Costa
Costa's Overview
Costa Coffee is a British multinational coffeehouse company headquartered in Loudwater, Buckinghamshire. Founded in London in 1971 by Italian brothers Sergio and Bruno Costa, it has grown to become the second-largest coffeehouse chain in the world and the largest in the UK. Acquired by The Coca-Cola Company in 2019 for £3.9 billion, Costa Coffee operates over 4,000 stores across more than 45 countries and also has an extensive Costa Express machine network. The company is known for its signature Mocha Italia blend and commitment to quality coffee, offering a wide range of hot and cold beverages, food items, and at-home coffee products.
Where is Costa's Headquarters?
HQ Function
Serves as the central hub for global operations, strategic planning, marketing, product innovation, supply chain management, and corporate functions for Costa Coffee worldwide.
Notable Features:
Modern corporate office facilities designed to support a global brand, likely emphasizing collaborative workspaces and sustainable practices, reflecting the company's values. Specific architectural details are not widely publicized.
Work Culture:
A dynamic and passionate work environment focused on coffee expertise, customer satisfaction, and innovation. The culture encourages collaboration, continuous improvement, and reflects the brand's heritage combined with the global reach of The Coca-Cola Company.
HQ Significance:
The headquarters is pivotal for orchestrating Costa Coffee's extensive global network of retail stores, Express machines, and 'Proud to Serve' partnerships, driving brand strategy, quality control, and international expansion.
Values Reflected in HQ: The headquarters likely aims to embody Costa Coffee's core values: passion for coffee, warmth in service, trust in quality, and courage to innovate, fostering an environment that supports these principles across its global operations.
Location:
Costa Coffee boasts a significant global footprint, operating in over 45 countries with more than 4,000 coffee shops. Beyond its retail stores, Costa Coffee's presence is amplified by over 14,000 Costa Express self-serve machines worldwide, located in convenience stores, petrol forecourts, workplaces, and travel hubs. Key international markets include China, the Middle East, India, and various European countries. Global functions supported include retail operations, franchise management, product distribution, international marketing campaigns, and the expansion of its 'Proud to Serve' and Costa Express propositions.
Street Address:
Costa Limited, 3 Knaves Beech Business Centre, Davies Way
City:
Loudwater, High Wycombe
State/Province:
Buckinghamshire
Country:
United Kingdom
Costa's Global Presence
Dubai, UAE
Address: Costa Coffee (Middle East) FZE, Jafza One, Office A2501, Jebel Ali Free Zone, Dubai, UAE
To drive Costa Coffee's expansion and adapt its offerings to the diverse consumer base in the strategically important and growing MENA coffee market.
Warsaw, Poland
Address: Costa Express Polska Sp. z o.o., Al. Jerozolimskie 123A, 02-017 Warszawa, Poland (representative address for Costa in Poland)
To strengthen Costa Coffee's brand presence and market share in Poland and support its broader expansion strategy across Central and Eastern Europe.
Shanghai, China
Address: Costa Coffee (Shanghai) Co., Ltd. - Operates numerous stores and likely has a regional support office. Specific corporate office address not easily public; typically located in major business districts.
To capitalize on the rapidly growing coffee consumption trend in China, adapting the Costa brand and offerings to appeal to local consumer preferences and compete effectively.
Buying Intent Signals for Costa
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Executive Team of Costa
As of April 2025, Costa' leadership includes:
Investors of Costa
Costa has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Costa Coffee has made key leadership appointments and transitions in the past 12-18 months to bolster its commercial strategy and regional market leadership. Notable changes include Shakir Moin's promotion to Global Chief Commercial Officer and Nick Orrin's appointment as Managing Director for the UK & Ireland.
New Appointments:
Technology (Tech Stack) used by Costa
Discover the tools Costa uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Costa Email Formats and Examples
Costa Coffee, as part of The Coca-Cola Company, likely utilizes standardized corporate email formats. Common structures for companies of this scale often involve combinations of employee names and the company domain. While internal structures can vary, the most prevalent formats for @costacoffee.com are predictable.
[first].[last]@costacoffee.com or [first_initial][last]@costacoffee.com
Format
john.doe@costacoffee.com
Example
80%
Success rate
News and media
FoodBev Media • May 2, 2024
Costa Coffee news title: Costa Coffee launches new summer menu and ‘Summer of Yes’ campaign
Costa Coffee has unveiled its new summer food and beverage range for 2024, accompanied by a 'Summer of Yes' marketing campaign. The new menu includes innovative cold drinks such as Bubble Frappes and Iced Lattes, alongside new sweet and savoury food items, aiming to attract customers during the warmer months....more
The Coca-Cola Company (Investor Relations) • April 30, 2024
Costa Coffee news title: Coca-Cola Q1 2024 Results Show Continued Growth Momentum for Costa Coffee
In The Coca-Cola Company's first-quarter 2024 earnings report, Costa Coffee demonstrated strong performance. The coffee segment saw net revenue growth driven by expansion in the U.K. and China, as well as the continued rollout of Costa Express machines....more
Retail Technology Innovation Hub • February 20, 2024
Costa Coffee news title: Costa Coffee trials AI-powered voice ordering at UK drive-thrus with Google Cloud tech
Costa Coffee announced it is piloting AI-powered voice ordering technology at several of its UK drive-thru locations. The initiative, in collaboration with Google Cloud, aims to enhance customer service speed, efficiency, and order accuracy....more
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