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Decluttr is an online platform that provides a fast, easy, and free way for consumers in the US to sell unwanted tech items such as smartphones, tablets, game consoles, wearables, as well as physical media like CDs, DVDs, Blu-rays, video games, and books. They also offer a wide selection of certified refurbished tech and pre-owned media for sale at competitive prices. Decluttr aims to help people declutter their homes, get cash for their old items, and contribute to a more circular economy by extending the life of products. It is the US brand of the UK-based company musicMagpie plc.
Serves as the main US operational center, handling logistics, processing of traded-in items, refurbishment, and customer support for the North American market.
Likely a large warehouse and processing facility optimized for handling and refurbishing a high volume of electronics and media. Equipped with systems for testing, data wiping, and repairing devices.
A dynamic, fast-paced environment focused on e-commerce operations, efficiency, sustainability, and customer satisfaction. Emphasis on teamwork to manage the high throughput of goods.
This facility is crucial for Decluttr's US market presence, enabling them to efficiently process trade-ins from American consumers and fulfill orders for refurbished products across the country.
Decluttr itself is the US-focused brand. Its global presence is through its parent company, musicMagpie plc, which operates primarily in the United Kingdom (as musicMagpie) and the United States (as Decluttr). Group-level global functions such as overall strategy, financial management, technology infrastructure, and marketing frameworks are managed from the UK headquarters. The US operations are tailored to the North American market, focusing on logistics, local customer service, and refurbishment specific to US consumer products.
7005 Mega Northrop Drive, Suite 200
Kennesaw
Georgia
USA
Address: First Floor, Stockport Exchange, Railway Road, Stockport, SK1 3SW, United Kingdom
Oversees the group's international strategy, including operations for the musicMagpie brand in the UK and the Decluttr brand in the US. Drives innovation and platform development for both markets.
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As of April 2025, Decluttr' leadership includes:
Decluttr has been backed by several prominent investors over the years, including:
Based on publicly available information, the core executive leadership team at musicMagpie plc (parent of Decluttr) has remained stable over the past 12 months with no major publicly announced hires or departures at the top C-suite level. Allison Jones (CFO) joined in January 2023, which is slightly outside this 12-month window.
Discover the tools Decluttr uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Decluttr, as part of musicMagpie plc, likely utilizes standard corporate email formatting. Common formats often include combinations of first name, last name, and initials. For customer service or general inquiries, they use generic addresses like contactus@decluttr.com.
[first_initial][last]@decluttr.com
Format
jdoe@decluttr.com
Example
70%
Success rate
Proactive Investors • May 28, 2024
musicMagpie PLC reported a strong start to the second half of its financial year, noting positive trends in its rental subscription service and outright sales of refurbished consumer technology. This update led to a significant rise in its share price....more
Retail Technology Innovation Hub • February 7, 2024
musicMagpie announced the expansion of its SMARTDrop Kiosk network within Asda supermarkets in the UK. These kiosks allow customers to instantly sell their old mobile phones for cash, enhancing convenience and promoting circular economy practices....more
Sky News • November 29, 2023
Co-founders Steve Oliver and Walter Gleeson increased their stakes in musicMagpie plc, buying shares as the company's stock price remained low. This move signaled their continued confidence in the business's long-term prospects....more
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