What Does del Lago Resort & Casino Do?

Total employees1000
HeadquartersWaterloo
Founded2017

del Lago Resort & Casino is a premier entertainment destination located in Waterloo, New York, within the scenic Finger Lakes region. It features a wide array of amenities including a vibrant casino floor with approximately 1,700 slot machines, 80 table games, and a dedicated poker room; a luxury hotel with 205 well-appointed rooms and suites; multiple dining options ranging from casual to fine dining; a state-of-the-art entertainment venue, The Vine; and a full-service spa. Acquired by Churchill Downs Incorporated in 2022, del Lago aims to provide a comprehensive and upscale resort experience, combining gaming excitement with relaxation and high-quality hospitality.

Where Is del Lago Resort & Casino's Headquarters?

HQ Function

The headquarters, co-located with the resort itself, manages all on-site operations including casino gaming, hotel lodging, food and beverage services, live entertainment programming, marketing and sales, human resources, and facility maintenance for del Lago Resort & Casino.

Notable Features:

The entire resort complex serves as its operational base, featuring a 94,000-square-foot casino floor, a 205-room luxury hotel, The Vine (a 2,400-person entertainment venue), several distinct restaurants and bars, a spa, and ample guest parking. The architecture is modern and designed to offer a high-end guest experience.

Work Culture:

The work culture at del Lago Resort & Casino is centered on providing exceptional guest service in a dynamic, 24/7 entertainment environment. It emphasizes teamwork, professionalism, and adherence to strict regulatory standards within the gaming industry. Employees are part of the broader hospitality sector, focused on creating positive experiences for visitors.

HQ Significance:

This location is the sole operational site for del Lago Resort & Casino, making it critical to the company's revenue, brand identity, and regional economic impact. It serves as a major employer (approximately 1,000 individuals) and a key tourist attraction in the Finger Lakes region.

Values Reflected in HQ: The custom-built facility reflects values of quality, entertainment, guest satisfaction, and regional economic contribution. The investment in modern amenities and a comprehensive resort experience underscores a commitment to being a premier destination in New York.

Location:

del Lago Resort & Casino operates from a single, comprehensive location in Waterloo, NY. While it doesn't have other distinct office locations, its parent company, Churchill Downs Incorporated, has a significant presence with multiple gaming properties, racetracks (including the iconic Churchill Downs Racetrack), and a leading online wagering platform (TwinSpires) across the United States. del Lago itself attracts visitors regionally and internationally, particularly from Canada, enhancing its reach beyond its physical footprint.

Street Address:

1133 State Route 414

City:

Waterloo

State/Province:

NY

Country:

USA

Where Else Does del Lago Resort & Casino Operate Around the World?

No additional office locations available.

Buying Intent Signals for del Lago Resort & Casino

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading del Lago Resort & Casino? Meet the Executive Team

As of April 2025, del Lago Resort & Casino' leadership includes:

Lance Young - General Manager, del Lago Resort & Casino
Bill Carstanjen - Chief Executive Officer, Churchill Downs Incorporated
William E. Mudd - President and Chief Operating Officer, Churchill Downs Incorporated
Marcia A. Dall - Executive Vice President and Chief Financial Officer, Churchill Downs Incorporated

Who's Investing in del Lago Resort & Casino?

del Lago Resort & Casino has been backed by several prominent investors over the years, including:

Churchill Downs Incorporated

What Leadership Changes Has del Lago Resort & Casino Seen Recently?

Hire1
Exits0

The primary executive transition at del Lago Resort & Casino in the past year involved the appointment of Lance Young as General Manager in May 2023. This followed the acquisition of the property by Churchill Downs Incorporated in mid-2022, marking a key step in integrating the new leadership's vision for the resort.

New Appointments:

Lance Young, Lance Young appointed as new General Manager for del Lago Resort & Casino.

What Technology (Tech Stack) Is Used bydel Lago Resort & Casino?

Discover the tools del Lago Resort & Casino uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

del Lago Resort & Casino Email Formats and Examples

While del Lago Resort & Casino does not publicly disclose its specific email format structures, common patterns in the hospitality and corporate sectors include [first_initial][last]@[domain] or [first].[last]@[domain]. For del Lago Resort & Casino, the domain is dellagoresort.com.

[first_initial][last]@dellagoresort.com (e.g., jsmith@dellagoresort.com), [first].[last]@dellagoresort.com (e.g., john.smith@dellagoresort.com)

Format

lyoung@dellagoresort.com (example based on common format for General Manager Lance Young)

Example

70%

Success rate

What's the Latest News About del Lago Resort & Casino?

FingerLakes1.comFebruary 7, 2024

del Lago Resort & Casino marks 7th anniversary with community donations, promotions

del Lago Resort & Casino celebrated its seventh anniversary by announcing donations to several local charities and non-profit organizations, including a $7,000 donation to the American Red Cross. The celebration also featured special promotions for guests, underscoring its commitment to the Finger Lakes community....more

Finger Lakes TimesMay 10, 2023

del Lago Resort & Casino Names New General Manager

Churchill Downs Incorporated announced the appointment of Lance Young as the new General Manager for del Lago Resort & Casino. Young brings over two decades of experience in the gaming and hospitality industry to his new role, having previously worked with other major gaming corporations....more

Churchill Downs Incorporated NewsJune 21, 2022

Churchill Downs Incorporated Completes Acquisition of Peninsula Pacific Entertainment Assets, Including del Lago Resort & Casino

Churchill Downs Incorporated (CDI) announced the completion of its acquisition of substantially all of the assets of Peninsula Pacific Entertainment (P2E), including del Lago Resort & Casino in Waterloo, New York. This strategic acquisition expands CDI's portfolio of gaming and entertainment properties....more

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