Crossref is a not-for-profit membership organization that exists to make scholarly communications better. It runs a global infrastructure, including a registry of Digital Object Identifiers (DOIs) for scholarly content, and provides tools and services to help its members register and connect content with DOIs and rich metadata. This enables persistent linking, discovery, citation tracking, and assessment of scholarly outputs, fostering a more connected and transparent research ecosystem.
Serves as the main administrative, operational, and strategic hub for Crossref's global activities, including member relations, technology development, financial operations, and governance.
Likely a modern office space designed for collaborative work and technological infrastructure, prioritizing functionality to support its mission rather than elaborate architectural displays.
Crossref fosters a collaborative, mission-driven work environment focused on innovation, open communication, and service to the global scholarly community. Employees often have a strong connection to the academic and publishing sectors.
The Lynnfield office is central to coordinating the global DOI registration system and developing new services and standards for the scholarly publishing ecosystem, impacting researchers, publishers, and institutions worldwide.
Crossref supports a global membership base of over 19,000 organizations from 150 countries, including publishers, libraries, research institutions, and funders. Its infrastructure and services, such as DOI registration, metadata distribution, Cited-by linking, Crossmark, and Event Data, are utilized worldwide to enhance the discovery, access, and assessment of scholarly content across all disciplines and geographic regions.
50 Salem Street
Lynnfield
MA
USA
Address: Lonsdale Gate, Lonsdale Road, Oxford, OX2 7EW, UK
To provide localized support and engagement for Crossref members and stakeholders in Europe, the Middle East, and Africa (EMEA), contribute to global strategy, and foster relationships within the European research and publishing landscape.
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As of April 2025, Crossref' leadership includes:
Crossref has been backed by several prominent investors over the years, including:
Crossref maintains a stable leadership team. Any significant changes are typically announced via their official blog or channels. No major high-profile executive hires or departures have been broadly publicized in the last 12 months, indicating continuity in leadership.
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Crossref commonly uses the [first initial][last name]@crossref.org email format for its staff. General inquiries can often be directed to functional email addresses like feedback@crossref.org or support@crossref.org.
flast@crossref.org (e.g., jdoe@crossref.org)
Format
epentz@crossref.org
Example
90%
Success rate
Crossref Blog • May 16, 2024
This case study highlights the practical application of Crossref metadata by UCT Libraries for research assessment, discovery, and supporting open science initiatives, demonstrating the real-world impact of Crossref's services....more
Crossref Blog • April 25, 2024
Crossref announced the election of new members to its Board of Directors. These individuals bring diverse expertise from various sectors of the scholarly community to help guide the organization's strategic direction and governance....more
Crossref Blog • February 29, 2024
Crossref introduced 'Metadata Plus,' an option for members to receive their own complete metadata record back from Crossref, including any metadata added or augmented by Crossref, to help them improve their own records....more
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