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Costco Travel's Overview

Total employees950
HeadquartersIssaquah
Founded2000

Costco Travel is a travel agency service provided exclusively for Costco members. It leverages Costco's significant buying power to offer a curated selection of vacation packages, cruises, rental cars, hotels, and other travel products at competitive prices. Known for its value proposition, quality offerings, and customer service, Costco Travel aims to provide members with memorable travel experiences without the typical hassle of trip planning. It operates primarily online and through call centers, seamlessly integrating with the overall Costco membership benefits program.

Where is Costco Travel's Headquarters?

HQ Function

The Costco Wholesale headquarters in Issaquah serves as the central command for all Costco operations worldwide, including the strategic direction, buying, marketing, IT, and financial oversight for Costco Travel services.

Notable Features:

The Issaquah campus is extensive, featuring modern office buildings designed for a large workforce. It reflects Costco's no-frills, efficiency-focused approach, with practical and functional spaces rather than ostentatious architecture.

Work Culture:

Costco is known for a positive work culture that emphasizes employee well-being, offering competitive wages and benefits. The culture promotes internal growth, efficiency, and a strong ethical code, focusing on delivering value to members.

HQ Significance:

This location is the nerve center for one of the world's largest retailers, dictating the strategy and operations for all its entities, including the rapidly growing Costco Travel division. Decisions made here impact millions of Costco members globally.

Values Reflected in HQ: The headquarters' design and operation reflect Costco's core values: efficiency, value, quality, and ethical conduct. The focus is on practicality and supporting the business's mission to provide quality goods and services at the lowest possible prices.

Location:

Costco Travel primarily serves Costco members in countries where Costco Wholesale has a significant retail presence. This includes the United States, Canada, the United Kingdom, Mexico, and more recently expanding into markets like Australia, Japan, Korea, and Spain. Its global functions involve securing international travel deals, managing multi-currency transactions, providing localized customer support, and adapting travel offerings to suit regional preferences and travel regulations. Operations are supported by a robust online platform and international call center capabilities.

Street Address:

999 Lake Drive

City:

Issaquah

State/Province:

Washington

Country:

USA

Costco Travel's Global Presence

Various Locations, USA & Canada

Address: Not publicly listed as distinct 'Costco Travel' offices; operations are often co-located with Costco Wholesale regional offices or dedicated call centers.

To provide accessible and localized customer service and sales support for Costco members booking travel across different time zones and regions within North America, and increasingly, other international markets where Costco Travel operates.

Watford, Hertfordshire, UK

Address: Hartspring Lane, Watford, WD25 8JS, UK (Costco UK Head Office)

To cater specifically to the travel preferences and regulatory environment of the UK and European travel market, offering localized deals and support for Costco's UK membership base.

Buying Intent Signals for Costco Travel

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Costco Travel

As of April 2025, Costco Travel' leadership includes:

Ron Vachris - Chief Executive Officer, Costco Wholesale
Richard Galanti - Advisor (Former Executive Vice President and Chief Financial Officer), Costco Wholesale
Gary Millerchip - Executive Vice President and Chief Financial Officer, Costco Wholesale
Peter Gruening - Senior Vice President, Costco Travel (Specific leadership for Travel division)

Investors of Costco Travel

Costco Travel has been backed by several prominent investors over the years, including:

Costco Wholesale (NASDAQ: COST) is a publicly traded company. Major institutional investors include The Vanguard Group, BlackRock, State Street Corporation, Fidelity Management & Research, and T. Rowe Price.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Significant executive changes at Costco Wholesale often influence all divisions, including Costco Travel. The most notable recent change was the CEO transition. Specific top-level changes solely within the Costco Travel division are less frequently publicized as major corporate news.

Departures

Craig Jelinek, Craig Jelinek retired as CEO of Costco Wholesale.
Richard Galanti, Richard Galanti stepped down from his role as CFO.

New Appointments:

Ron Vachris, Ron Vachris appointed as new CEO of Costco Wholesale.
Gary Millerchip, Gary Millerchip appointed as new CFO of Costco Wholesale.

Technology (Tech Stack) used by Costco Travel

Discover the tools Costco Travel uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Costco Travel Email Formats and Examples

Costco Wholesale (and by extension, Costco Travel for corporate communications) primarily uses the 'costco.com' domain. The most common format is the first initial followed by the last name.

f[last]@costco.com

Format

jdoe@costco.com (example for John Doe)

Example

85%

Success rate

News and media

Travel WeeklyMay 15, 2024

Costco Travel continues its strong growth trajectory post-pandemic

Costco reported continued strong performance in its travel division, with increased bookings for cruises and vacation packages. The company highlighted member satisfaction and value as key drivers of this growth, capitalizing on pent-up travel demand....more

Costco Wholesale Investor RelationsMarch 7, 2024

Costco Wholesale Reports Second Quarter Operating Results for Fiscal Year 2024

Costco's Q2 earnings call mentioned positive contributions from ancillary businesses, which typically include Costco Travel. Strong overall company performance often correlates with increased discretionary spending by members on services like travel....more

The Points GuyFebruary 20, 2024

Analyzing the Value: Is Costco Travel a Good Deal for Consumers?

Travel industry analysts often review Costco Travel's offerings, generally concluding that it provides good value, particularly for cruises, rental cars, and Disney/Universal packages, due to included extras or lower base prices for members....more

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