Customer.io
Customer.io's Overview
Customer.io is a versatile customer engagement platform that enables businesses to send personalized and automated messages across email, SMS, push notifications, and in-app messages. It empowers marketers, product teams, and developers to create sophisticated data-driven campaigns based on real-time customer behavior, fostering stronger customer relationships and driving growth. Known for its flexibility and developer-friendly API, Customer.io helps companies deliver timely, relevant communications to their audience at scale.
Where is Customer.io's Headquarters?
HQ Function
Serves as the official registered corporate address for legal and administrative purposes. Day-to-day operations are conducted remotely by a globally distributed team.
Notable Features:
As a remote-first company, the emphasis is on robust digital infrastructure rather than physical office amenities. The Portland address is likely a professional registered agent service or flexible office space.
Work Culture:
Customer.io fosters a remote-first work culture built on trust, autonomy, transparency, and collaboration. Employees enjoy flexibility and are empowered to contribute from anywhere in the world, supported by strong communication practices and digital tools.
HQ Significance:
The Portland headquarters provides a legal and financial anchor in the United States, facilitating corporate governance and compliance for a globally operating business.
Values Reflected in HQ: The remote-first model and minimal physical HQ footprint reflect Customer.io's values of flexibility, efficiency, global talent acquisition, trust, and adaptability.
Location:
Customer.io serves a diverse global customer base across various industries by providing robust customer messaging and automation tools. Its remote-first workforce is spread across numerous countries worldwide, enabling broad talent acquisition and a comprehensive understanding of international market needs. The platform is designed for global reach, securely handling data and communications for users around the world.
Street Address:
920 SW 6th Ave, Ste 1200
City:
Portland
State/Province:
Oregon
Country:
USA
Customer.io's Global Presence
Buying Intent Signals for Customer.io
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Customer.io
As of April 2025, Customer.io' leadership includes:
Investors of Customer.io
Customer.io has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Customer.io has continued to strengthen its leadership team with key hires in strategic areas like marketing to support its ongoing growth and market expansion. No major executive departures have been publicly announced in the last 12 months.
New Appointments:
Technology (Tech Stack) used by Customer.io
Discover the tools Customer.io uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Customer.io Email Formats and Examples
Customer.io predominantly uses the [first]@customer.io email format for its employees. This is a common pattern for tech companies, facilitating easy communication.
[first]@customer.io
Format
colin@customer.io
Example
90%
Success rate
News and media
Customer.io Blog • February 15, 2024
Customer.io News: Supercharge your Segments with Relative Dates
Customer.io announced an enhancement to its segmentation capabilities, allowing users to define segments based on relative dates. This feature provides more flexibility and precision for time-based targeting in campaigns....more
Customer.io Blog • November 29, 2023
Customer.io News: Visual Workflow Builder Now More Powerful & Flexible Than Ever!
Customer.io released significant updates to its Visual Workflow Builder, introducing new features and improvements to make creating complex, automated customer journeys more intuitive and powerful for users....more
Customer.io Blog • October 4, 2023
Customer.io News: Introducing Data Pipelines UI: Ingest and Sync Data with Ease
Customer.io launched a new Data Pipelines UI, simplifying the process for users to ingest data from various sources and synchronize it with their Customer.io workspace for more comprehensive customer profiles....more
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