Consumer Financial Protection Bureau
Consumer Financial Protection Bureau's Overview
The Consumer Financial Protection Bureau (CFPB) is an independent agency of the U.S. government responsible for consumer protection in the financial sector. Established in 2011 under the Dodd-Frank Wall Street Reform and Consumer Protection Act, the CFPB's mission is to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. It achieves this by writing and enforcing rules for financial institutions, supervising banks and other financial companies, taking action against companies that violate consumer protection laws, promoting financial education, and handling consumer complaints.
Where is Consumer Financial Protection Bureau's Headquarters?
HQ Function
Serves as the central hub for the agency's operations, including rulemaking, enforcement, research, supervision, consumer education, and complaint handling. Key policy decisions and national initiatives are directed from this location.
Notable Features:
The CFPB headquarters is situated in a modern office building in a prominent downtown Washington D.C. location. The building was previously occupied by the Office of Thrift Supervision and was renovated to accommodate the CFPB's needs, emphasizing functionality and security for a federal agency.
Work Culture:
As a federal agency, the work culture at the CFPB headquarters is characterized by a strong public service ethos, a focus on regulatory compliance and consumer advocacy, and a collaborative environment among legal, economic, and policy professionals. Employees are typically mission-driven and dedicated to protecting consumers.
HQ Significance:
The headquarters is the nerve center for all CFPB activities, directing national consumer financial protection efforts and coordinating with other regulatory bodies. Its location in Washington D.C. facilitates interaction with Congress, other federal agencies, and stakeholders.
Values Reflected in HQ: The headquarters' operations and design aim to reflect the agency's commitment to transparency, accountability, and efficiency in serving the public interest and protecting consumers in the financial marketplace.
Location:
The Consumer Financial Protection Bureau (CFPB) is primarily a U.S. domestic agency focused on protecting consumers within the United States financial system. Its direct regulatory and enforcement activities are confined to entities operating under U.S. jurisdiction. However, the CFPB engages with international counterparts, participates in global forums on consumer protection, and monitors international developments in financial services to inform its domestic work. This includes sharing best practices and collaborating on cross-border issues when relevant to U.S. consumers.
Street Address:
1700 G Street NW
City:
Washington
State/Province:
D.C.
Country:
USA
Consumer Financial Protection Bureau's Global Presence
New York, NY, USA
Address: Specific public addresses for regional offices are generally not listed; staff typically operate from federal buildings or co-located facilities.
To provide regional oversight, conduct on-site examinations of financial institutions, engage with local stakeholders, and support national enforcement efforts in the Northeast.
Chicago, IL, USA
Address: Specific public addresses for regional offices are generally not listed; staff typically operate from federal buildings or co-located facilities.
Facilitates on-the-ground supervision, enforcement, and stakeholder engagement within the Midwestern states.
San Francisco, CA, USA
Address: Specific public addresses for regional offices are generally not listed; staff typically operate from federal buildings or co-located facilities.
Provides a base for supervisory and enforcement staff covering the Western U.S., addressing unique regional financial products and consumer challenges.
Atlanta, GA, USA
Address: Specific public addresses for regional offices are generally not listed; staff typically operate from federal buildings or co-located facilities.
Strengthens CFPB's presence and operational capabilities in the Southeast, ensuring responsiveness to local consumer financial protection needs.
Buying Intent Signals for Consumer Financial Protection Bureau
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Executive Team of Consumer Financial Protection Bureau
As of April 2025, Consumer Financial Protection Bureau' leadership includes:
Investors of Consumer Financial Protection Bureau
Consumer Financial Protection Bureau has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The Consumer Financial Protection Bureau has seen some leadership transitions in the past 12 months, notably with the departure of its Chief Operating Officer and the subsequent appointment of an Acting COO. The core leadership, including the Director and Deputy Director, has remained stable.
Departures
New Appointments:
Technology (Tech Stack) used by Consumer Financial Protection Bureau
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Consumer Financial Protection Bureau Email Formats and Examples
The Consumer Financial Protection Bureau (CFPB) primarily uses a standard U.S. government email format. The most common and reliable structure is `firstname.lastname@cfpb.gov`. While variations might exist internally, this is the standard format for external communication.
firstname.lastname@cfpb.gov
Format
jane.doe@cfpb.gov
Example
90%
Success rate
News and media
consumerfinance.gov • May 29, 2024
CFPB Proposes Rule to Ban Financial Companies from Using Terms and Conditions to Wrongfully Limit Consumer Rights
The Consumer Financial Protection Bureau (CFPB) proposed a new rule aimed at preventing financial companies from using broad 'waiver' clauses in contracts to strip consumers of their legal protections and ability to file complaints or bring legal action....more
consumerfinance.gov • May 22, 2024
CFPB Report Finds Consumers Face Mounting Medical Debt Collection and Credit Reporting Issues
A new CFPB report highlighted the significant challenges consumers encounter with medical debt, including aggressive collection tactics and inaccurate credit reporting, often for bills they don't actually owe or that should be covered by insurance....more
consumerfinance.gov • May 15, 2024
CFPB Sanctions Chime Financial for Deceiving Consumers and Failing to Provide Timely Refunds
The CFPB took action against Chime Financial, Inc. for deceiving consumers about the speed and cost of its remittance services and for failing to provide required disclosures and timely refunds, ordering Chime to pay $1.5 million in consumer redress and a $3.25 million civil money penalty....more
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