Copia Global is a B2C e-commerce company that has focused on serving the rapidly growing middle and low-income consumer base in Africa. Utilizing mobile technology and a unique network of local agents (often small shopkeepers), Copia enables customers in urban, peri-urban, and rural areas to order and receive a wide range of products that might otherwise be unavailable or too expensive. The model aims to overcome challenges of logistics, payment trust, and internet penetration. However, the company has recently faced financial difficulties, leading to administration in Kenya and cessation of its Ugandan operations in May 2024.
The Nairobi headquarters serves as the central hub for Copia Global's strategic decision-making, technology development, marketing, financial operations, supply chain management, and overall administration. It was the core of its Kenyan operations.
Located within Tatu City, the headquarters benefits from modern infrastructure, planned logistics networks, and a business-friendly environment. Specific architectural details are not widely publicized but align with functional, modern office spaces.
The work culture at Copia Global has been described as mission-driven, fast-paced, and innovative, with a strong focus on social impact and serving underserved communities. Employees often expressed a sense of purpose in their work. Recent restructuring and administration proceedings have likely significantly impacted the overall atmosphere.
The Nairobi HQ is significant as the nerve center for Copia's pioneering agent-based e-commerce model in East Africa. It's where strategies were developed to reach and serve millions of middle-to-low-income Africans, aiming to drive financial inclusion and access to goods.
Copia Global primarily focused its operations in East Africa, specifically Kenya and, until May 2024, Uganda. Its model involved a widespread network of digitally-enabled local agents and fulfillment centers to serve customers in urban, peri-urban, and rural areas. While its direct operational footprint was concentrated in these two countries, its product sourcing may have involved international partners. Recent developments include the cessation of Ugandan operations and the entry into administration for its Kenyan business, significantly impacting its regional presence.
Copia Corporate Office, Tatu City
Nairobi
Nairobi County
Kenya
Address: N/A - Operations Ceased May 2024
Aimed to replicate Copia's successful Kenyan model in Uganda, providing access to affordable goods for middle and low-income households through a mobile commerce platform. This expansion has since been discontinued.
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As of April 2025, Copia Global' leadership includes:
Copia Global has been backed by several prominent investors over the years, including:
Copia Global has experienced significant leadership changes and restructuring in the past year, culminating in the appointment of administrators from PWC in May 2024 for its Kenyan operations due to financial challenges. Key executive departures were reported earlier in the year.
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Copia Global likely utilizes standard corporate email formats. Based on common industry practices and data from email verification services, the most probable format is firstname.lastname@copiaglobal.com.
first.last@copiaglobal.com
Format
jane.doe@copiaglobal.com
Example
70%
Success rate
TechCrunch • May 31, 2024
Copia Global, the e-commerce and fintech startup serving unbanked and low-income Africans, has entered administration in Kenya. The company appointed administrators from PWC to manage its Kenyan entity, Copia Kenya Limited, and has also shut down its operations in Uganda....more
TechCabal • May 24, 2024
E-commerce company Copia Global, known for targeting Africa's mass market, has entered administration. The move comes as it actively seeks buyers for its Kenyan operations, following earlier reports of financial difficulties and the closure of its Ugandan business unit....more
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