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Crown Agents Bank's Overview

Total employees364
HeadquartersSutton
Founded1833

Crown Agents Bank (CAB) is a UK regulated financial services provider specialising in foreign exchange, international payments, trade finance, and investment management for emerging and frontier markets. With a heritage tracing back to 1833, CAB connects underserved markets to the global financial system, facilitating cross-border transactions and empowering economic growth. They serve a diverse client base including governments, central banks, commercial banks, non-bank financial institutions, international development organisations, and payment companies, offering tailored solutions to navigate the complexities of global finance.

Where is Crown Agents Bank's Headquarters?

HQ Function

The headquarters serves as the central hub for global operations, strategic leadership, product innovation, client relationship management, and ensuring adherence to regulatory standards for its specialised financial services.

Notable Features:

Quadrant House is a modern office building designed to support a dynamic financial services operation. While specific architectural details are not publicly emphasized, its location in a key business area suggests a functional and professional environment equipped with contemporary facilities.

Work Culture:

Crown Agents Bank likely fosters a highly professional, globally-oriented, and client-centric work culture. Emphasis is placed on expertise in emerging markets, innovation in financial technology, ethical practices, and collaborative problem-solving to meet diverse client needs.

HQ Significance:

The Sutton headquarters is crucial as it anchors Crown Agents Bank's operations within a major global financial ecosystem, enabling its mission to bridge financial gaps for emerging markets and manage complex international transactions effectively.

Values Reflected in HQ: The headquarters' location and nature reflect Crown Agents Bank's values of professionalism, global connectivity, operational efficiency, and a commitment to providing secure and innovative financial solutions.

Location:

Crown Agents Bank globally supports a comprehensive suite of functions centered on facilitating cross-border financial flows for emerging and frontier markets. Key services include wholesale foreign exchange (FX) in over 100 currencies, international payments and correspondent banking, bespoke trade finance solutions (such as letters of credit, guarantees, and supply chain finance), and pension fund administration for international development organizations. Their strategically located offices and extensive partner network enable them to effectively serve central banks, governments, commercial banks, non-bank financial institutions, and NGOs worldwide, connecting them to the global financial system and addressing their unique transactional needs.

Street Address:

Quadrant House, The Quadrant

City:

Sutton

State/Province:

Surrey

Country:

United Kingdom

Crown Agents Bank's Global Presence

New York, NY/United States

Address: 1177 Avenue of the Americas, 5th Floor, New York, NY 10036

To connect North American clients with Crown Agents Bank's global network and provide specialized access to emerging market financial services, particularly for USD-denominated transactions and trade finance.

Dubai/United Arab Emirates

Address: Office 309, Level 3, Index Tower, Dubai International Financial Centre (DIFC), Dubai

To expand Crown Agents Bank's presence in the Middle East and Africa, delivering tailored financial solutions and connecting regional clients to its worldwide capabilities.

Nairobi/Kenya

Address: The Address, 6th Floor, Muthangari Drive, Off Waiyaki Way, P.O. Box 66920-00800, Nairobi

To deepen engagement with African markets, foster local partnerships, and deliver customized financial solutions that support development, trade, and financial inclusion in the region.

Buying Intent Signals for Crown Agents Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Crown Agents Bank

As of April 2025, Crown Agents Bank' leadership includes:

Bhairav Trivedi - Group Chief Executive Officer
Susana Oláiz MacFarquhar - Group Chief Financial Officer
Chris Wilgoss - Group Chief Operating Officer & Chief Technology Officer
David Bee - Group Chief Commercial Officer
Steven Marshall - Group Chief Risk Officer
Alpa Bakrania - Group Head of Compliance & MLRO
Zoe Pawson - Group Head of HR

Investors of Crown Agents Bank

Crown Agents Bank has been backed by several prominent investors over the years, including:

Helios Investment Partners

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Crown Agents Bank has recently strengthened its leadership team with strategic appointments in key areas such as compliance and human resources. These hires underscore the bank's ongoing commitment to robust governance, talent development, and enhancing its operational capabilities as it continues to expand its specialised financial services for emerging markets.

New Appointments:

Alpa Bakrania, Alpa Bakrania appointed as Group Head of Compliance and Money Laundering Reporting Officer to enhance regulatory adherence.
Zoe Pawson, Zoe Pawson joined as Group Head of HR to drive human capital strategy.

Technology (Tech Stack) used by Crown Agents Bank

Discover the tools Crown Agents Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Crown Agents Bank Email Formats and Examples

Crown Agents Bank typically uses the first.last@crownagentsbank.com email format for its employees. This is a standard professional communication structure within the organization, facilitating clear and direct contact.

first.last@crownagentsbank.com

Format

jane.doe@crownagentsbank.com

Example

90%

Success rate

News and media

The PaypersMarch 7, 2024

Crown Agents Bank partners with IFX Payments to expand cross-border payments

Crown Agents Bank (CAB) has announced a strategic partnership with IFX Payments to enhance its cross-border payment capabilities. By leveraging IFX's ibanq platform, CAB aims to provide its clients with more efficient and wider access to international payment networks, further streamlining global transactions....more

FinextraDecember 13, 2023

Crown Agents Bank taps Thomson Reuters for KYC screening

Crown Agents Bank has integrated Thomson Reuters’ CLEAR and World-Check One solutions to significantly enhance its Know Your Customer (KYC) and due diligence screening processes. This strategic adoption aims to strengthen compliance and risk management frameworks across its operations in diverse emerging markets....more

IBS IntelligenceOctober 26, 2023

Crown Agents Bank launches new Trade Finance platform, CABTRAC

Crown Agents Bank unveiled its new digital Trade Finance platform, CABTRAC. This innovative platform is designed to streamline and simplify trade finance processes for its clients, thereby enhancing efficiency, transparency, and accessibility in international trade transactions....more

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