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CSG's Overview

Total employees7430
HeadquartersGreenwood Village
Founded1994

CSG is a global provider of innovative software and services that help companies monetize and digitally enable the customer experience. For over 40 years, CSG has simplified the complexity of business and driven digital transformation for communications, media, and entertainment service providers. Its solutions cover revenue management, customer experience, and digital monetization, enabling companies worldwide to launch new services, engage customers effectively, and manage their businesses efficiently. CSG's technology supports billions of customer interactions annually.

Where is CSG's Headquarters?

HQ Function

Serves as the central hub for corporate leadership, strategic planning, global operations management, core technology development, and administrative functions.

Notable Features:

Modern office facilities located in the Denver Tech Center, designed to foster collaboration and innovation, with amenities supporting a dynamic workforce.

Work Culture:

CSG promotes a culture of innovation, customer-centricity, and integrity. The HQ environment encourages collaboration, continuous learning, and a commitment to delivering value to clients globally. Employees often describe it as fast-paced and dynamic, with opportunities for growth.

HQ Significance:

The Greenwood Village headquarters is strategically important as the command center for CSG's worldwide operations, product innovation, and corporate strategy, anchoring its presence in the North American technology landscape.

Values Reflected in HQ: The headquarters' design and operational focus likely reflect CSG's values of innovation, agility, and customer success, providing an environment conducive to developing cutting-edge solutions.

Location:

CSG operates globally with offices and development centers across North America, Latin America, Europe, and the Asia-Pacific region. This widespread presence enables CSG to support its diverse international client base with localized sales, service delivery, product development, and customer support functions. Key global functions include research and development, managed services, professional services, and customer success programs tailored to regional market needs.

Street Address:

6175 S. Willow Drive

City:

Greenwood Village

State/Province:

CO

Country:

USA

CSG's Global Presence

Omaha, Nebraska/USA

Address: 1201 N. 102nd St, Omaha, NE 68114

Key hub for serving North American clients and a center for specific product expertise and operational excellence.

London/United Kingdom

Address: One Lyric Square, Hammersmith, London, W6 0NB, UK

Strategic location for engaging with European clients, driving business development in the EMEA market, and supporting regional deployments.

Bangalore, Karnataka/India

Address: 7th Floor, Tower D, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore – 560029, India

Critical for global product innovation and R&D, providing 24/7 support capabilities, and serving as a talent hub for Asia-Pacific operations.

Buying Intent Signals for CSG

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of CSG

As of April 2025, CSG' leadership includes:

Brian Shepherd - President and Chief Executive Officer
Hai Tran - Executive Vice President and Chief Financial Officer
Liz Bauer - Executive Vice President and Chief Marketing & Customer Officer
Ken Kennedy - Executive Vice President and President, Revenue Management & Digital Monetization

Investors of CSG

CSG has been backed by several prominent investors over the years, including:

BlackRock Inc.
The Vanguard Group, Inc.
Dimensional Fund Advisors LP
State Street Corporation
Renaissance Technologies LLC

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits1

CSG has made strategic additions to its executive team over the past year to bolster its technology leadership, product strategy, and human resources functions, reflecting its commitment to growth and innovation.

Departures

Patricia Elias, Patricia Elias transitioned from her role as CHRO.

New Appointments:

Slava Girzhel, Slava Girzhel appointed to lead CSG's global technology and information strategy.
Rasmani Bhattacharya, Rasmani Bhattacharya appointed to lead global human resources.
Chad Dunavant, Chad Dunavant appointed to drive CSG's strategic direction and product innovation.

Technology (Tech Stack) used by CSG

Discover the tools CSG uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

CSG Email Formats and Examples

CSG primarily uses the domain csg.com for its corporate email communications. While multiple formats might exist within a large organization, common structures include [first_name].[last_name]@csg.com or [first_initial][last_name]@csg.com.

The most common email format for CSG appears to be [first].[last]@csg.com. Another potential format is [first_initial][last]@csg.com.

Format

jane.doe@csg.com

Example

85%

Success rate

News and media

CSG Press ReleaseMay 1, 2024

CSG Reports First Quarter 2024 Results

CSG reported Q1 2024 revenue of $290.9 million, a 4% increase year-over-year. The company highlighted strong SaaS revenue growth and reiterated its full-year 2024 financial guidance....more

Business Wire (CSG Press Release)April 23, 2024

CSG Recognized as a Leader in Aspire CCM Leaderboard for Third Consecutive Year

CSG has been named a leader in the 2024 Aspire Customer Communications Management (CCM) Leaderboard for the third year in a row, recognized for its innovative solutions in customer communications and journey orchestration....more

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