Coutts & Co. is a prestigious British private bank and wealth manager, founded in 1692. As one of the world's oldest banks, it offers a comprehensive suite of services including investment management, private banking, financial planning, and philanthropy advice to high-net-worth individuals, families, entrepreneurs, and UK-connected international clients. Coutts is renowned for its enduring client relationships, discretion, and a deep understanding of the complex financial needs of its clientele. It operates as part of the NatWest Group's wealth businesses.
Serves as the main operational and client-facing center for Coutts' private banking, wealth management services, strategic leadership, and administrative functions.
Grade II listed historic architecture designed by John Macvicar Anderson, elegant client meeting rooms, a private museum showcasing banking history, a landscaped courtyard, and a rooftop garden with beehives. The building is recognized by its distinctive pepper-pot dome.
A blend of deeply rooted tradition and contemporary professionalism, emphasizing client-centricity, discretion, ethical conduct, and expert financial stewardship. The culture supports collaboration and continuous development to meet sophisticated client needs.
The 440 Strand headquarters is a symbol of Coutts's enduring legacy, stability, and prestige in the British and international financial landscape. Its prime central London location underscores its historical and ongoing importance.
Coutts primarily focuses on the UK domestic market, serving UK residents, UK-domiciled individuals, and UK-connected international clients. While its direct international office network was streamlined following the sale of Coutts International to Union Bancaire Privée (UBP) in 2015, Coutts continues to cater to clients with international financial needs through its London hub and its integration within the NatWest Group, which has broader international capabilities. Its global aspect today is more defined by the international nature of its clients' assets, interests, and lifestyles, rather than a widespread physical office presence outside the UK.
440 Strand
London
England
United Kingdom
Address: 1 Spinningfields Square, Manchester, M3 3AP
To serve the growing high-net-worth population and dynamic business community in Manchester and the surrounding region, offering localized expertise and seamless access to Coutts' full range of financial solutions.
Address: 8 St Andrew Square, Edinburgh, EH2 2PP
To provide dedicated financial advisory and wealth management services within Scotland, leveraging Edinburgh's status as a major financial center and catering to the specific needs of Scottish clientele.
Address: 2 St Philip's Place, Birmingham, B3 2RB
To support the financial ambitions of entrepreneurs, professionals, and established families in Birmingham and the wider Midlands region, providing expert advice and personalized service.
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As of April 2025, Coutts' leadership includes:
Coutts has been backed by several prominent investors over the years, including:
Key executive changes in the past year include the departure of Coutts CEO Peter Flavel in July 2023. Mohammad Kamal Syed assumed leadership as interim CEO, later becoming Head of Coutts Private Bank. Emma Crystal was appointed CEO of the broader NatWest Wealth Businesses, including Coutts, effective Summer 2024.
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Coutts, as part of NatWest Group, generally utilizes professional email formats. The most common structures are likely [firstname].[lastname]@coutts.com or [firstinitial].[lastname]@coutts.com. Variations might exist based on role or department.
firstname.lastname@coutts.com or f.lastname@coutts.com
Format
jane.doe@coutts.com or j.doe@coutts.com
Example
80%
Success rate
Reuters • February 20, 2024
NatWest Group announced the appointment of Emma Crystal as the new CEO for its wealth management businesses, which include the prestigious private bank Coutts & Co. Crystal, joining from Credit Suisse, is set to start in summer 2024....more
NatWest Group PLC • February 16, 2024
In NatWest Group's Full Year 2023 financial results, Coutts and its private banking operations reported strong client acquisition with £1.6 billion in net new money. Operating profit for Coutts and Private Banking was £391 million, down 10% year-on-year primarily due to deposit migration and mortgage margin pressure....more
Financial Times • July 27, 2023
Peter Flavel, chief executive of Coutts, stepped down from his role following intense scrutiny and criticism over the bank's decision to close Nigel Farage's accounts and the subsequent handling of the sensitive information....more
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