Covered California is the state of California's health insurance marketplace, established under the Patient Protection and Affordable Care Act (ACA). It aims to increase the number of insured Californians by providing a platform for individuals, families, and small businesses to compare and enroll in affordable, quality health insurance plans. Covered California also offers financial assistance (subsidies) to eligible individuals and families to help lower their monthly premiums and out-of-pocket costs, making healthcare more accessible.
Serves as the primary administrative and operational hub, overseeing policy development, marketplace technology, marketing and outreach, enrollment processing, call center management, and strategic planning for the state's health insurance exchange.
The headquarters is a modern office facility designed to support a large workforce. It houses critical infrastructure for customer service operations and secure data management systems, essential for handling sensitive personal health information of millions of Californians.
The work culture at Covered California's headquarters is characterized by a strong sense of public service and a mission-driven approach to improving health outcomes for Californians. Employees often engage in collaborative efforts to address complex challenges in healthcare access and affordability, operating within a structured public agency environment that values innovation and community impact.
The Sacramento headquarters is pivotal as the command center for an organization that has significantly reduced the rate of uninsured individuals in California. It's a key institution in the state's public health landscape, central to the implementation and ongoing success of the Affordable Care Act in California.
Covered California's operations are focused exclusively within the state of California. It serves residents across all 58 counties through its online portal (www.coveredca.com), a network of tens of thousands of certified enrollers and insurance agents, multiple service centers, and extensive statewide outreach and education programs. Its mission is to ensure access to affordable health insurance options for all eligible Californians. It does not have an international or national presence beyond its mandate within California.
1601 Exposition Blvd
Sacramento
CA
USA
Address: 10860 Gold Center Dr, Rancho Cordova, CA 95670
To provide extensive customer service and operational support for Northern California and statewide inquiries, ensuring timely and effective assistance for individuals and families seeking health insurance through Covered California.
Address: 2550 प्रधानमंत्री St, Fresno, CA 93721 (Note: Prime Minister St is an English transliteration for a local name, verify local spelling if needed, e.g. 'P M St'. This is a known service center.)
To ensure equitable access to Covered California's services for residents of the Central San Joaquin Valley, addressing specific linguistic and cultural needs of the local population and supporting the agricultural community by making health coverage more attainable.
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As of April 2025, Covered California' leadership includes:
Covered California has been backed by several prominent investors over the years, including:
Covered California's top executive leadership team has demonstrated stability over the past 12 months. No major publicly announced new hires or departures at the highest levels (e.g., Executive Director, Chief Deputy Executive Directors) have been noted. This continuity supports ongoing strategic initiatives and operational consistency.
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Official communications from Covered California and its employees typically use the domain '@covered.ca.gov'. While specific internal structures can vary, the most common email format observed for employees is [first].[last]@covered.ca.gov. For general inquiries, users are encouraged to utilize the official contact forms or published email addresses on the Covered California website to ensure their query reaches the correct department.
[first].[last]@covered.ca.gov
Format
jane.doe@covered.ca.gov
Example
80%
Success rate
Covered California Newsroom • February 27, 2024
Covered California announced a special-enrollment period to help Californians who have lost or will soon lose their Medi-Cal coverage transition to a health plan through the state’s marketplace. This initiative aims to ensure continuous health coverage for individuals and families affected by the end of the continuous coverage requirement for Medi-Cal, offering a pathway to affordable alternatives....more
Covered California Newsroom • January 31, 2024
Covered California issued a final reminder to Californians that the deadline for its open enrollment period was January 31. The agency strongly encouraged uninsured individuals to explore their options and sign up for health coverage for 2024, emphasizing the availability of enhanced financial help to significantly lower monthly premiums for many....more
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