HQ Function

The headquarters houses key administrative departments, executive leadership, and core operational teams. These teams support member services, lending operations, finance, marketing, human resources, and strategic planning for the credit union's network of branches.

Notable Features:

The Ottumwa Main Office is a prominent local financial institution, featuring modern banking facilities, member service areas, and administrative offices designed to support the credit union's operations and community engagement.

Work Culture:

The work culture at Community 1st Credit Union's headquarters emphasizes a strong commitment to member service, teamwork, community involvement, and financial well-being. Employees often describe a supportive, collaborative, and friendly environment focused on the credit union's 'people helping people' philosophy.

HQ Significance:

As the primary administrative center, the Ottumwa headquarters is crucial for strategic decision-making, operational oversight, policy implementation, and upholding the credit union's mission to serve its members and communities effectively. It coordinates activities across all branch locations.

Values Reflected in HQ: The headquarters operations and environment aim to reflect the credit union's core values: integrity, respect, community focus, member trust, financial stability, and a commitment to providing accessible and reliable financial services.

Location:

Community 1st Credit Union primarily serves members within its designated field of membership, which includes numerous counties in Iowa and a few in Missouri. It does not operate physical branches outside of these regions. However, members can access their accounts and many services globally through its comprehensive online banking platform, mobile banking app, and participation in shared ATM/branching networks, ensuring worldwide account access for traveling or remote members.

Street Address:

235 E. Main St.

City:

Ottumwa

State/Province:

IA

Country:

USA