Credit Union West is an award-winning, not-for-profit financial cooperative that has been serving Arizona communities since its founding in 1951. Initially established to serve military personnel at Luke Air Force Base, it has since expanded to offer a wide range of financial products and services to individuals and businesses across multiple counties in Arizona. Their mission focuses on providing world-class service, building member loyalty, and fostering lasting relationships. Credit Union West is committed to the financial well-being of its members and actively participates in community development initiatives.
The headquarters serves as the central administrative and operational hub for Credit Union West, overseeing strategic planning, financial management, member service policies, technology infrastructure, human resources, and compliance for all its branches.
A modern office facility designed to support efficient operations and a collaborative work environment for its corporate staff. Specific architectural details are not widely publicized, but it's a professional office setting.
The work culture at Credit Union West emphasizes a member-first approach, teamwork, integrity, and community involvement. It fosters an environment of professional growth and is aligned with the credit union philosophy of 'people helping people'.
The Scottsdale headquarters is vital for centralizing decision-making, managing the overall direction of the credit union, developing and implementing member-focused initiatives, and ensuring the financial stability and growth of the organization.
Credit Union West primarily operates and serves its members within the state of Arizona. It does not maintain physical international branches. However, members can access their accounts and many services globally through its robust online banking platform, mobile banking app, and participation in nationwide networks like the CO-OP ATM and Shared Branching networks, which offer widespread access across the U.S. and in some international locations.
17200 N. Perimeter Drive
Scottsdale
AZ
USA
Address: 7383 N Litchfield Rd, Bldg 1150, Luke AFB, AZ 85309
To offer convenient, on-base financial support and services tailored to the Luke Air Force Base community.
Address: 7470 E. State Route 69, Prescott Valley, AZ 86314
To cater to the financial needs of the growing Prescott Valley community, supporting local individuals and businesses with accessible banking solutions.
Address: 2800 S. Pacific Avenue, Yuma, AZ 85365
To serve the diverse financial requirements of members in the Yuma area, contributing to the local economy and member financial well-being.
Address: 16617 N. 35th Avenue, Glendale, AZ 85308
To provide accessible and member-focused financial solutions to the residents and businesses in the northern Glendale area.
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As of April 2025, Credit Union West' leadership includes:
Credit Union West has been backed by several prominent investors over the years, including:
In the past 12 months, Credit Union West has significantly strengthened its executive leadership team with key appointments for the roles of Chief Financial Officer, Chief Lending Officer, and Chief Experience Officer. These strategic hires reflect the credit union's focus on growth, member service excellence, and financial stewardship. No high-profile executive departures have been publicly announced during this period.
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Credit Union West likely uses standardized email formats for its employees, common for professional organizations. While individual email addresses are not broadly published for all staff, typical patterns involve combinations of an employee's first and last name at the cuwest.org domain.
[firstinitial][lastname]@cuwest.org
Format
kroch@cuwest.org (example for Karen Roch, based on a common format)
Example
75%
Success rate
CU West Newsroom / Best Companies AZ • May 14, 2024
Credit Union West announced it has been recognized as one of the Top Companies to Work For in Arizona for the 12th consecutive year. This honor is awarded by Best Companies AZ and the Arizona Capitol Times, highlighting the credit union's commitment to creating a positive and rewarding work environment for its employees....more
CUInsight • April 18, 2024
Credit Union West was honored with three Diamond Awards from the CUNA Marketing & Business Development Council. These prestigious awards recognized their exceptional marketing campaigns in Brand Awareness, Video Non-Commercial, and Financial Education, underscoring their creative and effective communication strategies....more
CUInsight • November 2, 2023
Credit Union West announced the strategic appointments of Ron Lux as EVP/Chief Financial Officer, Lorie Hulsman as EVP/Chief Lending Officer, and Kim Coutts as EVP/Chief Experience Officer. These additions complete their executive team, poised to drive future growth and enhance member services....more
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