Deck Commerce is a cloud-based Order Management System (OMS) designed to help direct-to-consumer (DTC) brands and retailers optimize their order fulfillment processes. Their platform offers a comprehensive suite of tools including distributed order management, inventory visibility across all channels, returns management, and customer service integrations. By automating complex workflows, Deck Commerce enables businesses to enhance operational efficiency, reduce costs, improve customer satisfaction, and scale their e-commerce operations effectively. They focus on providing flexibility and configurability to meet the unique needs of modern retailers in a rapidly evolving digital landscape.
The headquarters serves as the primary center for executive leadership, product development, engineering, sales, marketing, and corporate operations.
Located in a modern office building in downtown St. Louis, offering collaborative workspaces and access to urban amenities, fostering an innovative environment.
Deck Commerce fosters a work culture centered on innovation, customer success, collaboration, and employee empowerment. They encourage a problem-solving mindset and continuous learning to adapt to the dynamic e-commerce industry.
The St. Louis headquarters is significant for its access to a diverse talent pool from local universities and the broader tech community, supporting the company's growth and innovation in OMS technology.
While headquartered in St. Louis, USA, Deck Commerce supports global commerce operations for its diverse clientele. Their Order Management System is designed to handle multi-currency, multi-language, and international shipping complexities. Their distributed team model further enhances their ability to serve and support customers across different time zones and regions, ensuring brands can scale their e-commerce businesses internationally.
100 S 4th St #550
St. Louis
MO
USA
Address: N/A (Primarily remote workforce supplementing HQ)
To provide localized support and expertise to a global client base and to tap into specialized talent irrespective of geographical boundaries.
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As of April 2025, Deck Commerce' leadership includes:
Deck Commerce has been backed by several prominent investors over the years, including:
In the past year, Deck Commerce has focused on strengthening its leadership team with strategic hires to support its growth trajectory and enhance customer value. No major executive departures have been publicly noted, indicating stability.
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Deck Commerce primarily uses the email format of the first initial followed by the last name. This is a common format for many technology companies.
[firstinitial][last]@deckcommerce.com
Format
cdeck@deckcommerce.com
Example
90%
Success rate
deckcommerce.com (Press Release) • April 2, 2024
Deck Commerce announced a partnership with Forter to integrate Forter’s fraud prevention platform into its OMS. This collaboration aims to provide merchants with enhanced capabilities to combat e-commerce fraud, approve more legitimate transactions, and improve the customer experience....more
deckcommerce.com (Press Release) • August 29, 2023
Deck Commerce announced the appointment of Katy Jairet as its new Chief Customer Officer. Jairet will lead the company’s customer success, support, and professional services teams to further enhance customer satisfaction and value....more
Forrester • May 17, 2023
Deck Commerce was recognized as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023 report. The report evaluated OMS providers based on their current offering, strategy, and market presence, highlighting Deck Commerce's strengths in areas like prebuilt integrations and customer service capabilities....more
deckcommerce.com (Press Release) • February 7, 2023
Deck Commerce announced a strategic partnership with Vertex Inc., a global provider of tax technology solutions. The integration will provide Deck Commerce customers with automated sales and use tax calculations and compliance capabilities, simplifying tax management for e-commerce businesses....more
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