CruiseOne is a prominent travel retail brand, part of World Travel Holdings, specializing in cruise vacations. Established in 1992, CruiseOne operates primarily through a vast network of independently owned and operated franchises across the United States. These home-based travel advisors offer personalized service, expert advice, and access to a wide array of cruise lines, destinations, and exclusive deals. CruiseOne aims to provide exceptional value and make dream cruise vacations a reality for its customers by combining the personal touch of local agents with the resources of a major travel industry leader.
Serves as the central corporate office for World Travel Holdings, overseeing all its brands including CruiseOne. Functions include franchise support, operations, marketing, technology, finance, and strategic planning.
Modern office complex designed to support a large travel organization, featuring collaborative workspaces and technology infrastructure to manage extensive travel bookings and franchise operations.
A dynamic, customer-centric, and innovative environment focused on the travel industry. Emphasis on supporting franchise owners, leveraging technology for efficiency, and fostering a passion for travel.
The headquarters is vital for the strategic direction, operational support, and technological advancement that underpins the CruiseOne franchise network and other World Travel Holdings brands.
While CruiseOne's franchise network is based in the United States, it offers cruise vacations to destinations worldwide. This global reach is achieved through strong partnerships with all major international cruise lines and travel suppliers, allowing CruiseOne travel advisors to book a vast array of global itineraries for their customers. Centralized support functions and technology platforms facilitate these global travel arrangements.
100 Fordham Road, Building C, Floor 2
Wilmington
Massachusetts
USA
Address: Various individual locations (Primarily home-based offices)
To offer personalized, local travel expertise and customer service across the United States, supported by the national CruiseOne brand, tools, and supplier relationships.
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As of April 2025, CruiseOne' leadership includes:
CruiseOne has been backed by several prominent investors over the years, including:
No major executive team changes specific to the direct brand leadership of CruiseOne have been prominently announced in the past 12 months. Parent company World Travel Holdings may experience leadership adjustments at its corporate level that indirectly affect its brands. For example, Jessica Sitomer was promoted to Chief Marketing Officer for World Travel Holdings in January 2024.
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For CruiseOne corporate matters (via parent company World Travel Holdings), email formats often use patterns like [first_initial][last_name]@wth.com or [first_name].[last_name]@wth.com. For contacting individual CruiseOne franchise owners, emails typically use the @cruiseone.com domain, commonly in formats like [first_name].[last_name]@cruiseone.com or a custom prefix representing their specific franchise.
[first_name].[last_name]@cruiseone.com (for franchise owners)
Format
jane.doe@cruiseone.com
Example
80%
Success rate
TravelPulse • April 11, 2024
The travel agency groups Dream Vacations, CruiseOne and Cruises Inc. announced a record-breaking wave season, with a 10 percent increase in total booked cabins compared to the same period in 2023, and a 20 percent rise from 2019. This indicates strong consumer demand for cruise travel....more
Travel Weekly • November 16, 2023
At their 2023 national conference, Dream Vacations, CruiseOne and Cruises Inc. focused on arming travel advisors with new technology, including AI tools and a 'Promo Code Creator,' to enhance their marketing and sales capabilities and improve customer experience....more
TravelAge West • January 24, 2024
World Travel Holdings, the parent company of CruiseOne and Dream Vacations, has promoted Jessica Sitomer to the role of Chief Marketing Officer. Sitomer will oversee marketing strategies for all of WTH's brands....more
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