What Does Digital River Do?

Total employees598
HeadquartersMinnetonka
FoundedN/A

Digital River is an experienced global commerce enabler for established and fast-growing brands. As a full-stack, multi-tenant SaaS solution, Digital River empowers businesses to sell directly to consumers worldwide. Their Merchant of Record model absorbs the financial and legal complexities of global selling, including payments, tax, fraud, and compliance, allowing companies to focus on their core business and customer experience. Digital River helps brands expand their global reach, accelerate market entry, and optimize revenue streams in the complex world of international e-commerce.

Where Is Digital River's Headquarters?

HQ Function

The Minnetonka headquarters serves as the central hub for Digital River's global operations, strategic decision-making, product innovation, software development, and corporate functions including finance, legal, and human resources.

Notable Features:

The headquarters is situated in a modern office complex, likely featuring collaborative workspaces, advanced technology infrastructure, and amenities designed to support a dynamic workforce focused on global e-commerce technology.

Work Culture:

Digital River's HQ fosters an innovative, fast-paced, and collaborative work environment. Employees are typically engaged in solving complex global commerce challenges for clients, with an emphasis on teamwork, technological advancement, and customer success. The culture supports a global outlook given the nature of the business.

HQ Significance:

This location is pivotal for Digital River's global strategy formulation and execution. It centralizes leadership and core R&D, enabling the company to develop and deliver comprehensive e-commerce solutions to clients across the globe.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect Digital River's core values such as customer-centricity, innovation, global expertise, integrity, and accountability in delivering e-commerce solutions.

Location:

Digital River enables brands to sell globally by acting as the Merchant of Record. This means they support international payment processing in numerous currencies, manage local and international tax collection and remittance, ensure compliance with regional regulations (like GDPR, PSD2), mitigate fraud risks worldwide, and help businesses provide localized checkout experiences. Their infrastructure and expertise allow companies to expand into new international markets with greater speed and reduced complexity.

Street Address:

10380 Bren Road West

City:

Minnetonka

State/Province:

Minnesota

Country:

USA

Where Else Does Digital River Operate Around the World?

London, United Kingdom

Address: Specific street address not publicly listed; serves as a key EMEA sales and support office.

To expand Digital River's market presence in EMEA, provide localized support to European clients, and tailor global solutions to meet regional specificities, including payment preferences and compliance requirements like GDPR.

Cologne, Germany

Address: Specific street address not publicly listed; serves as an EMEA operational hub.

To provide robust operational capabilities and localized expertise for the DACH region (Germany, Austria, Switzerland) and broader Europe, ensuring seamless e-commerce transactions and compliance for clients operating in these key markets.

Tokyo, Japan

Address: Specific street address not publicly listed; serves as a key APAC sales and support office.

To facilitate market entry and growth for global brands in Japan and the wider APAC region, offering expertise in local payment methods, consumer behavior, and regulatory requirements.

Buying Intent Signals for Digital River

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Digital River? Meet the Executive Team

As of April 2025, Digital River' leadership includes:

Adam Coyle - Chief Executive Officer
Ted Rogers - Chief Financial Officer
Heath Nelson - Chief Revenue Officer
CJ Ritchie - Chief Strategy Officer
Mike Penterman - SVP, Product
Jason Hofmann - SVP, Customer Success

Who's Investing in Digital River?

Digital River has been backed by several prominent investors over the years, including:

Siris Capital Group

What Leadership Changes Has Digital River Seen Recently?

Hire3
Exits0

Digital River has made several key appointments to its senior leadership team over the past 12-15 months to strengthen its product, customer success, and ecosystem development capabilities. No high-profile executive exits have been publicly announced during this period.

New Appointments:

Mike Penterman, Mike Penterman joined Digital River as Senior Vice President of Product to lead product strategy and development.
Jason Hofmann, Jason Hofmann was appointed as Senior Vice President of Customer Success to enhance client relationships and outcomes.
Christopher Bern, Christopher Bern joined as Senior Vice President of Ecosystems and Alliances to expand Digital River's partner network.

What Technology (Tech Stack) Is Used byDigital River?

Discover the tools Digital River uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Digital River Email Formats and Examples

Digital River commonly uses email formats such as [firstinitial][last]@digitalriver.com or [first].[last]@digitalriver.com. These are typical patterns for corporate communications.

[firstinitial][last]@digitalriver.com (e.g., jdoe@digitalriver.com) or [first].[last]@digitalriver.com (e.g., jane.doe@digitalriver.com)

Format

jdoe@digitalriver.com

Example

80%

Success rate

What's the Latest News About Digital River?

Digital River Press Release2024-01-23

Digital River and commercetools Expand Partnership to Help Brands Accelerate Global Growth

Digital River announced an expanded partnership with commercetools, a leader in composable commerce. This collaboration aims to provide brands with a powerful, flexible solution for accelerating global e-commerce expansion by integrating Digital River's global Merchant of Record services with commercetools' adaptable commerce platform....more

Digital River Press Release2023-10-24

Digital River Unveils New Partner Program to Accelerate Global Ecommerce Growth

Digital River launched a new global partner program designed to help system integrators, agencies, and complementary technology providers better serve their clients by leveraging Digital River’s merchant of record capabilities. The program aims to foster collaboration and drive accelerated global e-commerce growth for mutual customers....more

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