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Crossref's Overview

Total employees83
HeadquartersLynnfield
Founded2000

Crossref is a not-for-profit membership organization that exists to make scholarly communications better. It runs a global infrastructure, including a registry of Digital Object Identifiers (DOIs) for scholarly content, and provides tools and services to help its members register and connect content with DOIs and rich metadata. This enables persistent linking, discovery, citation tracking, and assessment of scholarly outputs, fostering a more connected and transparent research ecosystem.

Where is Crossref's Headquarters?

HQ Function

Serves as the main administrative, operational, and strategic hub for Crossref's global activities, including member relations, technology development, financial operations, and governance.

Notable Features:

Likely a modern office space designed for collaborative work and technological infrastructure, prioritizing functionality to support its mission rather than elaborate architectural displays.

Work Culture:

Crossref fosters a collaborative, mission-driven work environment focused on innovation, open communication, and service to the global scholarly community. Employees often have a strong connection to the academic and publishing sectors.

HQ Significance:

The Lynnfield office is central to coordinating the global DOI registration system and developing new services and standards for the scholarly publishing ecosystem, impacting researchers, publishers, and institutions worldwide.

Values Reflected in HQ: The headquarters likely reflects values of efficiency, collaboration, technological advancement, and a commitment to supporting the global research infrastructure.

Location:

Crossref supports a global membership base of over 19,000 organizations from 150 countries, including publishers, libraries, research institutions, and funders. Its infrastructure and services, such as DOI registration, metadata distribution, Cited-by linking, Crossmark, and Event Data, are utilized worldwide to enhance the discovery, access, and assessment of scholarly content across all disciplines and geographic regions.

Street Address:

50 Salem Street

City:

Lynnfield

State/Province:

MA

Country:

USA

Crossref's Global Presence

Oxford, UK

Address: Lonsdale Gate, Lonsdale Road, Oxford, OX2 7EW, UK

To provide localized support and engagement for Crossref members and stakeholders in Europe, the Middle East, and Africa (EMEA), contribute to global strategy, and foster relationships within the European research and publishing landscape.

Buying Intent Signals for Crossref

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Crossref

As of April 2025, Crossref' leadership includes:

Ed Pentz - Executive Director
Patricia Feeney - Director of Metadata
Bryan Newbold - Head of Product
Rachael Lammey - Head of Community
Vanessa Fairhurst - Head of Member Experience
Isaac Farley - Head of Metadata Technology
Rosa Clark - Head of Finance and Operations

Investors of Crossref

Crossref has been backed by several prominent investors over the years, including:

Crossref is a not-for-profit membership organization. It is funded primarily through membership fees and fees for services like DOI registration, rather than by traditional equity investors.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Crossref maintains a stable leadership team. Any significant changes are typically announced via their official blog or channels. No major high-profile executive hires or departures have been broadly publicized in the last 12 months, indicating continuity in leadership.

Technology (Tech Stack) used by Crossref

Discover the tools Crossref uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Crossref Email Formats and Examples

Crossref commonly uses the [first initial][last name]@crossref.org email format for its staff. General inquiries can often be directed to functional email addresses like feedback@crossref.org or support@crossref.org.

flast@crossref.org (e.g., jdoe@crossref.org)

Format

epentz@crossref.org

Example

90%

Success rate

News and media

Crossref BlogMay 16, 2024

Crossref News: Community Case Study: How the University of Cape Town (UCT) Libraries uses Crossref metadata

This case study highlights the practical application of Crossref metadata by UCT Libraries for research assessment, discovery, and supporting open science initiatives, demonstrating the real-world impact of Crossref's services....more

Crossref BlogApril 25, 2024

Crossref News: Welcoming our newest Board members for 2024

Crossref announced the election of new members to its Board of Directors. These individuals bring diverse expertise from various sectors of the scholarly community to help guide the organization's strategic direction and governance....more

Crossref BlogFebruary 29, 2024

Crossref News: Metadata Plus for all the details!

Crossref introduced 'Metadata Plus,' an option for members to receive their own complete metadata record back from Crossref, including any metadata added or augmented by Crossref, to help them improve their own records....more

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