CustomerGauge
CustomerGauge's Overview
CustomerGauge is a premier B2B Account Experience (AX) software provider, empowering businesses to improve customer retention, reduce churn, and drive account growth. Their platform integrates Net Promoter Score (NPS), Net Revenue Retention (NRR), and other customer feedback metrics to deliver actionable insights for B2B customer relationship management. CustomerGauge helps companies monetize their customer experience programs by linking feedback directly to financial outcomes and enabling proactive engagement with at-risk accounts and growth opportunities.
Where is CustomerGauge's Headquarters?
HQ Function
Serves as the global operational and strategic center, driving product innovation, international sales, marketing, and overall company direction for CustomerGauge's Account Experience platform.
Notable Features:
Modern office facilities situated in a well-connected business district, designed to foster collaboration, creativity, and innovation among its global team.
Work Culture:
Characterized by a dynamic, customer-centric, and results-oriented environment. CustomerGauge fosters teamwork, data-driven decision-making, and continuous learning, reflecting its mission to help businesses improve customer relationships.
HQ Significance:
Amsterdam's international character, thriving tech ecosystem, and central European location provide CustomerGauge with access to diverse talent and a strong base for its global operations and expansion.
Values Reflected in HQ: The headquarters' environment reflects CustomerGauge's core values of innovation, customer focus, global collaboration, and transparency.
Location:
CustomerGauge supports its global B2B client base through its strategically located offices in Europe (Amsterdam, Netherlands - Global HQ) and North America (Acton, MA - North American HQ), complemented by a significant technical and development hub in Lviv, Ukraine. This international presence enables dedicated sales, marketing, customer success, support, and product development tailored to regional needs, ensuring comprehensive coverage for enterprises worldwide seeking to improve account experience and drive revenue retention.
Street Address:
Fred. Roeskestraat 115
City:
Amsterdam
State/Province:
Noord-Holland
Country:
The Netherlands
CustomerGauge's Global Presence
Acton, Massachusetts, USA
Address: 125 Nagog Park, Acton, MA 01720
Drives growth and supports CustomerGauge's expanding customer base in North America, a significant market for customer experience, retention, and account management technologies.
Lviv, Ukraine
Address: Operational presence in Lviv, specific street address not publicly detailed.
Provides critical engineering and operational support for CustomerGauge's global platform, contributing to product innovation, feature development, and service stability.
Buying Intent Signals for CustomerGauge
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of CustomerGauge
As of April 2025, CustomerGauge' leadership includes:
Investors of CustomerGauge
CustomerGauge has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
CustomerGauge significantly strengthened its executive leadership team in the last 12 months with the strategic appointments of a new Chief Marketing Officer and a new Chief Revenue Officer, aimed at accelerating growth and expanding market presence. No major executive departures were publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by CustomerGauge
Discover the tools CustomerGauge uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
CustomerGauge Email Formats and Examples
CustomerGauge primarily utilizes the `firstname.lastname@customergauge.com` email format for its employees. This is a common pattern in many B2B technology companies, facilitating easier communication. Another less common, but possible, format could be `firstinitiallastname@customergauge.com`.
[first].[last]@customergauge.com
Format
jane.doe@customergauge.com
Example
90%
Success rate
News and media
CustomerGauge News • April 10, 2024
CustomerGauge Recognized as a Leader in G2 Spring 2024 Grid® Reports Across Multiple Categories
CustomerGauge was distinguished as a leader in several categories, including Feedback Analytics and Experience Management, within the G2 Spring 2024 Grid® Reports, underscoring strong customer satisfaction and a prominent market presence....more
PR Newswire • January 10, 2024
CustomerGauge Announces Significant Growth Investment from PSG
CustomerGauge secured a major growth investment from PSG Equity. This funding is aimed at accelerating international expansion, enhancing product development for its Account Experience (AX) platform, and scaling operations....more
CustomerGauge News • October 25, 2023
CustomerGauge Strengthens Leadership Team with Key Appointments of CMO and CRO
CustomerGauge announced the strategic hiring of Trish R. Dillon as Chief Marketing Officer and David C. Lazzar as Chief Revenue Officer, significantly bolstering its executive team to drive future growth and market strategy....more
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