Custard Insurance Adjusters
Custard Insurance Adjusters's Overview
Custard Insurance Adjusters (CIA), founded in 1962, is a leading independent loss adjusting and claims management company in the United States. CIA is dedicated to providing high-quality, timely, and professional claims services to insurance carriers, self-insured entities, and governmental agencies. They handle a diverse range of claims, including property, casualty, workers' compensation, and specialize in catastrophe response, operating with a strong commitment to integrity, accuracy, and client satisfaction. With a vast network of adjusters and offices, CIA ensures localized expertise and rapid response nationwide.
Where is Custard Insurance Adjusters's Headquarters?
HQ Function
The headquarters serves as the central command for all national operations, overseeing strategic planning, administrative functions, financial management, IT infrastructure, human resources, and executive leadership for the company's extensive network of claims professionals and branch offices.
Notable Features:
The Norcross facility is a modern office building designed to support a large administrative and executive team. It likely incorporates advanced communication technologies, claims processing systems, and training facilities to support its nationwide operations and maintain service quality.
Work Culture:
The work culture at Custard Insurance Adjusters's headquarters is expected to be professional, client-focused, and results-oriented. It likely emphasizes collaboration, efficiency, continuous learning, and a commitment to ethical practices in claims handling, fostering an environment where employees can support field operations effectively.
HQ Significance:
The Norcross headquarters is of paramount significance as it centralizes management and coordination of CIA's nationwide claims services. It ensures consistency in service delivery, manages key client relationships, drives technological adoption, implements strategic growth initiatives, and upholds the company's standards of quality and integrity.
Values Reflected in HQ: The headquarters' design and operations likely reflect Custard Insurance Adjusters's core values such as professionalism, integrity, customer service, efficiency, and technological proficiency. It aims to provide a stable, supportive, and advanced environment for its leadership and administrative teams.
Location:
Custard Insurance Adjusters primarily operates within the United States, with an extensive network of over 260 offices, and also maintains a presence in the U.S. Virgin Islands. For international needs, particularly in Latin America and other regions, CIA utilizes a network of established international partners to provide claims management and loss adjusting services, ensuring global support for their clients with international exposures.
Street Address:
4875 Avalon Ridge Parkway
City:
Norcross
State/Province:
GA
Country:
USA
Custard Insurance Adjusters's Global Presence
Dallas, TX, USA
Address: 12225 Greenville Ave., Suite 430, Dallas, TX 75243
The office's purpose is to deliver timely, localized claims handling, investigation, and management services by leveraging local market knowledge and resources. It supports insurers, self-insured companies, and government entities in a major economic and population center.
Buying Intent Signals for Custard Insurance Adjusters
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Executive Team of Custard Insurance Adjusters
As of April 2025, Custard Insurance Adjusters' leadership includes:
Investors of Custard Insurance Adjusters
Custard Insurance Adjusters has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information and recent news searches (as of May 2024), there have been no widely publicized major C-suite executive hires from outside the company or significant departures from the core executive team at Custard Insurance Adjusters in the last 12 months. The company often promotes from within for leadership roles, indicating team stability and internal talent development.
Technology (Tech Stack) used by Custard Insurance Adjusters
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Custard Insurance Adjusters Email Formats and Examples
Custard Insurance Adjusters commonly utilizes an email format that combines the first initial of an employee's first name with their full last name, followed by the company domain '@custard.com'. While this is a prevalent pattern, other formats might be used in specific cases or for particular departments.
[first_initial][last]@custard.com
Format
jdoe@custard.com
Example
85%
Success rate
News and media
Custard Insurance Adjusters Website • March 25, 2024
Custard Insurance Adjusters Opens New Office in San Juan, Puerto Rico
Custard Insurance Adjusters announced the expansion of its Caribbean presence with the opening of a new branch office in San Juan, Puerto Rico. This strategic move aims to enhance service capabilities and responsiveness for clients in Puerto Rico and the surrounding region....more
Custard Insurance Adjusters Website • February 19, 2024
Custard Insurance Adjusters Promotes Gary Maxwell to Regional Manager
Custard Insurance Adjusters announced the promotion of Gary Maxwell to Regional Manager for Alabama and the Florida Panhandle. This promotion recognizes Mr. Maxwell's significant contributions and leadership, further strengthening CIA's management team in the Southeastern United States....more
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