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Dialpad's Overview

Total employees1515
HeadquartersSan Ramon
Founded2011

Dialpad is a leading cloud-based, AI-powered communication platform that helps businesses of all sizes connect and collaborate more effectively. Their offerings include unified communications (UCaaS) with business phone services, video conferencing, and messaging, as well as contact center solutions (CCaaS) and AI-driven sales intelligence tools. Dialpad aims to transform how the world works together by making business communications smarter, more productive, and seamlessly integrated across devices, leveraging its proprietary AI technology.

Where is Dialpad's Headquarters?

HQ Function

Serves as the central hub for executive leadership, core engineering, product development, marketing, sales operations, and administrative functions, driving Dialpad's global strategy and innovation.

Notable Features:

Located in Bishop Ranch, a prominent business park known for its modern amenities and sustainable design. The office likely features open-plan workspaces, advanced collaboration tools, and facilities designed to foster innovation and reflect its tech-forward culture.

Work Culture:

Dialpad's HQ fosters a dynamic, innovative, and collaborative work environment. The culture emphasizes transparency, customer obsession, doing the right thing, and 'Work F&*%ing Hard & Be Kind.' It's a fast-paced setting that values continuous learning and leveraging its own AI technology internally.

HQ Significance:

The San Ramon headquarters is strategically positioned within the San Francisco Bay Area's tech ecosystem, providing access to top talent, venture capital, and a network of innovative companies, crucial for Dialpad's growth in AI and cloud communications.

Values Reflected in HQ: The headquarters likely reflects Dialpad's values of innovation, collaboration, and efficiency through its design, integration of its own communication technologies, and an environment conducive to teamwork and creative problem-solving.

Location:

Dialpad maintains a robust global presence with strategically located offices and a distributed workforce across North America, Europe, Australia, and Asia. Key functions supported globally include sales, marketing, customer support and success, engineering, research and development, and operations. This international footprint enables Dialpad to provide localized services, offer 24/7 customer assistance, and attract diverse global talent to continuously innovate its AI-driven communication solutions.

Street Address:

3001 Bishop Dr #400A

City:

San Ramon

State/Province:

CA

Country:

USA

Dialpad's Global Presence

Kitchener-Waterloo, Ontario, Canada

Address: 151 Charles Street West, Suite 100, Kitchener, ON N2G 1H6, Canada

Serves as a key North American R&D center, contributing to global product innovation and leveraging specialized Canadian tech talent, particularly in AI and software development.

Bengaluru, Karnataka, India

Address: IndiQube Golf View Homes, 3rd floor, #3, Golf Course Road, NAL Wind Tunnel Rd, Murgesh Pallya, Bengaluru, Karnataka 560017, India

Supports global operations with a strong focus on engineering, customer support, and product development. This office is key for serving the APAC region and providing continuous, round-the-clock global support and development capabilities.

Austin, Texas, USA

Address: 98 San Jacinto Blvd, Suite 400, Austin, TX 78701, USA

Focuses on expanding Dialpad's market presence in the US, particularly for enterprise sales and customer engagement, benefiting from Austin's dynamic business environment.

Buying Intent Signals for Dialpad

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Dialpad

As of April 2025, Dialpad' leadership includes:

Craig Walker - Chief Executive Officer & Founder
Brianूं Peterson - Co-founder & Chief Technology Officer
Vincent Paquet - Co-founder & Chief Product Officer
Mike Kourey - Chief Financial Officer
Danny Grolade - Chief Customer Officer
Morgan Norman - Chief Marketing Officer
Tasha Liniger - Chief Human Resources Officer
Jason Prater - Chief Information Officer
Joe Faber - Chief Legal Officer

Investors of Dialpad

Dialpad has been backed by several prominent investors over the years, including:

ICONIQ Capital
Google Ventures (GV)
Andreessen Horowitz
SoftBank Vision Fund 2
OMERS Growth Equity
Scale Venture Partners
Section 32
Work-Bench
Felicis Ventures
High Alpha

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Over the past 12 months, Dialpad has strategically strengthened its executive team, notably with the appointment of a new Chief Information Officer to enhance its technology and security framework. Publicly available information suggests a period of stability within the core C-suite, with no major executive departures announced.

New Appointments:

Jason Prater, Dialpad appointed Jason Prater as Chief Information Officer, bringing extensive experience in scaling IT infrastructure and cybersecurity for high-growth tech companies.

Technology (Tech Stack) used by Dialpad

Discover the tools Dialpad uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Dialpad Email Formats and Examples

Dialpad commonly utilizes standard corporate email formats. The most prevalent patterns are `firstinitial` + `lastname` (e.g., jdoe@dialpad.com) and `firstname` + `.` + `lastname` (e.g., jane.doe@dialpad.com). These formats are widely used for professional communication within the company.

flast@dialpad.com

Format

jwalker@dialpad.com

Example

90%

Success rate

News and media

Business WireMay 7, 2024

Dialpad Unveils First-of-its-Kind AI Feature Suite for Contact Centers and Sales Teams to Drive Immediate Revenue Impact

Dialpad announced a new suite of AI-powered features, including AI Scorecards, AI Playbooks, and an AI CSAT engine. These tools are designed to enhance agent performance, streamline sales processes, and improve customer satisfaction for contact centers and sales teams by providing actionable, real-time insights....more

UC TodayFebruary 21, 2024

Dialpad Launches AI Assistant for All Users

Dialpad introduced DialpadGPT, an AI-powered virtual assistant integrated across its entire platform. This assistant, built on Dialpad's proprietary large language models, aims to automate tasks, provide real-time insights, summarize conversations, and enhance productivity for all Dialpad users....more

Dialpad Press ReleaseDecember 5, 2023

Dialpad Named a Leader for Fourth Consecutive Year in 2023 IDC MarketScape for Worldwide UCaaS Service Providers for SMB and Enterprise

Dialpad announced its recognition as a Leader in the 2023 IDC MarketScape reports for Worldwide UCaaS Service Providers for both SMB and Enterprise segments. This marks the fourth consecutive year Dialpad has achieved this distinction, highlighting its strong product capabilities and market strategy....more

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