What Does Digital Onboarding Do?

Total employees50
HeadquartersBoston
Founded2015

Digital Onboarding provides a digital adoption platform designed to help banks and credit unions increase customer engagement and drive revenue. Their platform automates personalized communication and guidance, helping customers adopt new products and services, ultimately improving customer satisfaction and lifetime value. They focus specifically on helping financial institutions streamline onboarding processes and improve digital channel utilization.

Where Is Digital Onboarding's Headquarters?

Digital Onboarding officeDigital Onboarding officeDigital Onboarding officeDigital Onboarding office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary administrative, strategic, and sales hub for the company. R&D, product development, and customer support are also likely managed from here.

Notable Features:

Located in a modern office building in the heart of Boston's Financial District.

Work Culture:

Likely a fast-paced, collaborative environment focused on innovation and customer success, typical of a tech startup scaling within the financial services space.

HQ Significance:

Being located in Boston provides Digital Onboarding access to a large talent pool with expertise in both technology and finance. Its proximity to other financial institutions also facilitates partnerships and networking opportunities.

Values Reflected in HQ: Innovation, customer-centricity, and a commitment to helping financial institutions thrive in the digital age.

Location:

While primarily focused on the North American market, Digital Onboarding's platform is designed to be adaptable to various banking systems and regulatory environments. They are expanding their reach to service financial institutions across the globe through partnerships and strategic expansion initiatives. Functions supported globally include: Sales, Customer Support, and Technology Support.

Street Address:

100 Summer Street

City:

Boston

State/Province:

Massachusetts

Country:

USA

Where Else Does Digital Onboarding Operate Around the World?

Portsmouth, New Hampshire, USA

Address: Information Not Available

Regional presence to support clients in the Northeast region.

Buying Intent Signals for Digital Onboarding

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Digital Onboarding? Meet the Executive Team

As of April 2025, Digital Onboarding' leadership includes:

Ted Brown - Chief Executive Officer
Sarah Wovcha - Chief Customer Officer
Steve Donovan - Chief Revenue Officer

Who's Investing in Digital Onboarding?

Digital Onboarding has been backed by several prominent investors over the years, including:

Edison Partners

What Leadership Changes Has Digital Onboarding Seen Recently?

Hire0
Exits0

There haven't been any significant executive new hires/exits in the last 12 months.

What Technology (Tech Stack) Is Used byDigital Onboarding?

Discover the tools Digital Onboarding uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Digital Onboarding Email Formats and Examples

Digital Onboarding's email format typically uses the first name and last name, or the first initial and last name.

[first_name].[last_name]@digitalonboarding.com

Format

john.doe@digitalonboarding.com

Example

80%

Success rate

What's the Latest News About Digital Onboarding?

The Fintech Times • October 18, 2023

Digital Onboarding Appoints Chief Customer Officer

Digital Onboarding has appointed Sarah Wovcha as its Chief Customer Officer....more

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