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Digital Reasoning Systems, Inc. was a pioneering company specializing in cognitive computing and artificial intelligence. They developed AI-powered analytics software designed to understand and extract insights from vast amounts of unstructured human language data. Their solutions were applied across various sectors, including financial services for compliance and surveillance (e.g., e-communications monitoring, trade surveillance), healthcare for improving patient outcomes, and government/intelligence for national security. The company's technology aimed to emulate human-like reasoning to identify risks, opportunities, and critical information. In December 2020, Digital Reasoning was acquired by Smarsh, a provider of digital communications archiving and compliance solutions, and its technologies have been integrated into Smarsh's offerings.
Served as the central hub for executive leadership, software development, advanced research in AI and cognitive computing, as well as sales, marketing, and administrative operations for its global activities.
The headquarters was situated in a modern corporate park, reflecting its identity as a technology and innovation-focused company. Such locations typically offer contemporary office amenities designed to support a high-tech workforce.
Digital Reasoning was known for fostering a collaborative, innovative, and intellectually stimulating work environment. It attracted talent passionate about solving complex problems using artificial intelligence, with a strong emphasis on cutting-edge research and development in a dynamic tech setting.
The Franklin headquarters was pivotal as the primary center for the development of Digital Reasoning's core AI technologies. It was the command center for its strategic operations, product development, and expansion into critical markets like finance and healthcare.
Prior to its acquisition by Smarsh, Digital Reasoning Systems maintained a significant global presence, primarily driven from its headquarters in Franklin, TN, and strategically important offices in New York, Washington D.C., and London. These international locations were crucial for delivering sales, customer support, solution deployment, and R&D collaboration to a diverse client base in North America and Europe. The company's advanced AI technology was utilized by multinational corporations and government organizations worldwide, particularly in the financial services, healthcare, and intelligence sectors, underscoring its substantial international operational footprint and market reach.
1000 Corporate Centre Drive, Suite 100
Franklin
Tennessee
USA
Address: One Liberty Plaza, New York, NY (A known address for financial tech presence)
Acted as a critical hub for engaging with major banks, investment firms, and regulatory bodies on the U.S. East Coast, driving adoption of AI in financial compliance.
Address: Grosvenor Gardens House, 35-37 Grosvenor Gardens, London, SW1W 0BS, UK
Served as the gateway to the European market, essential for international expansion, supporting global financial institutions, and tailoring solutions for European regulations.
Address: Specific address less publicized, typically located to serve government sector clients.
Focused on securing and managing public sector contracts, fostering relationships with federal agencies, and deploying AI for governmental applications.
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As of April 2025, Digital Reasoning' leadership includes:
Digital Reasoning has been backed by several prominent investors over the years, including:
Digital Reasoning Systems was acquired by Smarsh in December 2020 and has since been fully integrated. As a result, there have been no executive hires or exits specifically attributable to 'Digital Reasoning Systems' as a standalone entity in the last 12 months (mid-2023 to mid-2024). Leadership transitions primarily occurred at the time of or shortly after the acquisition, with key personnel either moving into roles within Smarsh or pursuing other opportunities.
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Prior to its acquisition by Smarsh, Digital Reasoning Systems likely utilized standard corporate email address formats. Based on common industry practices for technology companies, formats such as [first_initial][last]@digitalreasoning.com (e.g., jdoe@digitalreasoning.com) or [first].[last]@digitalreasoning.com (e.g., jane.doe@digitalreasoning.com) were most probable for employee communications. The domain 'digitalreasoning.com' is no longer active for email.
[first_initial][last]@digitalreasoning.com or [first].[last]@digitalreasoning.com
Format
jdoe@digitalreasoning.com
Example
80 (Estimated historical success rate when the company was operational. The domain is currently inactive for email.)%
Success rate
Smarsh • December 2, 2020
Smarsh, a global leader in digital communications compliance and intelligence, announced its definitive agreement to acquire Digital Reasoning. This strategic acquisition combined Smarsh's expertise in capturing, archiving, and overseeing digital communications with Digital Reasoning's advanced AI and machine learning capabilities for surveillance and data analytics. The goal was to offer comprehensive, AI-powered compliance solutions for organizations in highly regulated industries....more
PR Newswire • January 16, 2018
Digital Reasoning Systems announced significant strategic investments from Goldman Sachs, Credit Suisse NEXT Investors, LLC, and Nasdaq, with continued participation from existing investors like Barclays and Standard Chartered. This funding round was intended to accelerate the company's growth, further develop its AI-driven solutions for financial services compliance and healthcare, and expand its market reach....more
Business Wire • November 7, 2016
Digital Reasoning announced an expanded partnership with Nasdaq to integrate its cognitive computing technology into Nasdaq's SMARTS Surveillance solutions. This collaboration aimed to enhance market surveillance capabilities by leveraging AI to detect and prevent market abuse and financial crime more effectively, showcasing a key application of Digital Reasoning's technology in the financial sector....more
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