Cresta
Cresta's Overview
Cresta is an artificial intelligence company focused on transforming contact center operations. Their platform provides real-time expertise and guidance to agents during customer conversations, analyzes interactions to uncover insights, and automates tasks to improve efficiency and effectiveness. Cresta's AI-driven solutions aim to help businesses enhance customer experience, increase sales conversions, and reduce operational costs by empowering every agent to perform like a top expert.
Where is Cresta's Headquarters?
HQ Function
The San Francisco headquarters serves as the primary center for executive leadership, research and development, product management, engineering, sales, marketing, and corporate operations.
Notable Features:
Located in the Financial District, the office is likely a modern workspace designed to foster collaboration and innovation, typical of tech companies in the area. Specific architectural details are not widely publicized.
Work Culture:
Cresta's work culture is described as fast-paced, innovative, and collaborative. Employees often highlight working with smart, driven individuals on cutting-edge AI technology. There's a strong emphasis on learning and growth, and making an impact in the AI and customer experience space.
HQ Significance:
The headquarters' location in San Francisco provides Cresta with access to a rich talent pool, proximity to other tech leaders and investors, and a vibrant ecosystem for innovation and business development.
Values Reflected in HQ: The headquarters likely reflects values such as innovation, collaboration, excellence, and customer-centricity through its design and operational focus.
Location:
While Cresta's physical offices are primarily in North America (San Francisco and Toronto), its AI-powered platform and services are utilized by enterprise clients globally. The company supports businesses across various industries, enabling them to enhance contact center operations worldwide. Cresta also has a distributed workforce with remote employees in various locations, contributing to its global operational capabilities.
Street Address:
450 Sansome Street, Suite 1200
City:
San Francisco
State/Province:
CA
Country:
USA
Cresta's Global Presence
Toronto, ON, Canada
Address: 1 University Ave, Toronto, ON M5J 2P1, Canada (Representative address, specific suite may vary)
To expand Cresta's North American presence, attract top engineering talent from the Canadian tech ecosystem, and support research and development initiatives.
Buying Intent Signals for Cresta
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Cresta
As of April 2025, Cresta' leadership includes:
Investors of Cresta
Cresta has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Cresta has experienced significant executive team updates in the past year, including the appointment of a new CEO and a new CFO, signaling a new phase of leadership and strategic focus for the company.
Departures
New Appointments:
Technology (Tech Stack) used by Cresta
Discover the tools Cresta uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Cresta Email Formats and Examples
Cresta primarily uses the [first].[last]@cresta.com email format for its employees. This is a common pattern among technology companies.
[first].[last]@cresta.com
Format
jane.doe@cresta.com
Example
95%
Success rate
News and media
PR Newswire • August 2, 2023
Cresta Names Ping Wu as New CEO
Cresta announced the appointment of Ping Wu as its new Chief Executive Officer. Wu, who previously served as Cresta's SVP of Engineering and then Chief AI Officer, succeeds co-founder Zayd Enam....more
PR Newswire • June 27, 2023
Cresta Integrates Generative AI Across Its Real-Time Conversation Intelligence Platform
Cresta announced the integration of advanced generative AI capabilities across its entire Real-Time Conversation Intelligence platform, enhancing agent assistance, coaching, and post-call summaries....more
PR Newswire • May 10, 2023
Cresta Appoints Russell Banzon as Chief Financial Officer
Cresta announced the appointment of Russell Banzon as its new Chief Financial Officer. Banzon brings extensive experience in financial leadership for high-growth technology companies....more
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