ContactMonkey is a leading internal communications software provider that empowers businesses to create, send, and track engaging employee emails directly from Outlook or Gmail. Their platform helps internal communicators and HR professionals improve employee engagement, measure the impact of their communications, and gather employee feedback through features like email tracking, embedded pulse surveys, event management, and an intuitive email template builder. By providing detailed analytics on opens, clicks, and read times, ContactMonkey enables organizations to refine their communication strategies and ensure important messages reach and resonate with their workforce. They aim to transform internal emails from simple messages into powerful tools for connection and engagement.
The Toronto headquarters serves as the central hub for ContactMonkey's operations, including product development, engineering, sales, marketing, customer success, and corporate administration.
The office is situated in a modern commercial tower, likely featuring contemporary design, open-plan workspaces to foster collaboration, and amenities typical of a progressive tech company.
ContactMonkey promotes a dynamic, innovative, and collaborative work culture. They emphasize employee growth, open communication (fitting for their product), and a customer-centric approach. The environment is likely fast-paced and supportive, encouraging learning and teamwork.
Its location in Toronto, a major North American technology hub, provides access to a rich talent pool, networking opportunities, and a supportive ecosystem for tech companies.
ContactMonkey serves a diverse global customer base across various industries, with clients in North America, Europe, Australia, and Asia. While its physical headquarters is in Toronto, its SaaS platform is accessible worldwide. The company supports its international operations through a combination of its Toronto-based team and a distributed remote workforce, enabling global sales, customer support, and service delivery.
100 University Ave, Suite 900
Toronto
ON
Canada
Address: N/A (Distributed Teams)
To broaden talent acquisition, enhance market reach across different time zones in North America, and support a flexible work model.
Address: N/A (Distributed Teams)
To provide 'follow-the-sun' support capabilities and cater to a growing international clientele, particularly in sales and customer success roles.
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As of April 2025, ContactMonkey' leadership includes:
ContactMonkey has been backed by several prominent investors over the years, including:
ContactMonkey has seen some key executive appointments in the past year to bolster its growth, particularly in revenue and marketing leadership. No major executive departures have been publicly noted.
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ContactMonkey primarily utilizes the [first].[last]@contactmonkey.com email format. Other variations like [first]@contactmonkey.com may also be in use for specific roles or legacy accounts.
[first].[last]@contactmonkey.com
Format
scott.pielsticker@contactmonkey.com
Example
90%
Success rate
ContactMonkey Blog / Newswire • January 23, 2024
ContactMonkey announced its recognition as a leader in multiple categories in G2's Winter 2024 Grid Reports, highlighting its strong performance in email tracking, internal communications, and employee engagement based on user reviews....more
The Globe and Mail / ContactMonkey Blog • September 28, 2023
ContactMonkey was featured in The Globe and Mail's 2023 ranking of Canada's Top Growing Companies, marking its third consecutive year on the list, based on its significant revenue growth over three years....more
ContactMonkey Blog / Newswire • May 17, 2023
ContactMonkey announced a new integration with Microsoft Teams, allowing users to send and track communications within Teams, expanding its multi-channel internal communications capabilities....more
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