Dealer-FX is a prominent provider of software-as-a-service (SaaS) solutions for automotive dealerships and Original Equipment Manufacturers (OEMs). Their platform focuses on improving the customer service experience and operational efficiency, particularly within the fixed operations (service and parts) departments. Key offerings include online appointment scheduling, service check-in tools, technician dashboards, and customer communication platforms. Acquired by Snap-on Incorporated in 2021, Dealer-FX continues to innovate in the automotive retail technology space.
Serves as the central hub for research and development, product management, sales, marketing, and corporate operations.
Modern office facilities located in a well-established business park, designed to foster collaboration and innovation.
Emphasizes a collaborative, customer-focused, and innovative environment, leveraging agile methodologies in software development. Post-acquisition, it aligns with Snap-on's broader corporate culture while retaining its tech-centric focus.
The Markham HQ is pivotal for Dealer-FX's product innovation and its service delivery to the North American automotive market.
Dealer-FX primarily supports automotive dealerships and OEMs across North America, specifically in Canada and the United States. Through its acquisition by Snap-on, its solutions are part of a broader portfolio with global reach, though Dealer-FX's core product suite remains focused on the North American market dynamics.
25 Allstate Parkway, Suite 500
Markham
Ontario
Canada
Address: Not publicly listed as distinct Dealer-FX offices; operations integrated with Snap-on's U.S. footprint.
To serve the large U.S. automotive market, providing localized support and sales presence. This includes major automotive hubs and regions with a high density of dealerships.
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As of April 2025, Dealer-FX' leadership includes:
Dealer-FX has been backed by several prominent investors over the years, including:
Following its acquisition by Snap-on, specific executive movements for 'Dealer-FX' as a standalone entity are less frequently publicized. Leadership changes are typically integrated within Snap-on's Repair Systems & Information Group announcements. No prominent, publicly disclosed 'Dealer-FX' branded executive hires or exits were found in the last 12 months.
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Dealer-FX likely uses common corporate email formats. The most probable format combines the first name or first initial with the last name.
[first_initial][last]@dealer-fx.com or [first].[last]@dealer-fx.com
Format
jsmith@dealer-fx.com or john.smith@dealer-fx.com
Example
85%
Success rate
CBT News • March 7, 2023
Dealer-FX has announced the launch of its new Mobile Check-In feature. This addition to their ONE Platform is designed to streamline the service intake process for automotive dealerships, allowing customers to check in for service appointments via their mobile devices, reducing wait times and improving overall service lane efficiency....more
Snap-on Incorporated • February 16, 2021
Snap-on Incorporated announced that it has acquired Dealer-FX Group, Inc., a leading developer, marketer, and provider of service operations software solutions for automotive dealership customers and OEMs, for approximately $200 million in cash. This acquisition enhances Snap-on's Repair Systems & Information Group's offerings by adding a comprehensive platform for dealership service operations....more
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