Cruise Planners, an American Express Travel Representative, is the largest home-based travel agent franchise network in the United States. Franchise owners specialize in creating customized travel experiences, including cruises, land-based vacations, all-inclusive resorts, and group travel. The company provides its advisors with comprehensive training, cutting-edge technology, and robust marketing support, enabling them to offer personalized service and competitive pricing to clients.
The headquarters serves as the central command for franchise operations, providing comprehensive support in technology, marketing, sales, training, and business development to its national network of travel advisors.
A modern, 50,000 sq. ft. custom-built facility featuring state-of-the-art training rooms, collaborative workspaces, advanced technology infrastructure, a 'CP Fun Zone' for employees, and a 'CP Tech Bar' for IT support.
Cruise Planners fosters a positive, energetic, and supportive work environment often described by its signature 'Cruisitude®'. The culture emphasizes innovation, collaboration, franchisee success, and a shared passion for travel.
The headquarters represents Cruise Planners' commitment to its franchisees, investing in top-tier resources and a dedicated support team to ensure their success. It's a physical manifestation of the company's growth and industry leadership.
While Cruise Planners' corporate headquarters and the majority of its home-based travel advisors are located in the United States, the company facilitates travel bookings to destinations worldwide. Its extensive network of suppliers and advanced technology platform allow franchisees to plan and book international cruises, tours, and vacation packages for clients looking to explore any part of the globe.
12707 W. Sunrise Blvd.
Sunrise
Florida
USA
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As of April 2025, Cruise Planners' leadership includes:
Cruise Planners has been backed by several prominent investors over the years, including:
No major publicly announced external executive hires or high-profile departures from the core leadership team have been noted in the last 12 months (approx. mid-2023 to mid-2024). The current executive team has remained stable during this period. Significant promotions shaping the current leadership occurred in the period prior to this.
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Cruise Planners corporate email addresses commonly use the first initial followed by the last name. Other formats might exist but this is a widely observed pattern for professional communication with their Home Office team.
[first_initial][last]@cruiseplanners.com
Format
jdoe@cruiseplanners.com
Example
80%
Success rate
TravelPulse • May 1, 2024
Cruise Planners successfully hosted its sold-out Land Symposium in Cancun, Mexico, bringing together a significant number of travel advisors for intensive training, networking opportunities, and direct engagement with leading land-based travel suppliers. The event underscored the company's ongoing commitment to diversifying advisor expertise beyond traditional cruise vacations....more
TravelAge West • November 20, 2023
At its annual convention, CPWorld, Cruise Planners celebrated a banner year, announcing record-breaking sales figures and a host of prestigious industry awards. These achievements highlight the company's robust growth, innovative approach, and strong position within the travel franchise industry....more
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