What Does Diamond Credit Union Do?

Total employees116
HeadquartersPottstown
Founded1947

Diamond Credit Union is a member-owned, not-for-profit financial cooperative dedicated to providing comprehensive financial services and promoting the financial well-being of its members and the communities it serves. Established in 1947, Diamond CU offers a wide array of products including savings and checking accounts, personal loans, auto loans, mortgages, credit cards, and investment services. They emphasize community involvement, financial education, and personalized member service, striving to be a trusted financial partner for individuals and families in Southeastern Pennsylvania.

Where Is Diamond Credit Union's Headquarters?

HQ Function

The headquarters houses key administrative departments, including executive leadership, operations, marketing, human resources, IT, and compliance, supporting the branch network and overall strategic direction.

Notable Features:

Modern office facility designed for operational efficiency and member support, likely including administrative offices, meeting rooms, and central support services.

Work Culture:

The work culture at Diamond Credit Union's headquarters is collaborative, member-focused, and community-oriented, reflecting its cooperative principles and commitment to service excellence.

HQ Significance:

The Pottstown headquarters is significant as the nerve center of Diamond Credit Union, coordinating activities across all branches, ensuring consistent service delivery, and driving strategic initiatives for community and member benefit.

Values Reflected in HQ: The headquarters' operations and central role reflect Diamond Credit Union's values of member service, operational integrity, community commitment, and financial stewardship.

Location:

Diamond Credit Union's operations are primarily focused on serving its members within its designated field of membership in Southeastern Pennsylvania, specifically Berks, Montgomery, Chester, and Bucks Counties. It does not have a global physical presence but offers online and mobile banking services accessible globally for its members. Its community and service efforts are concentrated locally.

Street Address:

1600 Medical Drive

City:

Pottstown

State/Province:

PA

Country:

USA

Where Else Does Diamond Credit Union Operate Around the World?

Boyertown, PA/USA

Address: 1763 North Reading Avenue, Boyertown, PA 19512

To serve the banking and financial needs of members residing or working in the Boyertown area, fostering local economic well-being and community engagement.

West Reading, PA/USA

Address: Sixth Avenue & Spruce Street, West Reading, PA 19611 (Located within Tower Health Reading Hospital)

To provide accessible financial services to a large local employer group (hospital staff) and the immediate community, enhancing convenience and partnership with a key regional institution.

Exeter, PA/USA

Address: 4300 Perkiomen Avenue, Reading, PA 19606

To expand accessibility of financial services and support the financial health of the Exeter community and surrounding areas in Berks County.

Buying Intent Signals for Diamond Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Diamond Credit Union? Meet the Executive Team

As of April 2025, Diamond Credit Union' leadership includes:

Rick Continenza - President/Chief Executive Officer
John Faust - Chief Financial Officer
Teresa Wood - Chief Operations Officer
Todd Rothenberger - Chief Information Officer
Jennifer Styer - Chief Experience Officer
Phillip Fry - Chief Lending Officer

Who's Investing in Diamond Credit Union?

Diamond Credit Union has been backed by several prominent investors over the years, including:

Diamond Credit Union is a member-owned financial cooperative. Its 'investors' are its members, who benefit from services, favorable rates, and dividends rather than traditional equity investment returns.

What Leadership Changes Has Diamond Credit Union Seen Recently?

Hire1
Exits0

Diamond Credit Union announced one key executive appointment in the last 12 months, with Jennifer Styer becoming Chief Experience Officer in August 2023. No executive departures were publicly reported during this period, indicating leadership stability.

New Appointments:

Jennifer Styer, Jennifer Styer was appointed as Chief Experience Officer, focusing on elevating the member experience across all touchpoints.

What Technology (Tech Stack) Is Used byDiamond Credit Union?

Discover the tools Diamond Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Diamond Credit Union Email Formats and Examples

Diamond Credit Union likely utilizes a common professional email format for its employees, typically combining elements of an employee's name with the company domain. While specific internal structures can vary, a standard format is generally adopted for external communication.

[first_initial][last_name]@diamondcu.org

Format

jsmith@diamondcu.org

Example

75%

Success rate

What's the Latest News About Diamond Credit Union?

Berks County Community FoundationMay 7, 2024

Diamond Credit Union Donates $10,000 to Daniel Boone School District

Diamond Credit Union contributed $10,000 to the Daniel Boone Area School District through the Educational Improvement Tax Credit (EITC) program, supporting innovative educational programs within the district....more

Diamond Credit UnionMay 2, 2024

Diamond Credit Union Voted Best Credit Union in Berks County for the 18th Time

Diamond Credit Union was recognized as the Best Credit Union in Berks County by the Reading Eagle Readers’ Choice Awards for the 18th consecutive year, highlighting its strong community support and member satisfaction....more

Diamond Credit UnionApril 25, 2024

Diamond Credit Union Holds 77th Annual Meeting

Diamond Credit Union hosted its 77th Annual Meeting, sharing financial results for 2023, community impact initiatives, and future plans with its members. The meeting underscored the credit union's stability and continued commitment to its membership....more

Reading EagleAugust 16, 2023

Diamond Credit Union announces Jennifer Styer as chief experience officer

Diamond Credit Union announced the appointment of Jennifer Styer to the position of chief experience officer (CXO). In this role, Styer will be responsible for developing and implementing strategies to enhance the overall experience for Diamond members....more

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