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Digital Onboarding provides a digital adoption platform designed to help banks and credit unions increase customer engagement and drive revenue. Their platform automates personalized communication and guidance, helping customers adopt new products and services, ultimately improving customer satisfaction and lifetime value. They focus specifically on helping financial institutions streamline onboarding processes and improve digital channel utilization.
Serves as the primary administrative, strategic, and sales hub for the company. R&D, product development, and customer support are also likely managed from here.
Located in a modern office building in the heart of Boston's Financial District.
Likely a fast-paced, collaborative environment focused on innovation and customer success, typical of a tech startup scaling within the financial services space.
Being located in Boston provides Digital Onboarding access to a large talent pool with expertise in both technology and finance. Its proximity to other financial institutions also facilitates partnerships and networking opportunities.
While primarily focused on the North American market, Digital Onboarding's platform is designed to be adaptable to various banking systems and regulatory environments. They are expanding their reach to service financial institutions across the globe through partnerships and strategic expansion initiatives. Functions supported globally include: Sales, Customer Support, and Technology Support.
100 Summer Street
Boston
Massachusetts
USA
Address: Information Not Available
Regional presence to support clients in the Northeast region.
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As of April 2025, Digital Onboarding' leadership includes:
Digital Onboarding has been backed by several prominent investors over the years, including:
There haven't been any significant executive new hires/exits in the last 12 months.
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Digital Onboarding's email format typically uses the first name and last name, or the first initial and last name.
[first_name].[last_name]@digitalonboarding.com
Format
john.doe@digitalonboarding.com
Example
80%
Success rate
The Fintech Times • October 18, 2023
Digital Onboarding has appointed Sarah Wovcha as its Chief Customer Officer....more
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