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Decooda
What Does Decooda Do?
Decooda is an AI-powered text analytics and customer experience (CX) management company. They specialize in leveraging advanced Natural Language Processing (NLP), cognitive AI, and machine learning to analyze unstructured data from diverse customer feedback channels like surveys, social media, call transcripts, emails, and reviews. Their flagship platform, CODA (Customer Online Decooda Analytics), helps businesses understand the 'why' behind customer behavior, revealing deep insights into customer emotions, sentiment, intent, effort, and key topics. By transforming this complex data into actionable intelligence, Decooda enables organizations to enhance customer satisfaction, improve loyalty, optimize operations, and drive strategic decision-making for competitive advantage. They focus on delivering quantifiable business value by identifying critical customer pain points and opportunities for improvement.
Where Is Decooda's Headquarters?
HQ Function
The Atlanta headquarters serves as the central command for Decooda's operations, including executive leadership, core research and development of their AI platform, product management, sales, marketing, and administrative functions.
Notable Features:
Likely a modern office space designed to foster collaboration and innovation, equipped with advanced technology infrastructure essential for an AI-focused company. Specific architectural highlights are not widely publicized.
Work Culture:
Decooda's HQ likely fosters a dynamic, innovative, and data-driven work culture. Emphasis would be on problem-solving, continuous learning in AI and NLP, and a strong customer-centric approach to product development and service delivery.
HQ Significance:
The Atlanta headquarters is crucial for Decooda's strategic direction, technology innovation, and market engagement. Its location offers access to a rich talent pool from nearby universities and a vibrant tech community, facilitating growth and partnerships.
Values Reflected in HQ: The headquarters likely embodies Decooda's commitment to innovation, cutting-edge technology, data-driven insights, and collaborative excellence in serving their clients.
Location:
Decooda supports a global customer base through its cloud-based AI platform and services. While its physical headquarters is in Atlanta, USA, their technology enables businesses worldwide to analyze customer feedback and gain insights. Global support, sales, and implementation services are likely delivered through a combination of direct remote engagement, digital channels, and potentially regional partners to cater to international clients effectively across various industries.
Street Address:
5565 Glenridge Connector NE, Suite 200
City:
Atlanta
State/Province:
Georgia
Country:
USA
Where Else Does Decooda Operate Around the World?
Information Not Publicly Available
Address: N/A
Support for sales, client services, or specialized projects in various regions may be handled through remote teams or strategic partnerships rather than dedicated physical offices.
Buying Intent Signals for Decooda
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Decooda? Meet the Executive Team
As of April 2025, Decooda' leadership includes:
Who's Investing in Decooda?
Decooda has been backed by several prominent investors over the years, including:
What Leadership Changes Has Decooda Seen Recently?
Based on publicly available information, there have been no major high-profile executive hires or departures announced by Decooda in mainstream business news over the last 12 months, suggesting stability in the core leadership team. Minor internal role changes or unannounced adjustments might occur but are not typically publicized.
What Technology (Tech Stack) Is Used byDecooda?
Discover the tools Decooda uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Decooda Email Formats and Examples
Decooda most likely utilizes common corporate email address formats. The most prevalent patterns for tech companies include first initial followed by last name, or first name separated from last name by a period.
[first_initial][last]@decooda.com (e.g., djohnson@decooda.com) or [first].[last]@decooda.com (e.g., david.johnson@decooda.com)
Format
djohnson@decooda.com
Example
80%
Success rate
What's the Latest News About Decooda?
Decooda Blog • August 1, 2023
Decooda Selected as a TiE Atlanta Top Entrepreneur Awards of 2023 Finalist!
Decooda announced its selection as a finalist for the TiE Atlanta Top Entrepreneur Awards of 2023. This recognition highlights the company's innovative contributions to AI-powered customer experience and text analytics, underscoring its growth and impact in the technology sector....more
Decooda Blog • November 1, 2022
Decooda Named IDC Innovator in Conversation Intelligence 2022
Decooda was recognized by IDC as an Innovator in the 'IDC Innovators: Conversation Intelligence, 2022' report. This acknowledgment validates Decooda's advanced AI capabilities in extracting meaningful insights from customer conversations to drive business outcomes....more
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