Customedialabs is a specialized digital transformation agency focused on the life sciences industry. They collaborate with pharmaceutical, biotechnology, medical device, and diagnostics companies to design and implement innovative digital experiences and solutions. Their core services revolve around enhancing engagement with Healthcare Professionals (HCPs), patients, and other critical stakeholders through strategic digital marketing, data-driven analytics, and advanced technology platforms. Customedialabs aims to deliver impactful interactions and measurable business results for its clients in a dynamic digital healthcare environment.
The Philadelphia headquarters serves as the central command for Customedialabs' global operations, encompassing strategic leadership, client relationship management, core creative and technological innovation, and corporate administration.
Located in a modern high-rise in Philadelphia's central business district, the headquarters offers contemporary office amenities and a collaborative environment. Its proximity to other life science entities and research institutions is a key advantage.
The work culture at Customedialabs's HQ is characterized by innovation, collaboration, and a strong client-centric focus, tailored to the specific demands of the life sciences field. It fosters a dynamic environment where creativity and technical expertise converge to solve complex challenges.
The Philadelphia headquarters is pivotal due to its location in a key life sciences corridor, enabling direct engagement with clients and access to a specialized talent pool. It symbolizes the company's commitment to being at the forefront of digital innovation for the healthcare industry.
Customedialabs serves its international life sciences clientele through its global headquarters in Philadelphia, PA, alongside key operations centers in Newtown, PA, and Bengaluru, India. This strategic global footprint allows them to deliver comprehensive digital transformation services—spanning strategy, creative design, technology execution, and analytics—to pharmaceutical, biotech, and medical device companies across North America, Europe, and Asia. The Bengaluru office is particularly instrumental in global project delivery and advanced technology development.
2000 Market Street, Suite 2500
Philadelphia
PA
USA
Address: 100 Executive Drive, Suite 100, Newtown, PA 18940
Strengthens operational capabilities within the United States, offering dedicated development and support resources conveniently located near major East Coast pharmaceutical and biotech hubs.
Address: IndiQube Delta, Survey No. 37/2 & 36/3, Kadubeesanahalli, Varthur Hobli, Marathahalli Outer Ring Road, Bangalore, Karnataka 560103
Functions as a global delivery powerhouse, providing scalable technology and operational support for Customedialabs' international projects, enabling continuous service and cost-efficient solutions.
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As of April 2025, customedialabs' leadership includes:
customedialabs has been backed by several prominent investors over the years, including:
Over the past year, Customedialabs has focused on strengthening its leadership team to support its growth trajectory and enhance strategic offerings in the life sciences digital sector. A notable recent addition includes Michael Mills as SVP, Strategy.
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Customedialabs primarily uses email formats such as an employee's first initial followed by their last name (e.g., jdoe@customedialabs.com), or first name separated by a period from their last name (e.g., jane.doe@customedialabs.com). Some key executives may also use their first name only (e.g., anish@customedialabs.com).
[first_initial][last]@customedialabs.com
Format
jdoe@customedialabs.com
Example
80%
Success rate
Customedialabs News / Inc. Magazine • August 22, 2023
Customedialabs announced its inclusion in the Inc. 5000 list for the fifth year running, recognizing it as one of America's fastest-growing private companies. This achievement underscores their sustained growth and leadership in the life sciences digital transformation market....more
Customedialabs News • October 10, 2023
Customedialabs announced strategic additions to its leadership team, including Michael Mills as SVP, Strategy. These appointments are aimed at bolstering the company's capabilities and driving innovation in digital solutions for the life sciences industry....more
The Philadelphia Inquirer / Top Workplaces • November 30, 2023
Based on direct employee feedback, Customedialabs was honored as a Top Workplace in Philadelphia by The Philadelphia Inquirer, highlighting its commitment to a positive and engaging company culture....more
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