CSX Transportation (CSXT) is a Class I freight railroad operating in the eastern United States and the Canadian provinces of Ontario and Quebec. It is a principal operating company of CSX Corporation. The company operates an extensive rail network of approximately 20,000 route miles, serving major population centers and manufacturing hubs. CSX transports a broad portfolio of products, including intermodal containers, coal, automotive products, chemicals, agricultural products, metals, and forest products. They are committed to safety, efficiency, and providing reliable freight transportation solutions to their customers, playing a vital role in the North American supply chain.
Serves as the central command for all corporate functions, including executive leadership, strategic planning, operations management, finance, legal, human resources, and information technology for the railroad.
A prominent multi-story office building located in downtown Jacksonville, offering views of the St. Johns River. It is a significant fixture in the city's skyline and business district.
The headquarters fosters a professional and operations-focused environment, emphasizing safety, efficiency, and customer service. There's a strong sense of industry pride and a focus on continuous improvement in logistics and transportation.
The Jacksonville headquarters is the nerve center for one of North America's largest railroad networks, making critical decisions that impact national and international supply chains and commerce across the Eastern U.S.
CSX Transportation's direct rail operations are concentrated in the eastern United States (26 states) and two Canadian provinces (Ontario and Quebec). While it does not operate its own rail lines overseas, its network is a critical component of global supply chains. CSX connects to numerous ports along the Atlantic and Gulf coasts, facilitating the movement of import and export goods. Through interline agreements with other North American railroads, its reach extends across the continent, linking to West Coast ports and into Mexico, thereby supporting international trade flows.
500 Water Street
Jacksonville
Florida
USA
Address: Various operational facilities, including major rail yards like Tilford Yard and intermodal terminals such as Fairburn (6700 CSX Way, Fairburn, GA).
Manages and supports rail operations, customer service, and infrastructure maintenance for a key portion of CSX's network, facilitating commerce for diverse industries in the region.
Address: Multiple operational sites, including Barr Yard (Riverdale, IL) and Bedford Park Intermodal Terminal (Bedford Park, IL).
Coordinates complex rail operations, including classification and switching of freight cars, and manages intermodal transfers, ensuring fluid movement of goods through this vital national transportation chokepoint.
Address: Key operational hub, including Avon Yard (Avon, IN).
Supports rail logistics and operations for the Midwest, connecting various manufacturing centers and distribution points. Manages substantial freight volumes for automotive and other key industries.
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As of April 2025, CSX' leadership includes:
CSX has been backed by several prominent investors over the years, including:
CSX has experienced some notable executive appointments in the past year aimed at strengthening its operational leadership and driving growth.
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CSX Transportation commonly uses the email format of [first_name]_[last_name]@csx.com. Variations such as [first_initial][last_name]@csx.com may also exist but are less common for general communication.
[first_name]_[last_name]@csx.com
Format
jane_doe@csx.com
Example
90%
Success rate
CSX Newsroom • May 1, 2024
CSX received the 2023 TRANSCAER® National Achievement Award for its commitment to community safety and emergency preparedness, particularly in hazardous materials transportation....more
CSX Newsroom • April 17, 2024
CSX announced its first-quarter 2024 financial results, reporting net earnings of $893 million, or $0.46 per share. Revenue was $3.7 billion for the quarter. The company highlighted merchandise and coal volume growth....more
Railway Age • February 27, 2024
CSX announced the appointment of Stephen Fortune as Executive Vice President and Chief Digital and Technology Officer, responsible for overseeing the company's technology strategy and digital transformation initiatives....more
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