with a strong emphasis on customer satisfaction and technological advancement. Employees may experience a structured corporate environment typical of financial institutions, balanced with initiatives for employee well-being.
The Riverwoods headquarters is pivotal for Discover's U.S. and global operations, housing key decision-makers and centers for product development, marketing, and technological innovation that drive the company's business.
Discover Financial Services maintains a significant global presence primarily through its Discover Global Network. This network includes Discover Network, Diners Club International (accepted in over 200 countries and territories), and the PULSE ATM/debit network. Globally, Discover supports payment processing, network management, international partnerships, merchant acquiring, and services for its cardmembers and network partners around the world.
2500 Lake Cook Road
Riverwoods
Illinois
USA
Address: 18850 N 56th St, Phoenix, AZ 85054 (Discover Financial Services Operations Center)
Supports Discover's nationwide customer base by leveraging the regional talent pool for key operational roles and providing business continuity.
Address: 6500 New Albany Rd E, New Albany, OH 43054 (Discover Card Operations Center)
Enhances Discover's operational capacity in the Midwest, serving customers and supporting business growth with a skilled workforce.
Address: 3200 S Decker Lake Dr, West Valley City, UT 84119
Serves as a crucial hub for customer interaction and operational support in the Western United States, contributing to Discover's service delivery network.
Address: Abbey View, Everland Road, Farnborough, GU14 7GY
Manages and expands Discover's payment network acceptance and services across Europe and other international regions.
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As of April 2025, Discover Financial Services' leadership includes:
Discover Financial Services has been backed by several prominent investors over the years, including:
In the past year, Discover Financial Services experienced a significant leadership transition with the departure of its CEO, Roger Hochschild, and the subsequent appointment of Michael G. Rhodes as the new CEO and President, following an interim period.
Discover the tools Discover Financial Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Discover Financial Services commonly uses the 'firstnamelastname@discover.com' email format. Other variations might exist but this is a widely observed pattern for corporate communications.
firstnamelastname@discover.com
Format
johnsmith@discover.com
Example
90%
Success rate
Discover Financial Services Investor Relations • February 20, 2024
Capital One Financial Corporation (NYSE: COF) and Discover Financial Services (NYSE: DFS) announced that they have entered into a definitive agreement under which Capital One will acquire Discover in an all-stock transaction valued at $35.3 billion....more
Discover Financial Services Investor Relations • January 29, 2024
Discover Financial Services announced that its Board of Directors has appointed Michael G. Rhodes as Chief Executive Officer and President of the Company and President of Discover Bank, effective on or before March 6, 2024. He will also become a member of the Board of Directors....more
Discover Financial Services Investor Relations • January 18, 2024
Discover Financial Services reported net income of $388 million for the fourth quarter of 2023, or $1.54 per diluted share. For the full year 2023, net income was $3.5 billion, or $13.80 per diluted share....more
Discover Financial Services Investor Relations • August 14, 2023
Discover Financial Services announced that Roger C. Hochschild, the Company’s Chief Executive Officer and President, will step down from his roles. The Board has appointed John T. Owen, a member of Discover’s Board of Directors, to serve as Interim CEO and President....more
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