Custify
Custify's Overview
Custify is a specialized Customer Success Platform designed to empower B2B SaaS companies to proactively manage their customer relationships, effectively reduce churn, and significantly increase customer lifetime value. By integrating disparate customer data sources, Custify provides a comprehensive 360-degree view of each customer, enabling businesses to automate crucial workflows, segment customers for targeted actions, monitor health scores, and facilitate personalized engagement. This empowers Customer Success Managers (CSMs) to drive product adoption, ensure renewals, and cultivate customer advocacy.
Where is Custify's Headquarters?
HQ Function
The Cluj-Napoca headquarters serves as the core for Custify's global operations, including product development, software engineering, customer support, marketing, sales strategy, and administrative functions.
Notable Features:
Modern office space located within the Iulius Business Centre, part of the Iulius Mall complex, offering access to extensive amenities, a dynamic business environment, and excellent transport links.
Work Culture:
Custify fosters a vibrant, collaborative, and customer-obsessed work culture, characteristic of a fast-paced SaaS scale-up. There is a strong emphasis on innovation, employee empowerment, continuous learning, and achieving measurable results for their clients.
HQ Significance:
The choice of Cluj-Napoca for its headquarters is significant due to the city's large pool of skilled tech talent, thriving startup ecosystem, and strategic position within Europe, enabling Custify to attract top engineers and professionals.
Values Reflected in HQ: The headquarters' environment reflects Custify's values of innovation, efficiency, customer focus, and providing a productive and engaging workplace for its team.
Location:
While its primary offices are in Romania and Germany, Custify operates with a global mindset, serving a diverse international B2B SaaS clientele. Its cloud-based platform is accessible worldwide, and the company leverages remote teams and digital channels to provide sales, onboarding, and customer support services to businesses across North America, Europe, APAC, and other regions.
Street Address:
Strada Alexandru Vaida Voevod 53B, Iulius Business Centre
City:
Cluj-Napoca
State/Province:
Cluj County
Country:
Romania
Custify's Global Presence
Berlin, Germany
Address: Address details not publicly specified; likely a regional sales office or co-working space.
To strengthen market penetration in key European economic zones, build direct relationships with enterprise customers, and provide localized support and business development activities.
Buying Intent Signals for Custify
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Custify
As of April 2025, Custify' leadership includes:
Investors of Custify
Custify has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, there have been no major C-suite executive hires or departures announced by Custify in the last 12 months. The founding leadership team remains actively involved in steering the company's growth and strategy. Team expansion continues across various departments to support scaling operations.
Technology (Tech Stack) used by Custify
Discover the tools Custify uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Custify Email Formats and Examples
Custify likely utilizes standard professional email address formats common within the tech industry. The most probable formats are based on employee names and the company domain.
Common formats for Custify include [first]@custify.com or [first].[last]@custify.com. For example, 'jane@custify.com' or 'john.doe@custify.com'.
Format
philipp@custify.com
Example
80%
Success rate
News and media
Custify Blog / G2 • December 15, 2023
Custify Shines in G2 Winter 2024 Reports with Multiple Leader Badges
Custify announced its recognition as a Leader in several categories in G2's Winter 2024 reports, including Customer Success, Customer Health Scoring, and CRM. These awards are based on high customer satisfaction scores and substantial market presence, as reflected in verified user reviews....more
Custify Blog • June 20, 2023
Custify and Devhd Announce Partnership to Enhance HubSpot Integration Capabilities
Custify has partnered with Devhd, an Elite HubSpot Solutions Partner, to deliver enhanced integration capabilities between Custify's Customer Success Platform and HubSpot. This collaboration aims to provide users with a more unified view of customer data and streamline workflows between sales, marketing, and customer success teams....more
Tech.eu • February 1, 2023
Custify Raises €2 Million Seed Extension to Fuel Growth and Product Development
Romanian-based Customer Success platform Custify secured a €2 million extension to its seed funding round. The investment was co-led by GapMinder VC and LAUNCHub Ventures, with continued participation from Roca X. The funds are allocated towards accelerating product development and expanding market reach....more
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