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CruiseOne's Overview

Total employees857
HeadquartersWilmington
Founded1992

CruiseOne is a prominent travel retail brand, part of World Travel Holdings, specializing in cruise vacations. Established in 1992, CruiseOne operates primarily through a vast network of independently owned and operated franchises across the United States. These home-based travel advisors offer personalized service, expert advice, and access to a wide array of cruise lines, destinations, and exclusive deals. CruiseOne aims to provide exceptional value and make dream cruise vacations a reality for its customers by combining the personal touch of local agents with the resources of a major travel industry leader.

Where is CruiseOne's Headquarters?

HQ Function

Serves as the central corporate office for World Travel Holdings, overseeing all its brands including CruiseOne. Functions include franchise support, operations, marketing, technology, finance, and strategic planning.

Notable Features:

Modern office complex designed to support a large travel organization, featuring collaborative workspaces and technology infrastructure to manage extensive travel bookings and franchise operations.

Work Culture:

A dynamic, customer-centric, and innovative environment focused on the travel industry. Emphasis on supporting franchise owners, leveraging technology for efficiency, and fostering a passion for travel.

HQ Significance:

The headquarters is vital for the strategic direction, operational support, and technological advancement that underpins the CruiseOne franchise network and other World Travel Holdings brands.

Values Reflected in HQ: Commitment to customer service, support for entrepreneurial franchise owners, innovation in travel technology, and a strong position within the leisure travel market.

Location:

While CruiseOne's franchise network is based in the United States, it offers cruise vacations to destinations worldwide. This global reach is achieved through strong partnerships with all major international cruise lines and travel suppliers, allowing CruiseOne travel advisors to book a vast array of global itineraries for their customers. Centralized support functions and technology platforms facilitate these global travel arrangements.

Street Address:

100 Fordham Road, Building C, Floor 2

City:

Wilmington

State/Province:

Massachusetts

Country:

USA

CruiseOne's Global Presence

Nationwide, USA (Franchise Network)

Address: Various individual locations (Primarily home-based offices)

To offer personalized, local travel expertise and customer service across the United States, supported by the national CruiseOne brand, tools, and supplier relationships.

Buying Intent Signals for CruiseOne

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of CruiseOne

As of April 2025, CruiseOne' leadership includes:

Jeff Tolkin - Co-CEO/Chairman, World Travel Holdings (Parent Company)
Brad Tolkin - Co-CEO/Chairman, World Travel Holdings (Parent Company)
Debbie Fiorino - Chief Operating Officer, World Travel Holdings (Parent Company)
Drew Daly - Senior Vice President and General Manager of CruiseOne, Dream Vacations, and Cruises Inc.
Alicia Linden - Vice President of Marketing, CruiseOne, Dream Vacations, and Cruises Inc.
Charity Santiago - Vice President of Training & Events, CruiseOne, Dream Vacations, and Cruises Inc.

Investors of CruiseOne

CruiseOne has been backed by several prominent investors over the years, including:

World Travel Holdings Management Team
Undisclosed Private Investment Firms

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No major executive team changes specific to the direct brand leadership of CruiseOne have been prominently announced in the past 12 months. Parent company World Travel Holdings may experience leadership adjustments at its corporate level that indirectly affect its brands. For example, Jessica Sitomer was promoted to Chief Marketing Officer for World Travel Holdings in January 2024.

Technology (Tech Stack) used by CruiseOne

Discover the tools CruiseOne uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

CruiseOne Email Formats and Examples

For CruiseOne corporate matters (via parent company World Travel Holdings), email formats often use patterns like [first_initial][last_name]@wth.com or [first_name].[last_name]@wth.com. For contacting individual CruiseOne franchise owners, emails typically use the @cruiseone.com domain, commonly in formats like [first_name].[last_name]@cruiseone.com or a custom prefix representing their specific franchise.

[first_name].[last_name]@cruiseone.com (for franchise owners)

Format

jane.doe@cruiseone.com

Example

80%

Success rate

News and media

TravelPulseApril 11, 2024

Dream Vacations, CruiseOne and Cruises Inc. Report Record Wave Season

The travel agency groups Dream Vacations, CruiseOne and Cruises Inc. announced a record-breaking wave season, with a 10 percent increase in total booked cabins compared to the same period in 2023, and a 20 percent rise from 2019. This indicates strong consumer demand for cruise travel....more

Travel WeeklyNovember 16, 2023

Dream Vacations/CruiseOne conference: Focus on AI, new promo tool

At their 2023 national conference, Dream Vacations, CruiseOne and Cruises Inc. focused on arming travel advisors with new technology, including AI tools and a 'Promo Code Creator,' to enhance their marketing and sales capabilities and improve customer experience....more

TravelAge WestJanuary 24, 2024

World Travel Holdings Promotes Jessica Sitomer to Chief Marketing Officer

World Travel Holdings, the parent company of CruiseOne and Dream Vacations, has promoted Jessica Sitomer to the role of Chief Marketing Officer. Sitomer will oversee marketing strategies for all of WTH's brands....more

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