HQ Function

Serves as the central command for DHL Express operations in India, including strategic planning, national sales, customer service leadership, financial management, and administrative oversight.

Notable Features:

Modern office facilities designed for operational efficiency, likely featuring open-plan workspaces and advanced communication infrastructure to support a fast-paced logistics environment. Emphasis on connectivity and collaboration.

Work Culture:

A dynamic, results-oriented culture focused on DHL's core behaviors: 'Speed, Can-Do, Right First Time, and Passion'. Strong emphasis on teamwork, customer-centricity ('Insanely Customer Centric Culture'), and continuous improvement to maintain high service standards.

HQ Significance:

The Mumbai HQ acts as the nerve center for DHL Express in India, orchestrating nationwide logistics, driving business development, and ensuring adherence to global service standards in one of the world's fastest-growing economies. It's pivotal for connecting India to global markets.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect DHL's mission of 'Connecting People, Improving Lives' through demonstrated efficiency, reliability, a strong focus on employee engagement (often cited as a 'Great Place to Work'), and superior customer service.

Location:

DHL Express India is an integral part of Deutsche Post DHL Group's vast global network, which operates in over 220 countries and territories. Within this network, DHL Express India facilitates international express shipping of documents and parcels, customs brokerage, specialized e-commerce logistics solutions, and industry-specific supply chain services. It seamlessly connects Indian businesses and consumers to the world, leveraging DHL's extensive international air, road, and sea transportation infrastructure and expertise.

Street Address:

Silver Utopia, Ground Floor, Cardinal Gracias Road, Chakala, Andheri (East)

City:

Mumbai

State/Province:

Maharashtra

Country:

India