HQ Function

Serves as the strategic and administrative core for Connecta, overseeing national operations, technological development, client management, and corporate governance for its BPO and contact center services.

Notable Features:

Situated in the Alvento Business Park, a modern complex known for its contemporary architecture and advanced infrastructure. The office is likely equipped with state-of-the-art contact center technology and facilities designed for a dynamic work environment.

Work Culture:

Connecta fosters a collaborative, innovative, and customer-centric work culture. There's an emphasis on employee training and development, technological adoption, and maintaining high standards of service quality to ensure positive customer experiences.

HQ Significance:

The Madrid headquarters is crucial for coordinating Connecta's extensive network of service centers across Spain, driving innovation in customer experience solutions, and managing relationships with key national and international clients.

Values Reflected in HQ: The headquarters' location in a prime business park and its focus on technological infrastructure reflect Connecta's values of professionalism, innovation, efficiency, and commitment to quality service delivery.

Location:

Connecta's primary operational footprint is within Spain, with multiple strategically located offices across the country, including Madrid, Barcelona, Valencia, A Coruña, and the Canary Islands. While directly operating mainly in Spain, their services are designed to support clients with national and international customer bases, offering multilingual capabilities and leveraging technology to manage customer interactions across diverse markets. Their focus is on providing robust customer experience and BPO solutions adaptable to various geographical needs served from their Spanish centers.

Street Address:

C/ Vía de los Poblados, 1. Edificio B. Planta 1ª. Parque Empresarial Alvento

City:

Madrid

State/Province:

Madrid

Country:

Spain