Costcutter is a prominent brand of convenience stores and supermarkets primarily operating across the United Kingdom. It is part of the Bestway Wholesale group. Costcutter stores, many of which are independently owned and run by local retailers under a symbol group franchise model, offer a wide array of everyday groceries, fresh produce, chilled and frozen foods, alcoholic beverages, tobacco products, and confectionery. Many locations also provide additional services such as PayPoint, lottery, ATMs, and local community services. The brand focuses on providing convenient shopping solutions tailored to local community needs, emphasizing value, variety, and accessibility for its customers.
Serves as the central operational and administrative hub for the Costcutter Supermarkets Group, managing franchise support, marketing, supply chain logistics, commercial strategy, and brand development for its network of UK stores.
A modern office facility designed to support a national retail network, likely featuring collaborative workspaces, meeting facilities for engagement with franchisees and suppliers, and the technological infrastructure necessary for managing extensive retail operations and communications.
The work culture at Costcutter's HQ is commercially driven and dynamic, focusing on supporting its independent retail partners. It emphasizes teamwork, responsiveness to the fast-paced retail market, and a commitment to delivering value and operational excellence across its franchise network.
The headquarters is vital for maintaining brand standards, coordinating national promotions, negotiating with suppliers to provide competitive pricing to franchisees, offering comprehensive support services (including marketing, IT, and operational guidance), and steering the overall strategic direction of the Costcutter brand.
Costcutter's primary operational focus is within the United Kingdom, serving local communities across the nation. While its parent company, Bestway Group, has a significant international footprint in sectors like banking and cement in Pakistan, the Costcutter convenience store brand itself is concentrated on the UK market. Any global functions impacting Costcutter are typically indirect, facilitated through the international sourcing and supply chain capabilities of Bestway Wholesale, which procures goods from various international suppliers.
Harvest எரித்ரியா House, Electra Way
York
North Yorkshire
United Kingdom
Address: 2 Abbey Road, Park Royal, London, NW10 7BW, United Kingdom
Serves as the primary corporate hub for Bestway Group's extensive UK operations, including its wholesale and retail divisions. Key strategic decisions, major supplier negotiations, and investment planning for all its brands, including Costcutter, are influenced from this location.
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As of April 2025, Costcutter' leadership includes:
Costcutter has been backed by several prominent investors over the years, including:
Recent executive developments impacting Costcutter primarily involve key leadership appointments within its parent company, Bestway, which has direct oversight of the retail brand. Notably, Andy Cresswell was appointed Bestway's Chief Retail Officer in May 2024, a role that includes responsibility for Costcutter.
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For general inquiries, customers and partners are encouraged to use the official contact forms or customer service lines provided on the Costcutter website. Corporate email communications for Costcutter, as part of Bestway Wholesale, often align with the parent company's structure. Common formats at Bestway are typically 'firstname.lastname@bestway.co.uk'. Some legacy or brand-specific roles might still utilize '@costcutter.co.uk'.
firstname.lastname@bestway.co.uk or firstname.lastname@costcutter.co.uk
Format
jane.doe@bestway.co.uk
Example
70%
Success rate
Talking Retail • May 21, 2024
Bestway has announced the appointment of Andy Cresswell as its new chief retail officer. Cresswell will be responsible for Bestway’s retail estate including Costcutter, Best-one, Bargain Booze, and Central Convenience....more
Better Retailing • February 21, 2024
Bestway Wholesale, the parent company of Costcutter, is trialling artificial intelligence (AI) technology and body-worn cameras in some of its company-owned stores to enhance staff safety and deter retail crime....more
Asian Trader • October 11, 2023
Retailers operating under the Costcutter banner have reported significant increases in sales. This positive trend is attributed to the new promotional strategies and enhanced deals introduced by parent company Bestway Wholesale, strengthening their competitiveness in the local market....more
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