Council of Residential Specialists
Council of Residential Specialists's Overview
The Council of Residential Specialists (CRS) is a not-for-profit affiliate of the National Association of REALTORS®, serving as a premier educational and professional development organization for residential real estate agents. It is renowned for awarding the Certified Residential Specialist (CRS) Designation, a symbol of excellence and advanced expertise in residential real estate. The Council provides its members with cutting-edge education, networking opportunities, conferences, and business tools to enhance their success and professionalism. Recently, the organization has also been branding itself as the Residential Real Estate Council (RRC) to reflect its evolving mission and broad scope within the industry, though its core identity as CRS remains strong.
Where is Council of Residential Specialists's Headquarters?
HQ Function
Serves as the central administrative and operational center for the Council, managing member services, educational program development, designation conferral, marketing, and event coordination.
Notable Features:
Located within a prominent building on Chicago's Magnificent Mile, offering a prestigious address and excellent city access. The office suite is modern and designed to support association management functions.
Work Culture:
A professional, member-centric environment focused on collaboration, innovation in real estate education, and dedication to supporting the success of residential real estate specialists. Staff are committed to upholding high standards of service and industry expertise.
HQ Significance:
The Chicago headquarters is pivotal for coordinating national and international activities, developing industry-leading educational content, and maintaining the high standards of the CRS Designation, which significantly impacts the residential real estate profession.
Values Reflected in HQ: The headquarters' operations reflect the Council's core values of leadership in residential real estate, commitment to member success, pursuit of excellence through education, and fostering a strong professional community.
Location:
While headquartered in the United States, the Council of Residential Specialists supports a global network of real estate professionals. It provides educational resources, the internationally recognized CRS Designation program, and networking opportunities accessible to members worldwide. This is facilitated through online platforms, partnerships with international real estate organizations, and participation in global real estate events. The CRS Designation is sought after by professionals in numerous countries as a mark of residential expertise.
Street Address:
430 N. Michigan Ave., Suite 300
City:
Chicago
State/Province:
IL
Country:
USA
Council of Residential Specialists's Global Presence
N/A
Address: N/A
N/A for distinct physical offices. Member support, education, and services are delivered centrally from the HQ or through distributed channels like online learning, certified instructors, and chapter/state-level activities coordinated with members.
Buying Intent Signals for Council of Residential Specialists
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Executive Team of Council of Residential Specialists
As of April 2025, Council of Residential Specialists' leadership includes:
Investors of Council of Residential Specialists
Council of Residential Specialists has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major C-suite staff hires or exits for the Council of Residential Specialists have been prominently announced in public news sources within the last 12 months (mid-2023 to mid-2024). The CEO, Jeff Hornberger, was appointed in late 2022. Leadership stability in staff roles is typical for such associations, with changes more frequently occurring in elected volunteer leadership positions (e.g., President, Board Members) which rotate on an annual or otherwise defined schedule.
Technology (Tech Stack) used by Council of Residential Specialists
Discover the tools Council of Residential Specialists uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Council of Residential Specialists Email Formats and Examples
The Council of Residential Specialists generally uses a common email format for its staff, which typically combines the first initial of the employee's first name with their full last name, followed by the @crs.com domain.
[first_initial][last]@crs.com
Format
jhornberger@crs.com
Example
85%
Success rate
News and media
CRS.com News (Residential Real Estate Council) • April 29, 2024
Residential Real Estate Council (Council of Residential Specialists) Launches New AI Course for Agents
The Residential Real Estate Council (RRC), also known as the Council of Residential Specialists (CRS), launched a new course titled 'AI Demystified: Your Key to Real Estate Success.' The course is designed to help real estate agents understand and effectively leverage artificial intelligence in their business operations and client services....more
RISMedia • October 26, 2023
Council of Residential Specialists Names Holli Woodward as 2024 President
The Council of Residential Specialists (CRS) announced Holli Woodward, CRS, a real estate professional from Brentwood, Tennessee, as its 2024 President. Woodward, a long-time CRS member and leader, will guide the organization in its mission to support residential real estate professionals during her term....more
RISMedia • December 19, 2022
Council of Residential Specialists Appoints Jeff Hornberger as CEO
The Council of Residential Specialists (CRS) officially named Jeff Hornberger as its Chief Executive Officer. Hornberger had been serving as interim CEO and brings extensive experience within the association to the role, aiming to further the Council's mission of agent success....more
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