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Diners Club Ecuador is a prominent financial services company in Ecuador, offering a suite of premium credit cards and payment solutions. As the Ecuadorian franchisee of Diners Club International (part of the Discover Global Network), it provides cardholders with exclusive benefits, comprehensive travel rewards, access to airport lounges, and a vast worldwide acceptance network. Diners Club Ecuador is operated by Banco Pichincha, the country's largest private financial institution, which enhances its service offerings, market reach, and stability. The company caters to affluent individuals and corporate clients, focusing on delivering high-value financial products and superior customer experiences.
Oversees all operations for Diners Club in Ecuador, including card issuance, merchant partnerships, customer service, marketing, risk management, and strategic development for the Ecuadorian market.
Modern office facilities within a recognized business building (Edificio Eurocenter), designed to support a dynamic financial services operation, equipped with advanced technology and security systems. Likely features customer service centers and collaborative workspaces.
A professional, results-oriented, and customer-centric environment, emphasizing financial expertise, innovation in payment solutions, and collaboration. Reflects the corporate culture of Banco Pichincha, with a strong focus on ethical practices, service excellence, and employee development.
Serves as the central operational and strategic hub for Diners Club's presence in Ecuador. It is crucial for maintaining its brand reputation, expanding its customer base, managing local partnerships, and adapting global Diners Club strategies to the specific needs of the Ecuadorian market.
As a franchise of Diners Club International, which is part of the Discover Global Network, Diners Club Ecuador provides its cardholders with significant global reach. This includes card acceptance at millions of merchant locations and ATMs in over 200 countries and territories. Cardmembers also benefit from access to a network of airport lounges worldwide, reinforcing the brand's focus on travel and premium services. This global connectivity allows Ecuadorian cardholders to use their Diners Club cards seamlessly for international travel, online purchases, and other transactions abroad.
Av. Amazonas N37-100 y Villalengua, Edificio Eurocenter
Quito
Pichincha
Ecuador
Address: Customer service and support available through various Banco Pichincha branches, e.g., Av. 9 de Octubre y Pichincha (Banco Pichincha Main Branch). Specific Diners Club administrative offices may exist.
To serve Diners Club customers in Guayaquil, the Guayas province, and the southern coastal region of Ecuador, ensuring convenient access to services and support in this key economic hub.
Address: Customer service and support available through various Banco Pichincha branches, e.g., Calle Sucre y Benigno Malo (Banco Pichincha Main Branch).
To extend Diners Club's service reach and customer support infrastructure within Cuenca, a significant city in the southern Sierra region of Ecuador.
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As of April 2025, Diners Club del Ecuador' leadership includes:
Diners Club del Ecuador has been backed by several prominent investors over the years, including:
There have been no widely publicized major executive hires or exits at Diners Club Ecuador in the last 12 months. The leadership team appears to be stable. Minor internal role changes or appointments may occur but are not typically announced publicly.
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Email formats for Diners Club Ecuador likely align with those of its operating partner, Banco Pichincha, or use a dedicated domain. Common corporate email patterns usually involve combinations of the employee's first and last name.
Possible formats include [first_initial][last_name]@dinersclub.com.ec (e.g., abustamante@dinersclub.com.ec) or [first_name].[last_name]@dinersclub.com.ec. Some communications might also originate from @pichincha.com addresses.
Format
example: abustamante@dinersclub.com.ec
Example
70%
Success rate
El Universo • October 26, 2023
Diners Club Ecuador announced a brand image refresh and the introduction of its new loyalty program, ClubMiles. This initiative aims to offer enhanced benefits and more flexible reward redemption options for its cardholders, covering travel, products, and unique experiences....more
Ekos Negocios • March 8, 2023
Diners Club Ecuador commemorated its 55th anniversary in the country, reflecting on its long-standing history and contributions to Ecuador's financial services sector. The company emphasized its ongoing commitment to innovation, customer service, and providing value to its members....more
Diners Club Ecuador (Press Release/Website) • November 15, 2023
Diners Club Ecuador rolled out its special promotions for the Black Friday period and upcoming holiday season, offering cardholders exclusive discounts, financing options, and bonus miles on purchases made with participating merchants across various categories....more
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