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CSS Corp's Overview

Total employees11500
HeadquartersSan Jose
Founded1996

CSS Corp was a global technology support and customer experience (CX) services company that helped brands transform their customer engagement and operations. They leveraged AI, automation, analytics, and cloud solutions to deliver personalized and efficient support across enterprise and consumer technology, managed IT services, and digital transformation. In March 2023, CSS Corp was acquired by HCLTech, a leading global technology company, and its operations and expertise have been integrated into HCLTech.

Where is CSS Corp's Headquarters?

HQ Function

Historically served as a key hub for strategic decision-making, client engagement for the North American market, sales, and marketing operations.

Notable Features:

Modern office space designed to foster collaboration and innovation, equipped with advanced communication technology to connect with global teams and clients.

Work Culture:

CSS Corp emphasized a customer-centric approach, innovation, continuous learning, and a collaborative environment, encouraging employees to develop new solutions and deliver exceptional service. This culture is now being integrated with HCLTech's values.

HQ Significance:

Its Silicon Valley location provided strategic proximity to key technology partners, clients, and a rich talent pool, reinforcing its position as a technology services provider.

Values Reflected in HQ: Historically reflected values of innovation, customer focus, global collaboration, and technological excellence through its design and operational focus.

Location:

Prior to its acquisition by HCLTech, CSS Corp operated with a significant global footprint, offering round-the-clock support and services through its network of delivery centers across North America, Latin America, Europe, and Asia-Pacific (including India and the Philippines). Functions supported globally included enterprise and consumer technical support, IT infrastructure management, application development and maintenance, network operations, cybersecurity services, and digital transformation initiatives leveraging AI, automation, and analytics. These capabilities are now integrated within HCLTech.

Street Address:

2880 Zanker Road, Suite 203

City:

San Jose

State/Province:

California

Country:

USA

CSS Corp's Global Presence

Chennai, Tamil Nadu, India

Address: Ambit IT Park, 6th & 7th Floor, Module - 2 & 3, No. 32A & B, Ambattur Industrial Estate, Chennai – 600058, India

Served as a crucial hub for 24/7 global service delivery, talent acquisition, and innovation, supporting clients across APAC, EMEA, and North America. Now part of HCLTech's delivery network.

Taguig City, Metro Manila, Philippines

Address: 18th Floor, W Fifth Building, 5th Avenue corner 32nd Street, Bonifacio Global City, Taguig City, 1634 Philippines

Supported global clients with multilingual capabilities and ensured business continuity, particularly for customer-facing services in the APAC region and beyond. Now part of HCLTech's delivery network.

San Jose, Costa Rica

Address: Terra Campus, Building C, 3rd Floor, Tres Rios, Cartago, Costa Rica

Provided bilingual (English/Spanish) support and customer experience services, strengthening CSS Corp's presence in Latin America. Now part of HCLTech's delivery network.

Buying Intent Signals for CSS Corp

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of CSS Corp

As of April 2025, CSS Corp' leadership includes:

Sunil Mittal - Chief Executive Officer (until March 2023)
Nishikant Nigam - EVP & Chief Delivery Officer (until March 2023)
Mushtaq Anis Ahmad Mansuri - EVP & Chief Marketing Officer (until March 2023)
Ramaseshan K - Chief Financial Officer (until March 2023)
Vivian Gomes - SVP & Head - Marketing & Inside Sales (until March 2023)

Investors of CSS Corp

CSS Corp has been backed by several prominent investors over the years, including:

Partners Group (majority stakeholder from 2013 until acquisition by HCLTech in 2023)
SAIF Partners (early investor)
Goldman Sachs (early investor)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits1

Following CSS Corp's acquisition by HCLTech, completed in March 2023, significant leadership transitions occurred. Key CSS Corp executives transitioned out of their roles or into new positions within HCLTech. There were no major new executive hires for CSS Corp as an independent entity in the past 12 months, as all changes are now within the HCLTech framework.

Departures

Sunil Mittal, Sunil Mittal stepped down as CEO of CSS Corp after its acquisition by HCLTech was finalized, concluding his tenure with the company.

Technology (Tech Stack) used by CSS Corp

Discover the tools CSS Corp uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

CSS Corp Email Formats and Examples

Prior to its acquisition by HCLTech, CSS Corp commonly used email formats based on employee names, typically [first].[last]@csscorp.com or [first_initial][last]@csscorp.com. These email addresses are likely inactive or forward to HCLTech addresses now.

[first].[last]@csscorp.com or [first_initial][last]@csscorp.com

Format

jane.doe@csscorp.com or jdoe@csscorp.com

Example

10%

Success rate

News and media

HCLTechMarch 30, 2023

HCLTech completes acquisition of CSS Corp

HCLTech announced the successful completion of the acquisition of CSS Corp, integrating CSS Corp's expertise in customer experience and technology services, and its workforce into HCLTech's global operations....more

HCLTechFebruary 7, 2023

HCLTech to acquire CSS Corp to enhance its capabilities in digital customer experience and support services

HCLTech announced its definitive agreement to acquire CSS Corp, a global customer experience and technology services provider, to bolster its digital operations (HCLTech Digital Operations) and customer experience transformation services....more

Business Wire (via CSS Corp)October 26, 2022

CSS Corp Named a Leader in EMA Radar™ for AIOps: A Guide for Investing in Innovation

CSS Corp was recognized as a 'Leader' in the EMA Radar™ for AIOps: A Guide for Investing in Innovation, Q4 2022. This acknowledgment highlighted CSS Corp's Contelli platform for its advanced AI-powered operations solutions and strong market presence....more

PR Newswire (via CSS Corp)September 13, 2022

CSS Corp Wins Gold Stevie® Award for its Digital Customer Experience Solution

CSS Corp announced it won a Gold Stevie® Award at the 19th Annual International Business Awards® for its innovative digital customer experience (CX) platform, 'CSS EDISON™'....more

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