What Does Device42, A Freshworks Company Do?

Total employees127
HeadquartersOrange
Founded2010

Device42 is a leading provider of Hybrid IT discovery and dependency mapping software. Their platform offers comprehensive, agentless discovery of IT assets across data centers, cloud environments, and remote locations. This enables organizations to gain clear visibility into their IT ecosystems, supporting initiatives like cloud migration, IT asset management, application dependency mapping, and IT operations management. Device42 helps businesses make informed decisions by providing accurate and up-to-date infrastructure data.

Where Is Device42, A Freshworks Company's Headquarters?

HQ Function

Serves as the central hub for strategic leadership, research and development, product management, marketing, sales operations, and global administration for Device42.

Notable Features:

Modern office space within the Prindle Hill Business Park, designed to foster collaboration and innovation with open workspaces and state-of-the-art technology infrastructure.

Work Culture:

A dynamic and innovative work environment that encourages collaboration, continuous learning, and a customer-centric approach. Employees often describe it as fast-paced and supportive, with a strong focus on solving complex IT challenges.

HQ Significance:

The Orange, CT headquarters is pivotal as the birthplace of Device42's core technology and the command center for its global operations, product strategy, and customer engagement initiatives.

Values Reflected in HQ: The headquarters' setup reflects Device42's values of innovation, efficiency, collaboration, and customer focus, providing an environment conducive to developing cutting-edge IT solutions.

Location:

Device42 serves a diverse global customer base, offering its hybrid IT discovery and dependency mapping solutions to organizations across various industries worldwide. Sales, support, and professional services functions are structured to cater to different geographies, often through a combination of direct presence, remote teams, and an extensive network of international partners. This ensures that clients receive timely assistance and localized expertise regardless of their location.

Street Address:

100 Prindle Hill Rd, Suite A2

City:

Orange

State/Province:

CT

Country:

USA

Where Else Does Device42, A Freshworks Company Operate Around the World?

Distributed (Global)

Address: Device42 operates with a distributed team model to support its global customer base, with key personnel and teams working remotely or from smaller, non-publicized regional hubs.

To provide localized sales and support, ensuring responsiveness to customer needs worldwide and fostering a global presence without relying solely on numerous large physical branch offices.

London, United Kingdom (EMEA Presence)

Address: Contact information for UK/EMEA sales and support is available, suggesting a coordinated presence, though a specific public office address is not prominently listed. Operations are likely managed through a combination of direct employees and regional partners.

To expand Device42's market penetration in the EMEA region, provide timely support to local customers, and coordinate with regional technology partners.

Buying Intent Signals for Device42, A Freshworks Company

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Device42, A Freshworks Company? Meet the Executive Team

As of April 2025, Device42, A Freshworks Company' leadership includes:

Raj Jalan - Chief Executive Officer & Founder
Steve Shwartz - Founder & Chief Technology Officer
Ashis Rout - Chief Strategy & Product Officer
Dennis G. Isrue - Chief Revenue Officer
Scott Lavelle - Chief Financial Officer
Andrew E. Feng - Chief Customer Officer

Who's Investing in Device42, A Freshworks Company?

Device42, A Freshworks Company has been backed by several prominent investors over the years, including:

Hammerhead Capital
Blossom Street Ventures
Uncork Capital
Connecticut Innovations
Stage 1 Ventures
Long River Ventures

What Leadership Changes Has Device42, A Freshworks Company Seen Recently?

Hire2
Exits0

In the past 12-18 months, Device42 has strengthened its executive team with key strategic hires in customer success and revenue leadership, indicating a focus on growth and enhancing customer experience. No major executive departures have been publicly announced during this period.

New Appointments:

Andrew E. Feng, Andrew E. Feng appointed as new Chief Customer Officer.
Dennis G. Isrue, Dennis G. Isrue appointed as new Chief Revenue Officer.

What Technology (Tech Stack) Is Used byDevice42, A Freshworks Company?

Discover the tools Device42, A Freshworks Company uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Device42, A Freshworks Company Email Formats and Examples

Device42 commonly uses the [first].[last]@device42.com email format for its employees. Other formats like [first_initial][last]@device42.com may also be in use, but the [first].[last] pattern appears to be the most prevalent.

[first].[last]@device42.com

Format

john.smith@device42.com

Example

75%

Success rate

What's the Latest News About Device42, A Freshworks Company?

PR NewswireMarch 19, 2024

Device42 Achieves SOC 2 Type II Attestation, Reinforcing Commitment to Security and Compliance

Device42 announced its successful completion of the SOC 2 Type II audit, underscoring its dedication to maintaining high security and compliance standards for its IT discovery platform....more

Business WireFebruary 13, 2024

Device42 Announces New Platform Capabilities to Accelerate Mainframe Modernization

Device42 introduced enhanced features in its platform aimed at helping organizations accelerate their mainframe modernization projects by providing deeper insights into mainframe assets and dependencies....more

Business WireOctober 24, 2023

Device42 Unveils Integrations with ServiceNow for Enhanced IT Asset Management

Device42 launched new integrations with ServiceNow, designed to improve IT asset management and CMDB accuracy by synchronizing discovered data seamlessly between the two platforms....more

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