HQ Function

The headquarters serves as the central hub for strategic decision-making, administrative functions, IT, marketing, human resources, compliance, and overall operational management for the credit union and its branches.

Notable Features:

The main office is a modern and accessible facility, designed to efficiently serve members who visit and provide a productive work environment for staff. It often reflects the credit union's commitment to technology and member service.

Work Culture:

The work culture at Community West Credit Union is member-focused and community-driven, emphasizing teamwork, integrity, and providing exceptional service. Employees are encouraged to help members achieve their financial goals in a supportive environment.

HQ Significance:

The headquarters is vital as it houses the leadership and core departments that guide the credit union's mission, ensure financial stability, develop new products and services, and support community initiatives.

Values Reflected in HQ: The headquarters' design and operations aim to reflect CWCU's core values: Trust, Education, Service, Community, and Relationships, by being an accessible, professional, and welcoming space.

Location:

Community West Credit Union's operations are primarily focused on serving its members within Kent County, Michigan, and the surrounding local communities. As a community-based credit union, it does not maintain a global physical presence. However, members can access their accounts and services nationwide through participation in the CO-OP Shared Branch and ATM networks, which provide access at thousands of credit union locations and ATMs across the United States.

Street Address:

6650 Crossings Drive SE

City:

Grand Rapids

State/Province:

MI

Country:

USA