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Copia Global's Overview

Total employees854
HeadquartersNairobi
Founded2013

Copia Global is a B2C e-commerce company that has focused on serving the rapidly growing middle and low-income consumer base in Africa. Utilizing mobile technology and a unique network of local agents (often small shopkeepers), Copia enables customers in urban, peri-urban, and rural areas to order and receive a wide range of products that might otherwise be unavailable or too expensive. The model aims to overcome challenges of logistics, payment trust, and internet penetration. However, the company has recently faced financial difficulties, leading to administration in Kenya and cessation of its Ugandan operations in May 2024.

Where is Copia Global's Headquarters?

HQ Function

The Nairobi headquarters serves as the central hub for Copia Global's strategic decision-making, technology development, marketing, financial operations, supply chain management, and overall administration. It was the core of its Kenyan operations.

Notable Features:

Located within Tatu City, the headquarters benefits from modern infrastructure, planned logistics networks, and a business-friendly environment. Specific architectural details are not widely publicized but align with functional, modern office spaces.

Work Culture:

The work culture at Copia Global has been described as mission-driven, fast-paced, and innovative, with a strong focus on social impact and serving underserved communities. Employees often expressed a sense of purpose in their work. Recent restructuring and administration proceedings have likely significantly impacted the overall atmosphere.

HQ Significance:

The Nairobi HQ is significant as the nerve center for Copia's pioneering agent-based e-commerce model in East Africa. It's where strategies were developed to reach and serve millions of middle-to-low-income Africans, aiming to drive financial inclusion and access to goods.

Values Reflected in HQ: The choice of Tatu City reflected values such as foresight, scalability, efficiency, and a commitment to growth within a modernizing African economic landscape. The operational focus on technology and logistics underscored innovation and customer accessibility.

Location:

Copia Global primarily focused its operations in East Africa, specifically Kenya and, until May 2024, Uganda. Its model involved a widespread network of digitally-enabled local agents and fulfillment centers to serve customers in urban, peri-urban, and rural areas. While its direct operational footprint was concentrated in these two countries, its product sourcing may have involved international partners. Recent developments include the cessation of Ugandan operations and the entry into administration for its Kenyan business, significantly impacting its regional presence.

Street Address:

Copia Corporate Office, Tatu City

City:

Nairobi

State/Province:

Nairobi County

Country:

Kenya

Copia Global's Global Presence

Kampala, Uganda (Formerly)

Address: N/A - Operations Ceased May 2024

Aimed to replicate Copia's successful Kenyan model in Uganda, providing access to affordable goods for middle and low-income households through a mobile commerce platform. This expansion has since been discontinued.

Buying Intent Signals for Copia Global

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Copia Global

As of April 2025, Copia Global' leadership includes:

Tim Steel - Chief Executive Officer
Tracey Turner - Founder & Executive Chairman
Crispin Oduor - Chief Financial Officer

Investors of Copia Global

Copia Global has been backed by several prominent investors over the years, including:

LGT Lightstone
Goodwell Investments
U.S. International Development Finance Corporation (DFC)
DEG (Deutsche Investitions- und Entwicklungsgesellschaft)
Perivoli Innovations
Sorenson Impact Foundation
Enza Capital
Zebu Investment Partners

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits2

Copia Global has experienced significant leadership changes and restructuring in the past year, culminating in the appointment of administrators from PWC in May 2024 for its Kenyan operations due to financial challenges. Key executive departures were reported earlier in the year.

Departures

Caren Robb, Caren Robb departed as COO.
Jason Kra, Jason Kra departed as CPO.

New Appointments:

Manoj Shah and Kirandeep Aggarwal, Appointed as joint administrators to manage Copia Kenya Limited during its administration period.

Technology (Tech Stack) used by Copia Global

Discover the tools Copia Global uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Copia Global Email Formats and Examples

Copia Global likely utilizes standard corporate email formats. Based on common industry practices and data from email verification services, the most probable format is firstname.lastname@copiaglobal.com.

first.last@copiaglobal.com

Format

jane.doe@copiaglobal.com

Example

70%

Success rate

News and media

TechCrunchMay 31, 2024

Copia Global collapses into administration in Kenya, shuts down Ugandan unit

Copia Global, the e-commerce and fintech startup serving unbanked and low-income Africans, has entered administration in Kenya. The company appointed administrators from PWC to manage its Kenyan entity, Copia Kenya Limited, and has also shut down its operations in Uganda....more

TechCabalMay 24, 2024

Copia Global goes into administration, seeks buyer for Kenyan business

E-commerce company Copia Global, known for targeting Africa's mass market, has entered administration. The move comes as it actively seeks buyers for its Kenyan operations, following earlier reports of financial difficulties and the closure of its Ugandan business unit....more

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