What Does Discover Financial Services Do?

Total employees21917
HeadquartersRiverwoods
Founded

Discover Financial Services (DFS) is a digital banking and payments services company. It offers a range of financial products, including Discover credit cards, private student loans, personal loans, home loans, checking and savings accounts, and certificates of deposit. The company operates the Discover Global Network, which includes Discover Network, PULSE (an ATM/debit network), and Diners Club International, one of the world's most recognized payment cards. Discover is known for its cash-back rewards programs and customer service.

Where Is Discover Financial Services's Headquarters?

HQ Function

The Riverwoods headquarters serves as the central hub for Discover's corporate leadership, strategic planning, administrative functions, technology development, and operational support for its diverse financial services.

Notable Features:

The headquarters is a large, modern corporate campus with multiple interconnected buildings, often referred to as the 'Lake Cook' campus, set in a suburban landscape.

Work Culture:

Discover's HQ work culture is often described as collaborative and innovative, with a strong emphasis on customer satisfaction and technological advancement. Employees may experience a structured corporate environment typical of financial institutions, balanced with initiatives for employee well-being.

HQ Significance:

The Riverwoods headquarters is pivotal for Discover's U.S. and global operations, housing key decision-makers and centers for product development, marketing, and technological innovation that drive the company's business.

Values Reflected in HQ: The headquarters' design and operations likely reflect Discover's values of professionalism, stability, technological focus, and a commitment to providing a productive environment for its employees.

Location:

Discover Financial Services maintains a significant global presence primarily through its Discover Global Network. This network includes Discover Network, Diners Club International (accepted in over 200 countries and territories), and the PULSE ATM/debit network. Globally, Discover supports payment processing, network management, international partnerships, merchant acquiring, and services for its cardmembers and network partners around the world.

Street Address:

2500 Lake Cook Road

City:

Riverwoods

State/Province:

Illinois

Country:

USA

Where Else Does Discover Financial Services Operate Around the World?

Phoenix, Arizona, USA

Address: 18850 N 56th St, Phoenix, AZ 85054 (Discover Financial Services Operations Center)

Supports Discover's nationwide customer base by leveraging the regional talent pool for key operational roles and providing business continuity.

New Albany, Ohio, USA

Address: 6500 New Albany Rd E, New Albany, OH 43054 (Discover Card Operations Center)

Enhances Discover's operational capacity in the Midwest, serving customers and supporting business growth with a skilled workforce.

West Valley City, Utah, USA

Address: 3200 S Decker Lake Dr, West Valley City, UT 84119

Serves as a crucial hub for customer interaction and operational support in the Western United States, contributing to Discover's service delivery network.

Farnborough, Hampshire, United Kingdom

Address: Abbey View, Everland Road, Farnborough, GU14 7GY

Manages and expands Discover's payment network acceptance and services across Europe and other international regions.

Buying Intent Signals for Discover Financial Services

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Discover Financial Services? Meet the Executive Team

As of April 2025, Discover Financial Services' leadership includes:

Michael G. Rhodes - Chief Executive Officer and President, Discover Financial Services and President, Discover Bank
John T. Greene - Executive Vice President, Chief Financial Officer
Jason R. Struthers - Executive Vice President, Chief Information Officer
Hope D. Mehlman - Executive Vice President, Chief Legal Officer and General Counsel, Corporate Secretary
Daniel Capozzi - Executive Vice President, President of U.S. Cards
Robert Eichfeld - Executive Vice President, Chief Credit Officer
Shaida Lynch - Executive Vice President, Chief Human Resources Officer

Who's Investing in Discover Financial Services?

Discover Financial Services has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
Morgan Stanley
Capital World Investors

What Leadership Changes Has Discover Financial Services Seen Recently?

Hire1
Exits1

In the past year, Discover Financial Services experienced a significant leadership transition with the departure of its CEO, Roger Hochschild, and the subsequent appointment of Michael G. Rhodes as the new CEO and President, following an interim period.

Departures

Roger Hochschild, Roger Hochschild departed from his position as CEO and President.

New Appointments:

Michael G. Rhodes, Michael G. Rhodes appointed as new CEO and President, bringing extensive experience from other leading financial institutions.

What Technology (Tech Stack) Is Used byDiscover Financial Services?

Discover the tools Discover Financial Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Discover Financial Services Email Formats and Examples

Discover Financial Services commonly uses the 'firstnamelastname@discover.com' email format. Other variations might exist but this is a widely observed pattern for corporate communications.

firstnamelastname@discover.com

Format

johnsmith@discover.com

Example

90%

Success rate

What's the Latest News About Discover Financial Services?

Discover Financial Services Investor Relations • February 20, 2024

Discover Financial Services News: Capital One to Acquire Discover

Capital One Financial Corporation (NYSE: COF) and Discover Financial Services (NYSE: DFS) announced that they have entered into a definitive agreement under which Capital One will acquire Discover in an all-stock transaction valued at $35.3 billion....more

Discover Financial Services Investor Relations • January 29, 2024

Discover Financial Services News: Discover Financial Services Names Michael Rhodes Chief Executive Officer and President

Discover Financial Services announced that its Board of Directors has appointed Michael G. Rhodes as Chief Executive Officer and President of the Company and President of Discover Bank, effective on or before March 6, 2024. He will also become a member of the Board of Directors....more

Discover Financial Services Investor Relations • January 18, 2024

Discover Financial Services News: Reports Fourth Quarter and Full Year 2023 Financial Results

Discover Financial Services reported net income of $388 million for the fourth quarter of 2023, or $1.54 per diluted share. For the full year 2023, net income was $3.5 billion, or $13.80 per diluted share....more

Discover Financial Services Investor Relations • August 14, 2023

Discover Financial Services News: Announces CEO Transition

Discover Financial Services announced that Roger C. Hochschild, the Company’s Chief Executive Officer and President, will step down from his roles. The Board has appointed John T. Owen, a member of Discover’s Board of Directors, to serve as Interim CEO and President....more

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