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Dealer-FX's Overview

Total employees249
HeadquartersMarkham
Founded2007

Dealer-FX is a prominent provider of software-as-a-service (SaaS) solutions for automotive dealerships and Original Equipment Manufacturers (OEMs). Their platform focuses on improving the customer service experience and operational efficiency, particularly within the fixed operations (service and parts) departments. Key offerings include online appointment scheduling, service check-in tools, technician dashboards, and customer communication platforms. Acquired by Snap-on Incorporated in 2021, Dealer-FX continues to innovate in the automotive retail technology space.

Where is Dealer-FX's Headquarters?

HQ Function

Serves as the central hub for research and development, product management, sales, marketing, and corporate operations.

Notable Features:

Modern office facilities located in a well-established business park, designed to foster collaboration and innovation.

Work Culture:

Emphasizes a collaborative, customer-focused, and innovative environment, leveraging agile methodologies in software development. Post-acquisition, it aligns with Snap-on's broader corporate culture while retaining its tech-centric focus.

HQ Significance:

The Markham HQ is pivotal for Dealer-FX's product innovation and its service delivery to the North American automotive market.

Values Reflected in HQ: Innovation, efficiency, customer satisfaction, and technological advancement in the automotive service industry.

Location:

Dealer-FX primarily supports automotive dealerships and OEMs across North America, specifically in Canada and the United States. Through its acquisition by Snap-on, its solutions are part of a broader portfolio with global reach, though Dealer-FX's core product suite remains focused on the North American market dynamics.

Street Address:

25 Allstate Parkway, Suite 500

City:

Markham

State/Province:

Ontario

Country:

Canada

Dealer-FX's Global Presence

Various locations, USA (as part of Snap-on)

Address: Not publicly listed as distinct Dealer-FX offices; operations integrated with Snap-on's U.S. footprint.

To serve the large U.S. automotive market, providing localized support and sales presence. This includes major automotive hubs and regions with a high density of dealerships.

Buying Intent Signals for Dealer-FX

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Dealer-FX

As of April 2025, Dealer-FX' leadership includes:

Gary Santostasi - President, Dealer-FX (within Snap-on Repair Systems & Information Group)
Alan Apparently - Senior Vice President, Sales (based on LinkedIn data)

Investors of Dealer-FX

Dealer-FX has been backed by several prominent investors over the years, including:

Snap-on Incorporated (Acquired Dealer-FX in 2021)
Hg (Previous primary investor)
Relay Ventures (Previous investor)
Leaders Fund (Previous investor)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Following its acquisition by Snap-on, specific executive movements for 'Dealer-FX' as a standalone entity are less frequently publicized. Leadership changes are typically integrated within Snap-on's Repair Systems & Information Group announcements. No prominent, publicly disclosed 'Dealer-FX' branded executive hires or exits were found in the last 12 months.

Technology (Tech Stack) used by Dealer-FX

Discover the tools Dealer-FX uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Dealer-FX Email Formats and Examples

Dealer-FX likely uses common corporate email formats. The most probable format combines the first name or first initial with the last name.

[first_initial][last]@dealer-fx.com or [first].[last]@dealer-fx.com

Format

jsmith@dealer-fx.com or john.smith@dealer-fx.com

Example

85%

Success rate

News and media

CBT NewsMarch 7, 2023

Dealer-FX news title

Dealer-FX has announced the launch of its new Mobile Check-In feature. This addition to their ONE Platform is designed to streamline the service intake process for automotive dealerships, allowing customers to check in for service appointments via their mobile devices, reducing wait times and improving overall service lane efficiency....more

Snap-on IncorporatedFebruary 16, 2021

Dealer-FX news title

Snap-on Incorporated announced that it has acquired Dealer-FX Group, Inc., a leading developer, marketer, and provider of service operations software solutions for automotive dealership customers and OEMs, for approximately $200 million in cash. This acquisition enhances Snap-on's Repair Systems & Information Group's offerings by adding a comprehensive platform for dealership service operations....more

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